InsuranceHub Leavitt Agency Reviews 

3,966
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 501 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, knowledgeable, and professional. Many highlight their prompt response times, with questions and concerns often addressed quickly and efficiently. Reviewers appreciate the personalized service, where agents take time to understand needs and explain coverage options clearly. This approach often leads to finding customized plans that offer significant savings without sacrificing protection. Customers consistently report excellent overall service, highlighting the ease of doing business and the team's dedication. Many people feel well-supported, with agents going above and beyond to ensure their insurance needs are met.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Customers had positive experiences with customer service, consistently praising agents for being... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and efficient support... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and efficient... See more

Price

Reviewers mention positive feedback about price, with many customers reporting significant savings on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Diana Villatoro is truly amazing. I had several questions about my business policy and several changes that needed to be made. Diana was able to answer all my questions, contact FMCSA on my behalf and... See more

Rated 5 out of 5 stars

Robyn Roberts was quick to return my request for a call back. She was quick to set up a meeting with us to answer questions and start getting quotes. Finding a broker that is a good fit for your compa... See more

Rated 5 out of 5 stars

Diana villatoro Is my agent, she is so good and always helping me manage my commercial policy, and a timely matter responding. Great person and a great insurance agency overal!Thank you very much!

Rated 5 out of 5 stars

We have had a great experience working with Nichole Hagan. She has been responsive, knowledgeable, and friendly in updating our auto and homeowner insurance. Thanks to her, we found some savings and u... See more


Company details

  1. Insurance agency
  2. Financial advisor

Written by the company

InsuranceHub Leavitt is a technology-driven insurance agency designed to bring you the national resources, experience, problem-solving skills, and key insurance company and underwriting relationships that will result in an effective risk management strategy. We have a very simple goal: to make insurance easy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,966)

503 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem solved!

I had a wonderful experience with Nicole from Insurance Hub. She helped me make some important changes to my insurance policy with ease and professionalism. Nicole was incredibly knowledgeable, patient, and attentive to my needs. Her guidance made the process smooth and stress-free. I truly appreciate her dedication and support. "Thank you, Nicole!"

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Experience

I had an exceptional experience working with my Account Manager, Rebecca Fernandez. I needed a copy of my condo policy along with a lender loss payee endorsement, and before I even had to ask, she proactively stepped in and explained exactly what she would take care of on my behalf.

Her level of attentiveness and professionalism truly stood out. She made the entire process seamless and stress-free, handling everything quickly and efficiently. It's rare to find someone who anticipates your needs and delivers such outstanding customer service.

I'm incredibly grateful for her support and highly recommend this agency to anyone looking for someone who goes above and beyond.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

excellent claim processing

insurance is a funny business. It very rarely matters because it's for those rare instances things go bad. But when I needed to make a claim Tara was on it and got the process completed immediately.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst ever customer service experience

Mateo is the most unhelpful and unmotivated agent I have ever worked with. He can't even setup automatic payments correctly. How does he fix this when it's brought to his attention? He keeps telling me there's nothing he can do to fix his mistakes. He offloads his responsibilities onto me by telling me to contact the insurance company directly when the insurance company clearly states that they will only speak with agents. As if this weren't enough, Mateo forcefully interrrupts and speaks over me when I'm trying to explain to him how he can improve on his customer service.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Quality customer service is clearly a priority for this team! Pat Elrod was instrumental in taking care of our policy and making sure all my questions were answered.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been a customer of Insurance Hub…

I have been a customer of Insurance Hub for many years and highly recommend them for insurance needs. They cover home and auto for us. There are several reasons I continue to give them our business: 1. Customer service is outstanding. Lynn Day is responsive, courteous, knowledgeable, and professional. 2. They have been advocates for us and helped us reduce our costs through renewal reviews and discussions. and 3. All of our needs have been met over the years including seeking their assistance for insurance claims.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

I have never had but the best service…

I have never had but the best service with Nationwide Agent Carrie Smith. She has taken care of all my insurance needs for over 10 years. One of the best things about Carrie is she will call you back.....FAST!
Looking for someone that will take care of your insurance need? Call Carrie Smith!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I contacted Brett Pierson for an…

I contacted Brett Pierson for an insurance quote. I got his information from his internet publications. He was extremely courteous, answered all my questions. I will definitely recommend his company to friends and family. Idid purchase his policy.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Angie took the time to really research…

Angie took the time to really research my business, understand my needs and avoid a major over charge in premiums that others did not. She was very patient, understanding and took the time to listen. For the first time in 25 years I feel like I have a resource and contact to discuss my policy and ensure I get the right plan.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been talking with Carrie Smith…

I have been talking with Carrie Smith about my mother's homeowners insurance and work that needs to be done on her house. Carrie has been so kind and has responded quickly to any emails I send her. She is very understanding and encouraged me not to worry about anything. She has been very helpful.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Cecilia is the kindest and most well-rounded employee!

Cecilia did an amazing job at helping me understand my insurance options, and what kind of coverage would best help my situation within my budget parameters. She is friendly, patient, and will work with you in whatever it is you are needing. Highly recommend asking for her when calling the agency for help, no matter what you are looking for!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

I've worked with Carrie Smith for years as she's helped us with our homeowners, auto and life insurance. She is extremely helpful and responsive which is why I continue to contact her every time I have insurance needs. I cannot recommend her highly enough.

30 March 2026
Unprompted review

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