My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.
Company replied
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My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.
Company replied
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... See more
Company replied
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... See more
Company replied
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... See more
Company replied
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
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16/363 George Street, 2000, Sydney, Australia
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The customer representative was informative and knowledgeable made us completely comfortable in reaching our decision
The on line form was easy to follow .but the will kit wasn't able to fill in.via email.
I spoke with Ash. Exceptional service and product knowledge. I was happy to decide what I wanted and not him decide .. he ran through the options so someone give this man a pat on the back and a payrise I'd say 🙂
Great customer service and follow up and return phone calls put a plan together that suited my wife and myself
I’m very pleased with the changes they made for me otherwise I would have closed it down It was becoming to exspensive being on a pension so Thankyou very much
Great costumer service and happy with the result
Simon the man I’m talking to explain clearly what I wanted to know about insurance. Well done and very professional attitude. Keep up the good work.👌👍👏
It was a quick and easy process especially for someone who doesn't use computers plus one of your staff contacted me to verify some details he was well spoken and easy to understand very easy.
I contacted you about my insurance policy and Ricky was the person I spoke too, he made me feel comfortable, and spoke in a professional manner. I was extremely happy with the outcome and would highly recommend your company to anyone. Ricky thank you for listening to me and solving my problem.
The process was easy and Daniel was very helpful and explained the policy’s well.
After having 2 family members have insurance line funeral policies in place, where they have since passed, the process was very smooth from the start to receiving the funds.
I have no hesitation in recommending Insuranceline.
The application process was quick and easy. Great communication along with affordable premiums. Job well done guys
They are very helpful try to clear everything for me and I was understood what I was going to choose.
Yvette was very helpful and answered all my questions. She was very pleasant and made you feel at ease
Buyer BEWARE !!! If you are not aware INSURANCELINE's Funeral Insurance plan is NOT a Funeral savings plan or Bond. No premiums are ever refundable.You must keep paying premiums to age 90 ...the policy has no accumulated value at all, unless you die then your estate/beneficiaries get currently a maximum benefit of $15,000. Your premiums increase regularly and if you live long term you will have contributed way more than the end benefits.
After receiving the documents related to the policy. There was a password requirement which was your birthday 8 digits, upon entering the combination nothing actually happens and therefore not able to review the policies content for accuracy..
I was hoping to put my aunty on my policy, but I was told, because I have been with insurance line for awhile I had to do a new policy, I don't know what to believe as had been told I could.
Was Abit confusing
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