Instasmile Reviews 7,654

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its quality and perfect fit, noting that it effectively restores their smile and confidence. Many people highlight the excellent customer service, describing the team as helpful, understanding, and communicative throughout the process. The overall user experience is frequently described as seamless, easy, and efficient, with quick delivery and simple steps from start to finish. However, some customers reported issues with the product's durability, mentioning that their sets broke in the same place multiple times. A few other people also felt that the product appeared bulky or fake, and some experienced difficulties with the fitting, leading to discomfort or an inability to wear them.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality and... See more

Quality

Consumers generally express satisfaction with the quality of the product. Many reviewers are impressed by the... See more

Service

Reviewers mention positive feedback about service. Many customers praise the speedy and efficient service,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience, often highlighting the ease and... See more

Based on these reviews

Rated 4 out of 5 stars

Although I had some difficulties with getting my molds done, (and customer service was extremely patient with me when clarifying everything i may have asked.) I thoroughly enjoyed the simplicity of th... See more

Company replied

Rated 4 out of 5 stars

My smile came back with a few rough edges and going up into my gums toi far on a few teeth but other than that they are perfect bright white just like I wanted I love them and they dont hurt the clip... See more

Company replied

Rated 4 out of 5 stars

Fantastic service. I've very bad ground down front teeth so took me while to get hang of moulds. However customer service was fantastic at guiding me through. I gave 4 star instead if 5 as I do fee... See more

Company replied

Rated 5 out of 5 stars

Years of smoking left my teeth discoloured and I felt people judged me. Instasmile’s team responded to my worried email within minutes and offered a video consultation. They were so understanding abou... See more

Company replied


Company details

  1. Dental Laboratory
  2. Beauty product supplier
  3. Cosmetic Products Manufacturer
  4. Health and beauty shop
  5. Wellness centre

About Instasmile

Written by the company

instasmile is proud to be a market leader in smile transformations, offering both clip-on veneers and clear aligners.

Our product range provides an affordable, non-invasive solution to many dental concerns. Instasmile Clip-On Veneers are trusted by dentists in the USA and UK, crafted using only FDA-approved materials. They’ve also been scientifically tested by a leading university for durability and stain resistance. Our new dental material means all of our products are now much more longer lasting.

For those looking to straighten their smile, Instasmile Aligners offer a discreet, comfortable, and effective way to achieve beautifully aligned teeth—without the need for in-office visits.

All orders include our patented reusable at-home impression system, making the process simple and convenient. No need to buy extra materials you can simply re-mould the material taking all the stress of the impression away.

Our dedicated team of smile consultants, based in both the US and UK, is here to support you every step of the way.

We also offer flexible payment options, allowing you to spread the cost with no hidden fees—shipping and taxes are included.

We look forward to helping you transform your smile and boost your confidence in just a matter of weeks!

Your instasmile Team

MARKET LEADERS in clip-on veneers

Written by the company

We believe everyone should have the confidence to smile.
instasmile offers both clip-on veneers and clear aligners, providing affordable and convenient solutions for a confident smile. Our patented clip-on veneers are ideal for missing, chipped, crooked, or discolored teeth—offering a modern alternative to dentures and expensive dental treatments. Plus, you can even eat and drink while wearing them! For those looking to straighten their teeth, our clear aligners provide a discreet and effective way to achieve a beautifully aligned smile without the need for in-office visits.

Instasmiles' Satisfaction Guarantee

Your satisfaction is important to us

Your satisfaction is important to us
We know investing in your smile can be a little daunting. As the market leader with over 10 years experience and a patented design, you are guaranteed a quality product from us.

All instasmile clip-on veneers are tested by a leading university for maximum stain resistance and durability, and we're also recommended by a leading cosmetic dentist.

We are not to be confused with some of the one size fits all products out there. All instasmile products are truly custom-made to your unique dental profile.

Contact info

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
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Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

You made me Happy and Feeling Quite…

You made me Happy and Feeling Quite Beautiful...especially with my New Color..Thanks Guys

Ps my white skin washed my Hollywood smile out. Got the next color down And Im in Live. It would be Great to suggest checking skin colors.i think the darker skin the lighter color.IMHO.

15 April 2026
Unprompted review
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Reply from Instasmile

Hi Rhett

Thank you so much for your lovely feedback — we’re really pleased to hear you’re feeling happy and confident with your new smile and shade choice. That’s exactly what we love to hear.

We also really appreciate your suggestion regarding shade selection and skin tone considerations. Feedback like this is incredibly valuable and will be shared with our wider team as we continue to refine and improve the customer experience.

If you ever need any help or guidance in the future, we’re always here to support you.

Kind regards,
The instasmile Team

Rated 5 out of 5 stars

Absolutely love my new smile

Absolutely love my new smile. There perfect

15 April 2026
Unprompted review
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Reply from Instasmile

Thanks so much for your lovely review Kayleigh!

We’re so happy to hear you love your new smile and that everything is just right for you.

We really appreciate your support 😊

The instasmile Team

Rated 5 out of 5 stars

I lost my confidence when i lost teeth

I lost my confidence when i lost teeth. But now instasmile gave it back to me. I work with kids all day and they dont hold back with what they say. So it makes me feel more comfortable around everyone.

15 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thanks so much for your lovely review!

We’re so pleased to hear that Instasmile has helped restore your confidence. It’s especially meaningful knowing it’s made a difference in your day-to-day life, particularly working with children.

We really appreciate you sharing your experience with us 😊

The Instasmile Team

Rated 5 out of 5 stars

Husband couldn't be happier!

My husband has been wanting his teeth done for a while. Whitened and a few small flaws fixed. These are perfectly made, the perfect color (natural white, not Hollywood white), perfect fit, the process was so straight forward and easy to follow. He doesnt plan to wear them daily but he is very excited to take them on our cruise coming up and future events for that confidence boost. We're both very happy and couldn't recommend this company more!

6 April 2026
Unprompted review
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Reply from Instasmile

Hi Jessica

Thanks so much for your wonderful review!

We’re really pleased to hear your husband is happy with the fit, colour, and overall result, and that you both found the process simple and easy to follow. It’s great to know he’s feeling more confident and excited to wear them for your upcoming cruise and special occasions.

We truly appreciate your recommendation and kind words 😊

The instasmile Team

Rated 1 out of 5 stars

SCAM ALERT!!!

SCAM ALERT!!!! Absoloute dispacable company. Took £350 off me. Sent out the impressions kit. I never returned it as circumstances for me have changed. They have decided that im only entitled to a £250 refund. £250!!!! I haven't used their services, but they are entitled to keep £101 of my money!! The best scam artists around!! You dont get nothing for free, but it seems this company does!!
In a society where things are so hard, why do scammy companies think this is acceptable.
AVOID AT ALL COSTS, I dodnt want to even give them one star!!

Edit, just read your reply, so you sat there on a computer & looked at 2 photos. Thats cost £101 wow, I seriously need a job there, so I can scam people out of free money!! What an absolute joke you really are. I explained my situation to you, I've lost everything, and you're more concerned that you had to look at 2 photos for £101!! The returns label cost you nothing, they've not been returned & the envelope to send them back was already in the packaging, what a load of tosh!! I stick by my original statement
SCAM!!!

14 April 2026
Unprompted review
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Reply from Instasmile

Hi Nikki,

We’re sorry to hear you’re unhappy with the administration fee charged when you cancelled your order.

This fee was applied after we had provided your self-impression kit, assessed your suitability, reviewed and approved your impressions, and issued a returns label.

While we understand that your circumstances changed, the administration fee is in place to cover the costs incurred during this process, and this is outlined on our website.

Kind regards,
The Instasmile Team

Rated 5 out of 5 stars

Years of smoking left my teeth…

Years of smoking left my teeth discoloured and I felt people judged me. Instasmile’s team responded to my worried email within minutes and offered a video consultation. They were so understanding about my nerves. The veneers fit perfectly and the colour match is flawless. The difference is night and day – I actually enjoy having my photo taken now. Their customer service is second to none.

3 April 2026
Unprompted review
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Reply from Instasmile

Thank you so much for your wonderful review, Zoe!

We’re really pleased to hear our team was able to support you quickly and help put your mind at ease with a video consultation. It’s great to know you’re happy with the fit and colour, and that you’re feeling confident enough to enjoy having your photo taken again.

We truly appreciate your kind words about our customer service and are so glad you’re loving your new smile 😊

The instasmile Team

Rated 4 out of 5 stars

My smile came back with a few rough…

My smile came back with a few rough edges and going up into my gums toi far on a few teeth but other than that they are perfect bright white just like I wanted I love them and they dont hurt the clip right on and look amazing

6 April 2026
Unprompted review
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Reply from Instasmile

Hi Aundrea
Thanks so much for your feedback!

We’re really pleased to hear you love the colour, fit, and overall look of your veneers, and that they feel comfortable and secure when wearing them.

We’re sorry to hear there are a few rough edges and that some areas feel like they sit slightly high on the gums. If you’d like, our team can review this for you - please reach out.
We really appreciate you sharing your experience with us

Rated 5 out of 5 stars

Whole process was excellent

Whole process was excellent, help when I needed it. Took a few attempts but got there in the end. Getting use to not hiding my mouth and teeth and feeling more confident in my smile.

1 April 2026
Unprompted review
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Reply from Instasmile

Hi Kelly
Thanks so much for your kind review, Kelly!
We’re really pleased to hear you found the whole process excellent and that our team could support you when needed. It’s great to know you got there in the end and are feeling more confident with your smile.
We really appreciate you sharing your experience with us
The instasmile Team

Rated 5 out of 5 stars

Amazing company all ways on time no…

Amazing company all ways on time no stress perfect 🤩 boss smile 😃

2 April 2026
Unprompted review
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Reply from Instasmile

Hi Michael
Thank you so much for your kind review!

We’re really happy to hear everything has been smooth for you and that you’re pleased with your veneers. It’s great to know you’re enjoying your new smile and having a positive experience with our service.

We truly appreciate your support and recommendation 😊
The instasmile Team

Rated 5 out of 5 stars

This company is fab

This company is absolutely fantastic....the customer service and care is absolutely perfect and the teeth are so great 😃👍🏼

14 April 2026
Unprompted review
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Reply from Instasmile

Hi Michelle
Thanks so much for your kind review!

We’re really pleased to hear you’re happy with both the customer service and your veneers. It means a lot to know you’re enjoying the results and had a positive experience with us.

We truly appreciate your support and feedback

The instasmile Team

Rated 1 out of 5 stars

The product doesn’t give natural

The product doesn’t give natural
Straight plastic. I was so disappointed when I put them on. A waste of 500 and some dollars. Worse product i ever bought
Don’t waste your money and you can’t even get a refund

13 April 2026
Unprompted review
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Reply from Instasmile

Hi Glory
We're sorry to hear there's a problem - there's no record of this being reported to us directly.
These have only been delivered in the last couple of days so please contact us as you're still within your 14 day warranty period. You can reach us at producthelp@instasmile.com.
The instasmile Team

Rated 5 out of 5 stars

Affordable and perfect design

Very easy and affordable simple steps from start to finish since everything done by email and text iam very impressed of the turn out No hiccups no delay and no red tape just as they said. And the veneers crafted design perfect cut to fit your teeth snap in and pop out easy. I have gotten many good compliments of my veneers and i have referral over ten people's to insta smile thanks you guys for helping me to restore my confidence with a smile 😁 Thanks

28 January 2026
Unprompted review
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Reply from Instasmile

Thanks so much for your amazing review, Marvin!

We’re really pleased to hear you found the whole process simple and easy from start to finish, and that everything went smoothly without any delays.

It’s fantastic to know you’re happy with the fit and design of your veneers and that you’ve had so many compliments already. We also really appreciate you recommending us to others and sharing your experience.

Thank you for choosing Instasmile and for your kind words about restoring your confidence
The instasmile Team

Rated 5 out of 5 stars

FANTASTIC

I found the process of making the moulds easy by ensuring I followed all the steps provided and in the video. Sent them off and my veneers came back swiftly. They fit perfectly however I had ordered the Hollywood white which once I tried were way to bright. I should have gone for an ivory shade.
I contacted instasmile immediately and they informed me that I had an extended warranty so they were happy to remake them for me in shade A2.
No further charges, no more moulds.
Thank you Instasmile for your fabulous customer service and your care for your clients. I will definitely be recommending you to family and friends 🧡

2 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Thanks so much for your lovely review, Deborah!

We’re really glad to hear you found the moulding process easy to follow and that your veneers fit perfectly. Shade choice can be tricky, so we’re pleased we could help you find a better match with the remake.

It’s great to know you had a positive experience with our team, and we truly appreciate your kind words about our customer service.

Thank you again for your support and for recommending us to your family and friends

The instasmile Team

Rated 1 out of 5 stars

SCAM…

The customer service is absolutely horrible. You are in a 3 day money back warranty after receiving them. However even tho you contact them with any issues they WILL NOT CONTACT YOU BACK for a week. Its the same email you use when making the molds. They respond very quickly when you are getting them formed, but not if you send them back. I put the video in my reply back of me trying to put them on, and the bottom not fitting, the top being very bulky. I, However went ahead and sent mine back to the senders address on the package after emailing them. Only for them to still tell me I will not receive a refund. Please do not buy from these people !!!

4 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Krystle,

We’re sorry to hear that you weren’t happy with your veneers. When we asked for visuals to assess your concerns, you were unable to provide them as you advised that the product had already been returned to us.

As outlined in our Warranty Policy, returns are not permitted for custom-made items and we do not provide a return address for this reason. In order to assess any concerns, we require supporting evidence such as photos or videos.

As the product has now been returned without authorisation, we are unfortunately no longer able to complete a warranty assessment and the warranty is void in line with our terms.

Kind regards,
The instasmile Team

Rated 5 out of 5 stars

Smile transformation

Smile transformation! Excellent.

12 April 2026
Unprompted review
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Reply from Instasmile

Hi David,
Thank you so much for your wonderful feedback! We’re really pleased to hear you’re happy with your smile transformation and that everything has gone so well for you. Your kind words mean a lot to the team. If you ever need any support in the future, we’re always here to help.
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

I extremely happy with my veneers

I extremely happy with my veneers.
From
Start to finish everything was made easy to do and they was ready so quickly, they are easy to put in and out and have had lots of compliments. I would get them again without a doubt

3 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Chelsie,
Thank you so much for your lovely feedback! We’re delighted to hear you’re so happy with your veneers and that the whole process was easy and quick for you.
It’s great to know you’ve been getting lots of compliments too! We really appreciate your support.
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

Winning! Customer Satisfaction::Speechless.Wonderful fit, only struggled with waiting-a bit.

I think the only negative thing i experienced overall - was the wait time. After getting approved and emailed the link for the return postage - needed to send the impressions back; i wanted the process to be faster than it was. Overall i am very satisfied with the veneers. They fit really well. Theyre very realistic. Besides the super high gloss. That glares and reflects light. I would definitely recommend and would come back every few years for new/spare veneers!

6 April 2026
Unprompted review
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Reply from Instasmile

Hi Nadyne,
Thank you so much for your detailed feedback! We’re really pleased to hear how happy you are with the fit and realism of your veneers.
We appreciate your comments on the wait time and finish as well—this kind of feedback helps us continue to improve. It means a lot to hear you’d recommend us and return in the future!
Kind Regards
David
Instasmile

Rated 5 out of 5 stars

I'm very happy with my smile now

I'm very happy with my smile now! Thank you so much!

31 March 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Crystal,
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your smile—it means everything to us.
Kind Regards
David
Instasmile

Rated 1 out of 5 stars

Do not waste your money!!!!!!!!!!!!

Do not waste your money!!!!!!!!!!!!

What a joke. Waited over a month for my veneers. They finally show up and I look like Jim Carrey from the Mask! They are cartoon teeth and don’t even fit. I asked for a refund. They kept $160 of it claiming it as an admin fee. What a scam! Turned them over to the BBB.

8 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Dear Lindsey,
Your product was found not to be seating correctly due to a fit issue, and as a result we offered to remake it at no additional cost using a new impression. We also provided the option of a shade change if preferred.
As outlined in the contract, these are custom-made items and, in the event of a concern, we require customers to allow us the opportunity to remake the product.
As you requested a refund instead, an exception was made. However, an administration fee was applied to cover costs already incurred including custom manufacturing, materials, technician and design time, impression processing, production handling, and shipping.
We're sorry you did not allow us to correct the fit issue as a good outcome could have been achieved.
The instasmile Team

Rated 5 out of 5 stars

Long running customer

I’ve used InstaSmile for a good couple of years now and all I can say is wow, wow, wow. They are absolutely amazing.

The customer service team are friendly, easy to deal with, and make the whole process really straightforward. It’s genuinely a top-notch company that clearly cares about its customers.

They’ve definitely brought my confidence and my smile back. I recently ordered a product from them and it actually arrived a week or two earlier than expected, which was a lovely surprise.

Like I say, I’m absolutely over the moon with my new smile and the confidence InstaSmile has given me. I couldn’t recommend them enough.

11 April 2026
Unprompted review
Instasmile logo

Reply from Instasmile

Hi Blake,
Thank you so much for your incredible feedback and continued support over the years! We’re thrilled to hear how happy you are and that we’ve helped restore your confidence and smile.
It’s great to know our team and speedy delivery made a difference too. Your recommendation truly means the world to us!
Kind Regards
David
Instasmile

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