Instaspin Reviews 207

TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with games, including sudden losses after updates, games shutting down during winning streaks, and a lack of free spins or bonuses. People also frequently mentioned problems with withdrawals, stating that the company made it difficult to get their winnings, often delaying payments or requiring excessive documentation. Some users reported significant issues, including accounts being blocked and concerns about the site's legitimacy. However, some customers also noted positive experiences, particularly regarding quick withdrawals, helpful customer service, and a good selection of games. These users often found the site easy to use and reported receiving their winnings within a short timeframe after verification.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting significant issues with... See more

Website

Users describe ambiguous interactions with the website, with some praising it as an "amazing site" with a... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers reporting positive experiences, noting... See more

Product

Clients share negative opinions on product, with many reviewers expressing dissatisfaction with the games,... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers expressing high satisfaction... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I enjoyed using this site, plenty of games I liked, problem came when I had a win and have had nothing but issues to get my winnings and im still waiting. I had to confirm identity etc which is fair a... See more

Rated 1 out of 5 stars

Disgusting terms and conditions that nobody reads all the way through They "confiscated" all my winnings £1250 because I played spins at £10 a spin and this is "not permitted" in the tcs and cs... See more


2.3

Poor

TrustScore 2.5 out of 5

207 reviews

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Rated 5 out of 5 stars

I won £2800 and the funds were in my…

I won £2800 and the funds were in my account within less than 24 hours of my withdrawal request. I did have to provide evidence of proof of payment since I had deposited via Google pay and also from 2 different bank accounts but as soon as the received my documents confirm the payment my winnings were approved instantly. Very happy with my winnings and the service I've received from instaspin. 100% not a scam site.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Read alot of negative so was not…

Read alot of negative so was not expecting much. I joined deposited £20 , won big and after I verified ID and address I withdrew £600 within 6 hours money was in my bank. Put another £20 in and withdrew £118. Can't fault it at all I haven't had such problems like others seem to have.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

I honestly dont have bad word to say so…

I honestly dont have bad word to say so far, almost 2 weeks ago i deposited 37£ with 100% bonus and won, wagered the money and cashed out 2100£ money was in my account the next day in the morning. The verification was done automatically in like 10-15 min. Great sites great games

23 October 2025
Unprompted review
Rated 1 out of 5 stars

UK DO NOT USE

UK DO NOT USE. NOT SUPPORTED BY THE GAMBLING COMMISSION. FAKE
GAMES. NO SUPPORT. STAY AWAY. DO
NOT WASTE YOUR MONEY!!!!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Firstly I'm just so confused on why…

Firstly I'm just so confused on why these people have low reviews I haven't had one single problem with them. I love the layout on this site so much it so detailed. I withdrawaled twice with them with 0 issue was abit skeptical at first because off the low reviews which I'm so confused why. But paid less then 24 hours both times using Monzo. Would recommend here if you want a legit and fair casino experience. Thank you instaspin!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

First of all this site is not scam

First of all this site is not scam, second after verification i got my wining of 300 pounds , as a player or a guy that always checks reviews of any site any other guy that writes here craps they don't pay attention to what they need to do , I should say is safe to play ,now if you win or lose is a luck chance ,thank you instaspin.com great to see a trusted site.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Wow what can I say

Wow what can I say. When I first seen the reviews I was a little worried. My account has been verified and I've been told my withdrawal will be in my account soon. By the time I had written this. It had hit my account.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Is not good guys.for football betting…

Is not good guys.for football betting you cannot bet how much money you want.they put you limit.for example I deposited 20£.I placed my first bet and won 25£,after I tried to place second game from Mexico 25£ and they let me to play 20£ 😂.is not serious site.my honest review

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Saw an advert on Facebook the instaspin games.

Saw an advert on Facebook about the games, downloaded, verified account and deposited £20, which they gave me an extra £20 as first deposit. Played a few games, overall won £200, withdrew the cash and in the bank the next working day. Customer service was helpful with queries. Only deleted the app as I have a very addictive personality and would keep playing till I lost all my money. Overall a good game app.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

No concerns from me

I first played this on Saturday evening after an ad popped up on socials. I deposited £40, got a further £40 bonus, and quickly won £1300. Had to jump through a few hoops in terms of verifying my account, but did this and it was verified quickly. I was very cynical about the money actually landing in my bank and especially after reading so many negative reviews online. But low and behold, yesterday afternoon (Monday), £1300 was paid into my account. Today Ive deposited £100 and have withdrawn a further £600. Bear in mind, if playing with the bonus, the wager has to be cleared before withdrawing- but I had no problems with this. I appreciate that many other UK players have clearly had bad experiences, but I can vouch for the site as my experience has been nothing but positive. The support team were also great when I had some questions. 5 stars from me :)

9 August 2025
Unprompted review
Rated 1 out of 5 stars

Been using this casino for about a year…

Been using this casino for about a year from the UK.

Not had too many major issues except from the customer service being terrible.

Withdrawals are done somewhat quickly, however the payments team will use regular tactics of delaying your withdrawal if you have a history of cancelling them. As they do not batch process withdrawals and do them one by one.

I am leaving this review as for the first time I have been outright robbed. Nothing like this has ever happened before. As soon as I mention 🇵🇸 my funds start missing from my account.

I won two spins on roulette that were not paid out. I thought it was just a delay as it usually corrects itself.

I was told to clear cookies etc and wait which i did. Still nothing. So they said they will contact the gaming provider. They also said they cannot tell me the gaming provider, as if its not there for all to see (pragmatic).

This raised alarms to me and has me thinking maybe it is not pragmatic and that is just a white label provider.

I explained the times of the win, the balance at the time, and the amount etc. They said they will get back to me as soon as they get a response. 3 days later I get a response saying. " the provider has checked history and says it landed on number 26".

Okay but it didn't, It landed on a number I covered. Which wasn't 26 which I saw with my own eyes. Like I said this happened TWICE. So it wasn't just a mistake on my part. Again like i said after mentioning Palestine.

I have no faith in InstaSpin in resolving this as their gaming commission is based in Comoros (Anjouan gaming authority) which if you do a quick search, you will see that literally ANYONE with money can open a casino with that authority. They don't have a complaints email or even a legit website that doesn't look like it was made by a school kid.

Be very careful trusting this company as you can tell from how they process payments (different provider everything payment) you will be able to tell they are not 100% legitimate.

*Just to let you know, £235 was taken, in two spins. So it is not just pennies. They will literally steal 100s from you.*

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Was playing £1 a spin and game glitches…

Was playing £1 a spin and game glitches so was playing £80 a spin without me knowing, made a complaint on live chat and all I had was a bunch of sarcastic messages, saying they looked into it which took literally 2 mins between chat and they would close my account in 30 seconds, no help at all, absolutely disgusting site. I asked for the conversation to be sent to me which never happened so I had screenshot everything, Jess who I was talking to even put a laughing face at end of a message

31 July 2025
Unprompted review

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