HP Instant Ink Reviews 25,585

Generally very good. however I am concerned at how often the price increases. Very soon the cost of replacing cartridges will be uncompetitive and much easier to go to a cartridge shop.

Very pleased with the instant ink service. I gave 4 Stars and the only reason that I didn't give 5 stars was because I have to repeatedly phone the service and request recycling bags to return the emp... See more

Too many reminders when we only use the printer for personal items. We don't leave the printer switched on all the time, so it will lose connection from the Internet.

The service has meant over many years I have never run out of ink. ( there are offers in life where the promise does not hold up in practice! ) The method to return the empty cartridges is simple.... See more

I have been a customer of HP Ink for several years. Over those years and due to my annual usage being somewhat chanagable it has been relitivly easy to cahnge my package. On a negative point it is... See more

HP Instant Ink, was a great move to cover my personal and business printing. Not only do I never run out of ink, with HP Ink, communicating with my printer, to check on my ink levels, it has saved... See more

I like ink renewal being sent automatically. I don’t like that any page printed is counted as one page whether it’s a full page printed or just a couple of lines as obviously the amount of ink used v... See more

On the whole the instant ink service is ok. I do find it frustrating that should there be an issue it is increasingly difficult to speak to a human being. When choosing a plan it would be better if... See more

I appreciate not having to be concerned that I am going to run out of ink, as HP sends new cartridges before I need them and an email to advise me of their dispatch. Thank you.

It used to be a great service but in the last year, quality has declined & prices have increased. Twice now I have been sent ink cartridges that do not work & they have had to be replaced, leaving me... See more

Went to print Holiday documents, only to find pages were barely visible in certain colours and not usable as is. These cartridges are some 3 years old, and whilst HP state levels are good, I guess... See more

Upto now everything has gone well in the delivery of ink cartridges and paper. I hope it continues with the current level of service. It would be good to know earlier when deliveries are planned.

Worry free printing, replacement cartridges always available and should a cartridge fail quick free replacement. What is not to love.

I am essentially pleased with this. It is definitely cost efficient for me - and was even more so when I was working full time and doing some academic work which meant I was doing a lot of copying.... See more

I’m more than happy with my subscription as I don’t have to worry about running short on ink and finding where to purchase replacements. It is stress free Thanks

Never without ink. No worries about having to drive to a store 15 miles away as supplies pop through my letter box automatically. Great service. Thank you.

Thanks. I'm never unable to print and get ink when I'm told it's low. I think I pay too much but so comforting to know I don't need to worry about my ink running out and being unable to print.

The billing system doesn't seem to work very well. I filled in the box to change from 100 sheets per month to 50 sheets, but when i press change - it takes me back to the choice of 10,50, 100 + sheets... See more

Having been a long time HP Instant ink user,ink always comes when required and is at a cost which I consider reasonable

I've been a HP Instant Ink user for quite a while now, and recently had to replace a printer. I used the HP Smart software to register the new printer and deregister the old one. I was then prompt... See more

Love my printer. I’m not technical but can get things sorted with it. So far anyway. It’s so easy. Receive ink when it’s required. Helps keep my costs down as doing prints at home for my use. Very... See more

The ink always arrives in good time and there is a significant saving compared with buying as an individual purchess. However, having accumulated significant unused pages on one ccasion, and swapped t... See more

The plan suits my home use for printing at a reasonable cost. I usually manage to keep within the 50 prints per month and know that new cartridges will be sent when needed.

Happy with the service I get from HP Instant Ink. Once you establish the number of pages you will need to print in a month, it’s straightforward and easy to use.

Nothing wrong with it per se as HP dispatch the ink in good time. However, there was a long delay between dispatch and delivery by royal mail for my ink recently. As a result I almost ran out.

Ink arrives in good time. I wanted to change my direct debit details etc but couldn't work out how to do it. Managed to change the plan but not the payment. HP seems very far away!!

Since I have been with you wich is quite a while I have been treated very well and o can't complain about anything

It's good to receive ink, delivered to my door, when it is needed. The website is easy to use and gives lots of information about my usage. Moving between levels is easy when usage changes.

I love that I don’t have to worry about running out of ink or where to purchase printer ink from. It’s delivered to my home in good time before the ink runs out. Perfect.

I’ve been using the service for a few years now and it has been seamless. Never have to think if I’m going to run out of ink. 100% recommend the service.

Great system where ink runs out and replacement ready to install. Price for this and printed pages is good

Horrible experience - wasn't receiving any ink for months and tried to cancel but couldn't get through to customer services (my cases got closed without resolution). This then went unnoticed for 3 yea... See more

Ink arrived when needed so no worries about going to the local computer shop.

So far ink has always been here before I actually run out. Never have to think about it.

I never have to remember toner or paper when out shopping. Packages arrive just before I need them.

Instant ink does have benefits but this time around there was a delay in getting replacement ink but strangely enough there was no delay in the payment being taken 🙄

Great knowing that I always have ink. Great service, decent price and no issues so far after several years.

This is a follow up to a previous review posted encouraging all to avoid HP instant ink program. I received a boiler plate response from HP explaining why they decided to turn off the subscription ser... See more

The delivery of new ink used to be good as soon as you put a new cartridge in the replacement was on the way, this time I have had to chase for a replacement

The service has been very good and met my requirements. Good value for money delivery when required

Everything seems to work well and I hgave received new cartridges in time. That said my last cartiridges are now in the printer and I could do with the next round of replacements

Reliable, always arrives in good time. One less thing to think about

Good value and replacement cartridges always sent on time.

Wish I never had replaced my printer with the newer hp model. Keeps showing errors and doesn't print correctly and HP are not being helpful as it's just over 30 days old. Got to speak to technical tea... See more

Saves me thinking about when to get new cartridges and what kind etc. Various cost options to suit everyone.

Support is beyond inadequate. God knows if these people even understand some basic English or have the tiniest idea of what their job description and duty is. I've been asking to send a replacement fo... See more

I have never run out of ink and if I use more paper, there is no problem

My monthly charge is £5ish and with that usage a cartridge which lasts about a year means about £60 for 2 cartridges a year. Yet if we don’t buy your cartridges through your scheme our printers might... See more

The process works for me, the ink cartridges turn up when required.

If I could I would give this company a minus score i most definitely would. After paying 6.99 a month for a year and just receiving one set of new cartridges I decided it was not working out economi... See more

I have a contract with HPInstant Ink and had a problem with my HP printer so I contacted them for help. I was redirected to JustAnswer, I agreed a £1 fee for a 3 day free trial. Their Teckkies could n... See more

Convenient Easy to plan costs, Delivery as i need ink

As I use the printer very rarely this is an increasingly expensive way of buying ink

When I bought this printer online I was not aware I would also need to take out a monthly subscription in order to use it. I pay £6.49 a month even for months when I don't use it. Three years dow... See more

I bought a new HP printer in 2020 and subscribed for Instant Ink. I have paid approximately $576 over six years for the service. During that time, I have only received two sets (including a set rece... See more

My printer had an issue with connecting to the instant ink service. The printer continued to print in this mode for a few days but eventually quit printing. The HP support is incompetent and they co... See more

The communication for and delivery of ink is consistently reliable.Far better to have the supply well in advance as is achieved.