Instapage Reviews 

426
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Since I create pages with Instapage tool, our marketing teams are super happy to see pages launched in no time without any developers and we have added Google Analytics to track the pageviews & events... See more

Rated 5 out of 5 stars

Lemo via chat helped me tremendously. No wait time at all, he spent over 30 min on my problem. I have used clickfunnels previously and I would get emails back in 48-72 hrs. Most companies are goi... See more

Rated 5 out of 5 stars

Always a quick response to inquiries, techs provide real help in solving problems instead of just throwing a video or help article at you - and almost always offer helpful tips on new features. I freq... See more

Rated 5 out of 5 stars

I used to use Unbounce for landing pages. Instapage has most of the same great features and even more, such as Heatmaps and collaborative comments, and an overall sleeker and easier to use design b... See more

Company details

  1. Software company
  2. also in
  3. Media company

Written by the company

Instapage is a complete growth marketing platform with the #1-rated builder for PPC, SEO, demand generation, A/B testing, personalization, and email automation. Convert visitors into customers, engage them at every touchpoint, and optimize performance across your entire marketing funnel.


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4.7

Excellent

TrustScore 4.5 out of 5

426 reviews

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4.7

All reviews

(426)

8 reviews in the last 12 months

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Rated 4 out of 5 stars

For a non-programmer like myself…

For a non-programmer like myself Instapage is a great way to build and maintain several landing pages in our business. I sometimes think that the interaction is a bit slow. Saving pages, updating pages, assigning URLs seems not-super-responsive. Other than that I love your product. Please consider advanced media like carousels, slide shows, etc.

4 May 2019
Unprompted review
Rated 5 out of 5 stars

So easy to use!

Instapage does not disappoint! It’s so easy to use and user-friendly. I love how customizable it is—the font I needed wasn’t preloaded, but it only took 1-2 quick steps to add what I needed. I highly recommend this product! It comes at an affordable price for all the features you get!

27 April 2019
Unprompted review
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Reply from Instapage

Hi Meg, we are so happy to hear about your experience with Instapage! Branding is critical to a holistic marketing approach and glad you're taking control with things like custom fonts. Good luck with all of your marketing and advertising!

Rated 2 out of 5 stars

Overall on off the best landingpage…

Overall on off the best landingpage builders out there.

However i was cancelled my plan for 79$/month without further notice, now the price is 129$/month.

Few different bugs in the builder itself as well.

26 April 2019
Unprompted review
Instapage logo

Reply from Instapage

Hello Daniel, we are glad you had a good experience with the creation of landing page experiences through our platform. We understand that sometimes pricing changes will affect different users in different ways. Instapage is more than just a landing page builder, with products like Personalization, Experimentation, among others, and with many more to come and our pricing has begun to reflect these changes. We wish you nothing but the best of luck with all your marketing and advertising going forward. We hope to earn your business back in the future as we continue to evolve our platform and your business continues to grow!

Rated 5 out of 5 stars

Everything about them is amazing!

Everything about them is amazing. Super user-friendly and clean landing pages and customer chat is on point. They are super smart people with a great understanding of the digital marketing space.

12 April 2019
Unprompted review
Rated 4 out of 5 stars

Instapage is a very user friendly site…

Instapage is a very user friendly site to create webpages, most in under a day. I was able to create a landing page almost instantly. The tools are very easy and I was able to pick them up quickly. It doesn't require too much training to get started with Instapage, and once you've learned how to make one page, you can create any webpage you want. Nothing I know beats the user experience of this site. Although they have some bugs with images, their support is very friendly and will be glad to help you with your troubles. Unlike other companies, they don't make you talk to a bot for 10 minutes, leaving you frustrated with the product. They put you on a very short queue, then lead you directly to a human, something I value in a company.

27 February 2019
Unprompted review
Rated 2 out of 5 stars

Bad Customer Service

As a paying customer, I experienced many bugs with the software. I tried to contact the support team multiple times. The first time, no solution was provided to the bug. The second time, a quick fix was provided, but quickly bugged again. The third time, I asked for a credit for all the time lost on our side dealing with this pressing issue. I was supposed to get a follow-up from management in 24 hours and I didn't. I asked for someone to call me and deal with this issue ASAP, and they told me they don't offer phone support at all.

20 February 2019
Unprompted review
Instapage logo

Reply from Instapage

Hello Mr. Villemure, very sorry about this experience. The bug seems to be isolated to you, which has made a permanent fix a bit more elusive. However, the support-engineering team continues to work on a solution. Please continue talking with them about making this right and getting everything working again. Thank you

Rated 1 out of 5 stars

Their builder is great and it is one of…

Their builder is great and it is one of the best landing page softwares I've ever used. It is very intuitive.

They do not honor their own ToS. If you are working part of their affiliate program, they refuse to pay contractors who set up sites on behalf of their clients. Word of warning. I've spoken with several contractors who have said the same thing.

If you guys want to right this wrong, you can contact me at (606)802-1545.

22 December 2018
Unprompted review
Instapage logo

Reply from Instapage

Hello Bobby, I am sorry about any misunderstanding, but the structure of your business and how you are signing up clients is not consistent with an affiliate and more with an agency. Therefore, you are in violation of the ToS of the affiliate marketing structure we have in place. We encourage you to continue to work with our Affiliate Manager to find a solution to the structure on your end to be in compliance. Until then we are unable to move forward.

Rated 1 out of 5 stars

They change their fees then charge your…

They change their fees then charge your corporate card with HUGE increases and make it a pain in the a$$ to get a refund once you cancel.

2 November 2018
Unprompted review
Instapage logo

Reply from Instapage

Hello Chris, very sorry to hear about your experience. We have sent messaging regarding the changes and the new structure for more than a year, though. Please accept our apology for any miscommunication on our behalf and best of luck in all of your marketing going forward.

Rated 2 out of 5 stars

Good product but. Very expensive.

Expensive, it keeps getting more and more expensive, when we started it was 39.99, than 79,99 now it's at 99.99. Way to expensive. It works nice and most things smooth but the price is just a bit out there. Their affiliate program pays 30% forever, they could cut the price with 30% too. That would have been great.

1 November 2018
Unprompted review
Instapage logo

Reply from Instapage

Hi there, we certainly understand the limitations of higher costs and that not every company can afford it. We are saddened to hear anytime it affects a customer and they need to find a new provider. However, for the vast majority of our users, the savings they see from ad campaigns and the higher revenue from more visitors converting into paying customers outpaces the cost of Instapage many times over. At the end of the day, it's about the value Instapage provides and we hope you can find the value that fits your needs wherever it may be. Glad you enjoyed the product while you were with us and best of luck in all your marketing going forward.

Rated 3 out of 5 stars

Fine until something goes wrong

Fine until something goes wrong. Customer service takes hours and hours to respond, with no live chat ever available.

5 October 2018
Unprompted review
Instapage logo

Reply from Instapage

Hi John, I am sorry to hear about your trouble with customer support. We hold ourselves to a higher standard and will investigate internally to remedy the situation. Live Chat is available 20 hours a day, 5 days a week but occasionally all of our representatives are busy, especially if something has happened on our end. Please accept our apology for any inconvenience.

Rated 3 out of 5 stars

Good product but there's no way to protect yourself from getting spam leads

In general the product is very good, most features work fine.

Two things that bothers me:
1. There's no way to enable an actual spam filter (reCaptcha, JavaScript tests etc.). This means you get A LOT of spammy traffic which ruins your statistics.

2. They will not allow you to conduct a short VC or call with the support in the lower tier.

Thanks,

12 September 2018
Unprompted review
Instapage logo

Reply from Instapage

Hi Roy, very sorry to hear about the spam issue you've been having. We are currently beta testing invisible reCAPTCHA with some users. This can identify suspected bots and activate a reCAPTCHA test but won't affect real users who visit your pages. If you are interested in testing this feature you can contact Support (help@instapage.com) and they can turn it on. Please note that it is still in beta, but it should be a major upgrade in preventing spam leads on your pages. Thank you

Rated 5 out of 5 stars

Easy to use

Easy to use, most difficult part of the process was deciding on the correct content. No web design or landing page design or coding skill required!

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Instapage makes landing pages easy

Instapage makes landing pages easy. It corrals my leads, easily lets me make changes to my pages, and integrates with my lead software via their connected integrations. It’s by far the most intuitive landing page software I’ve used. The price may seem steep, but for the number of leads I’m generating, combined with the flexibility to design and analyze pages, it’s definitely worth it. I especially love the simple dashboard I see when I log in. I can immediately tell which pages are converting, how many conversions I’ve accumulated and can assess what changes need to be made. However, the best thing about it is the easy page builder. I’ve impressed my marketing team with incredible websites using the simple page designer which allows you to insert blocks, sign up forms, buttons – the works. Fantastic stuff.

30 August 2018
Unprompted review
Rated 5 out of 5 stars

At first I was a little skeptical that…

At first I was a little skeptical that I could make a landing page by myself, without a programmer or a web designer. But I could! And best of all, my landing pages look great :)
Most of actions can be done witouth reading any helping page, because the tools are very intuitive and visual. Of course, some things are a little complex, like publishing the site on my own domain. But the "how to" manuals are great and very easy to folllow. People at instapage also send you emails when they realize that you are stuck.
Online chat is also a great service. Every time I had a doubt, I could chat with an agent in less than a minute. And the're were very kind with me.
I have tried a couple of landing pages services, but they were more difficult to use. And they also were more expensive, and had less templates. Instapage is a great service, I recommend it.

27 August 2018
Unprompted review
Rated 1 out of 5 stars

unacceptable service

unacceptable service. The landing pages are all down and i cant access them because they have a bug
horrible service

21 August 2018
Unprompted review
Instapage logo

Reply from Instapage

Hi Mishelle, we are very sorry for the inconvenience that the temporary outage caused. The bug was quickly resolved and pages restored. Please work with support if you have any further questions and we hope that a temporary setback doesn't taint your entire view of our platform and service.

Rated 5 out of 5 stars

Easy to use for a creatively challenged individual, with endless integrations into other platforms!

As someone who is not at all a graphic/web designer, but is responsible for digital marketing within my organization, I needed a platform that didn’t contain the same limitations of needing to know html, css or designing something from scratch. Instapage has knocked these expectations out of the park. It is helpful to have countless templates that are editable as well as customizable out of the box. Everything from background images to form fields, from button colors and font types are customizable. I also find all of the integrations Instapage offers to be extremely helpful, including the Webhook integration that allows for a Pardot form handler to be placed on top of the Instapage form AND the Wordpress integration that allows for easy connection directly to our website. Looking forward to everything Instapage can help our organization do in the future!

20 August 2018
Unprompted review

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