Salmon Assessors Reviews 

391
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful, honest, and completely free advice during deeply stressful property and insurance situations. Consumers note that the team is extremely knowledgeable, approachable, and professional, making complex claims much easier to navigate while successfully alleviating a great deal of personal worry. However, some people mentioned that their particular insurance issues were not viable for the business to officially manage due to the smaller claim size, though they still received extremely valuable guidance and open communication over the phone directly from the owner.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising the team for providing expert advice,... See more

Claim

People report positive experiences with claim, noting that reviewers find the team extremely supportive,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional professionalism,... See more

Service

Clients share positive opinions on service, highlighting that reviewers experienced incredible support and... See more

Customer communications

Consumers find customer communications to be direct and helpful when reaching out for initial advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We contacted Salmon assessors regarding a complex claim that had been dragging on for 8 years and we desperately felt we probably needed the help of a loss assessor at this point. We were just EXTREME... See more

Company replied

Rated 5 out of 5 stars

After initially being a bit sceptical, on recommendation from a friend I called Salmon Assessors for an insurance issue I was having trouble in resolving. I spoke to Jeff, who couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

I originally called Salmon Assessors to employ their services on a whim whilst searching google. It’s the best call I could have made. Never did I expect, in this day and age that people would’ve... See more

Company replied

Rated 5 out of 5 stars

We contacted Salmon Assessors as we wanted to get some initial advice on a potential claim and how to deal with the situation. We got great advice from Jeff who spent a lot of time with us on the phon... See more

Company replied


Company details

  1. Loss Adjuster
  2. also in
  3. Insurance Lawyer

Written by the company

Salmon Assessors has become a household name in the UK insurance claim and negotiation industry. We are the acknowledged leaders in our field, with no other loss assessor able to legitimately match our commitment to securing the highest possible settlements for our clients. Be aware of the loss adjusters acting for your insurers. Do not be misled by thinking they are acting for you. They have only one agenda: to minimise or deny your claim. Salmon Assessors know every one of their tactics and how to counter them. Nothing now surprises us in our 5th decade of acting only for claimants. We've seen it all. Insurance companies exist to sell insurance, which is why they always distance themselves by using loss adjusters to negotiate on their behalf. Unlike many loss-assessing companies who "go with the flow" and do what the loss adjusters tell them, Salmon Assessors do not flinch when faced with loss adjusters who are prepared to do and say anything to knock down your claim. Don't settle for second best when making an insurance claim. Choose Salmon Assessors to fight your corner. We don't accept any nonsense from the insurance companies. Our sole remit is to ensure the maximum payout you are entitled to. When considering your choice of a public loss assessor to represent you, check our online reviews and those of our competitors to make an informed comparison of your own. And never forget our tagline, "We're on Your Side! We look forward to representing you personally or your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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5.0

All reviews

(391)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

I called this company requesting a loss…

I called this company requesting a loss assessor. I was spoken to with humour, candidness and with great confidence by one of nature's gentleman - Jeff Salmon. I left the conversation bristling with new knowledge about how best to deal with my claim.

Mr Salmon was calm and reassuring and I am still glowing with happiness that a person would treat me with such kindness and warmth at a stressful time. Thank you Mr Salmon for your time and expertise.

17 September 2025
Unprompted review
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Reply from Salmon Assessors

Daniel - the hugest of thanks for your kind review. We wish you every success with your claim and, as I told you, if you have any problems with it, just give us a ring and if we have to make a couple of phone calls on your behalf, because it’s a relatively small claim, our charges will be a big zero.

Rated 5 out of 5 stars

Honest and straightforward

Jeff has to be one of the most honest and genuine people in the business. He totally helped me figure out how to navigate the world of loss adjustors. I literally couldn’t recommend him more highly. He has a wicked sense of humour too!

12 September 2025
Unprompted review
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Reply from Salmon Assessors

Well…I now know how a pudding feels when it has treacle poured all over it! In short, the hugest thanks for your kind words but I assure you I’m blessed with a fantastic team and any of us would have equally helped you. I’m merely the idiot who founded Salmon Assessors 44 years ago and I’m not ready to be kicked out for at least another 30 years. It keeps me young and I love it!

Rated 5 out of 5 stars

Jeff is a legend and went the extra…

Jeff is a legend and went the extra mile to give me advice. He even offered to give me advice in the future for the case that I am dealing with at the moment. He had a wealth of knowledge and definitely pointed me in the right direction.
This company is defiantly A+++++++

8 September 2025
Unprompted review
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Reply from Salmon Assessors

It’s us who need to thank you for choosing us. And let me tell you, our WHOLE team. are legends…every single one of them and I’m lucky to still be here still having fun with them and helping those who don’t want to be “taken for a ride” by their insurers.

Rated 5 out of 5 stars

Very helpful on the phone

Although our claim was not large enough to be taken on Jeremy was kind enough to have a chat and give me the benefit of his expertise. It was nice to get straight through to an expert, no menus, no recording, no voicemail

8 September 2025
Unprompted review
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Reply from Salmon Assessors

Your kind words are so appreciated.

Rated 5 out of 5 stars

Exceptional service

Fantastic service from from Jeff at Salmon Assessors – professional, knowledgeable and so helpful. Their advice made everything simple and stress-free. Highly recommend!

1 September 2025
Unprompted review
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Reply from Salmon Assessors

Much appreciated Michael. However, I’m luck to be blessed with a fantastic team whose knowledge in some spheres even exceeds that of this old timer!

Rated 5 out of 5 stars

We have used Salmon Assessors for…

We have used Salmon Assessors for several matters and have found them to be an outstanding company with expertise in various aspects.

John and Kunal were particularly excellent. Kunal was meticulous in working out the claim, and John was exceptional at progressing matters and responding to our queries with expert reasoning.

We would not hesitate to use their services again.

18 July 2025
Unprompted review
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Reply from Salmon Assessors

We see that you have also written your kind words on another major review site and it is so appreciated.Your claim was never going to be easy, but we had every confidence a settlement, (and a brilliant settlement to boot,) would be forthcoming… And so it came!.

Rated 5 out of 5 stars

Jeff, what a gentleman!

Jeff, what a gentleman! I just could not believe my luck when I google search and found Salmon Assessors.
Jeff offered immediate help, support and key advise regarding my escape of water insurance claim, I can now move forward and take the next step.
I highly recommend Salmon Assessors.
Many thanks Jeff.
Best wishes!

15 August 2025
Unprompted review
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Reply from Salmon Assessors

That's our pleasure. The loss adjusters have treated you abysmally. We're behind you!

Rated 5 out of 5 stars

Completely FREE good advice.

Called up for some free advice and that's what I got.
Straight forward, no nonsense, no jargon no charge.

22 July 2025
Unprompted review
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Reply from Salmon Assessors

That’s our pleasure, Maria. It’s not always about charging. Where we believe we can be of help by giving simple advice, we’re happy to “give it away” free.

Rated 5 out of 5 stars

Excellent advice…

Dealing with Jeff was an absolute pleasure. Very funny guy, and knows his subject inside out. I called for initial advice, which he generously gave and will save me lots of time dealing with the insurance company. Would thoroughly recommend.

16 July 2025
Unprompted review
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Reply from Salmon Assessors

thanks for your kind words, Chris. There’s a lovely saying, “Sometimes we ask a question when we know the answer but wish we didn’t“. I did not want to sugarcoat the answer. We look forward to you becoming a client.

Rated 5 out of 5 stars

Insurance Claim - Thank you Jeff !!

I spoke with Jeff Salmon regarding my claim. Although it was too late to take on the case on a commission basis, Jeff generously offered his time and expertise without charge. He provided clear, honest advice on how to settle my claim and even offered to speak to the loss adjuster on my behalf. Jeff pointed out a few fundamental mistakes I had made, which was incredibly insightful and helpful.
I truly appreciated his professionalism, integrity and willingness to go over an beyond to help even when there was nothing in it for him. A true gem !

What I have learnt so far is: Don't DLY your insurance claim, instead get the experts in early !

Highly recommend his services !

1 July 2025
Unprompted review
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Reply from Salmon Assessors

i’m so pleased I was able to help Jeanette. However, as much as I appreciate your kind words, I assure you that I’m lucky enough to be surrounded by a fantastic team who are equally as good.

Rated 5 out of 5 stars

Great, friendly & excellent advice

I contacted Salmon Assessors with a view to appointing them for one of my insurance brokering client claims. Spoke to Jeff Salmon himself, so friendly so apporachable and funny, gave me imparital advice and pointed me in the right direction. Suprub service and will definitely use them again, highly recommended.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

I recently contacted Salmon Assessors for guidance on a possible insurance claim. Jeremy provided professional, clear and honest advice and with no charge or pressure to make a claim. I am very grateful for his experience in these matters and would highly recommend this company.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Richard helped me enormously with his…

Richard helped me enormously with his sound advice and professional expertise. He was most helpful and reassuring and gave me lots of information and support with an absolute horror story of an experience to do with the theft of a high value item. Thank you very much. I would highly recommend this company.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Polite, Friendly and Expert Advice

I had a very helpful telephone conversations with Jeff Salmon this afternoon where he was kind enough to offer his expert advice and help free of charge for a difficult insurance claim I am experiencing. He was very polite and friendly and came across as an expert in his field. I highly recommend Salmon Assessors for any difficult insurance matter.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstandingly helpful knowledgeable people

Salmon Assessors are very good people
Indeed I needed some off the record independent advice iprior to making an insurance claim and Geoff was extremely helpful indeed He gave me the advice I needed and I have no doubt in his ability to act entirely in my interest
I can thoroughly recommend them as insurance claim experts

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Support following a flood

After suffering a flood at my ground floor surgery from a burst pipe originating from an apartment above us; which we had no possible way of preventing, both Jeff and Jeremy were impeccable in their approach to assess the losses incurred and professionally liaised on my behalf, with the insurance company to settle the matter.

Hats off to them!!!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

John and Jeff have been invaluable over the last 5 years in helping us settle a Covid insurance claim. The insurance company QBE refused the claim initially but with the help of John and Jeff over the course of time they have settled all of our claims. In the process they had to tirelessly escalate matters and at every turn QBE were difficult but they persisted for the right outcome and won! They took a lot of work away from us having to deal with matters and spent a lot of time on our claim on our behalf. Thanks John and Jeff

12 March 2025
Unprompted review
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Reply from Salmon Assessors

Mel - You have been a delight to represent, and there's very few clients that we can say we got three payouts for! Most of them are happy with two of them!. With kindest regards – John and Jeff

Rated 5 out of 5 stars

Helpful advice on dealing with insurance company after traumatic time

Upon reflection the advice given was correct and the company has been generous enough to offer me help in the future if required . I may misjudged Jerome knowing what I do now after receiving further information

11 March 2025
Unprompted review
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Reply from Salmon Assessors

Shahnaz - Huge thanks for your kind words...You've been treated appallingly by insurers and, fingers crossed, they will see sense. Best `Jeremy

Rated 5 out of 5 stars

Making me smile when I felt very sad

After a burglary where every piece of Jewellery that I and I and my Husband owned we contacted Jeff Salmon. Jeff was so kind and full of good advice I felt better. Thank you Jeff

20 February 2025
Unprompted review
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Reply from Salmon Assessors

That's our pleasure Marion and all will paid.

Rated 5 out of 5 stars

I had an hour phone call with Jeff…

I had an hour phone call with Jeff last. He was incredibly forthright which is what I needed rather than being promised something that couldn’t be delivered. Without doubt I would recommend anyone facing difficulty with their insurance company to make contact with his company.

13 February 2025
Unprompted review
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Reply from Salmon Assessors

That’s what we’re here for! Thank you for choosing us and so pleased we helped.

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