Insulation Cart Reviews 12

The insulation product as ordered was competitively priced and delivered as promised on the day as indicated. Communications was excellent as was all the paperwork. The delivery driver was very pleasant and helpful, mind you a cup of tea helped.

1 man show, acting as a middle person between trade and retail client. Not able to deliver and misleading. Order placed and not even delivered. Awaiting full refund and now pursuing now under small claims court. Order placed in March 2021 - still no updates from Director - Pawel. Avoid/Avoid/Avoid.

Do not take notice of all the positive fake reviews that talk about fast delivery’s
The only thing They are fast at is taking your cash.
Once they have your cash thats the last you will hear from them.
It is a fake company set up to steal your cash.
I’ve got a court order against them but they will probably close and vanish before the bailfs move in.

Used several times, always very good value for money, deliveries have always been spot on. Local delivery drivers always very helpful and friendly and always kept well up to date with the delivery process. Highly recommended.

Ordered £700 of insulation in mid April as the website claimed to have stock at a reasonable price.
A couple of days later I went back to the site to follow up and get a delivery time. The website was completely frozen with a notice saying the shop was closed due to coronavirus until 15th May. There was literally no way to interact with the site - just a greyed out page with a notice. I emailed to ask for a refund.
Come 16th May the site has the same style notice saying the site is being rebuilt and won't be ready till 1st June.
I do not believe the reviews on trustpilot posted between mid April 2021 and now. They must be fake. This company is likely a scam. I don't know how I will get my money back.

Shocking company that don't reply to emails, don't pick up the phone and don't send out orders. I was told my order would be 3-5 days and after 4 weeks still had nothing. I had to open small claims case against them to get my money back. AVOID at all cost.

I ordered products...recieved nothing and can.t get my money back.

Awful - avoid at all costs.
Full payment taken immediately but still no delivery 3 weeks later / no communication to advise when it will be dispatched. Does not respond to any messages / voicemails / Emails - they just ignore everything, so impossible to get a refund! Wish I had seen others feedback before ordering...

Total scam! you will not get anything you order

STAY AWAY!!!!!!!

Scammer!

The prices listed on the website are cheap and say they call you ASAP after ordering to arrange delivery, this usually being arranged for within 2 days of order.

On the order form I asked if they could deliver the following Thursday (a week later). Heard nothing by Tuesday despite emailing, messaging and calling several times. The day before I requested delivery it took 8 attempts to get through to 'Pawel' who said it would be delivered Friday so I said okay fine... It was no surprise when it didn't arrive on the Friday.
I had tried calling all day Friday, plus emails etc and no response. I tried 22 times to call to get answers but no response. Finally got a refund the following week after another day of repeated failed calls and emails.

Take heed of the other reviews here and elsewhere which show what a con this company is, especially if you have a project that's working towards deadlines.