Insurance Revolution Reviews 

2,675
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally helpful, polite, and thoroughly professional when assisting with various types of insurance policies. Many people appreciate the remarkably smooth process, fast communication, and highly competitive prices that regularly save money compared to standard online comparison sites. However, some people mentioned issues with unexpectedly high policy change fees and receiving conflicting emails from multiple customer service representatives. A few consumers also reported frustrating communication breakdowns, poor handling of specific policy requests, and additional unexpected costs throughout their entire journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as extremely helpful, professional, and... See more

Service

Users describe positive interactions with service, highlighting efficient support agents who make renewals... See more

Customer service

People report positive experiences with customer service, frequently highlighting quick response times and... See more

Price

Customers had positive experiences with price, frequently highlighting competitive quotes and significant... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how advisors make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris at revolution was brilliant explained everything in very calm and professional manner. Everything was very easy to go through as well. There was no need to make multiple calls or go over thing... See more

Company replied

Rated 5 out of 5 stars

Spoke to Dan at Insurance Revolution, and he went above and beyond to get our insurance sorted for us today. We had some specific conditions that weren’t easy to accommodate, but Dan worked hard to fi... See more

Company replied

Rated 5 out of 5 stars

I have been with insurance revolution for almost a decade holding a courier hire and rewards policy . All those years I never made a claim and the sales team always took care of me . Today Yaz help... See more

Company replied

Rated 5 out of 5 stars

Insurance Revolution is by far the best insurance broker company we ever used. We are a small scale landlords and it is important to us that myriads of associated chores related to our estate are do... See more

Company replied


Company details

  1. Car and Motor Insurance Agency
  2. also in
  3. Commercial Insurance Company
  4. Insurance broker
  5. Landlord Insurance Company

Written by the company

Insurance Revolution is a UK specialist insurance broker and comparison service focused on: Commercial vehicles, fleets, plant & machinery, and specialist business insurance. We help UK individuals, tradespeople, and businesses find suitable, tailored insurance cover where needs are more complex than standard personal policies. We provide education, guidance, and tailored quote journeys based on the customer’s vehicle type, business use, and risk profile.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,675)

1,253 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Donald was friendly

Donald was friendly, open, efficient and very helpful. Great job!

10 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Rhys,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Good service

5 stars good service

10 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Valentin,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Dave was amazing

Dave was amazing, done all the hard work for me and give me all options available and great advice. Thanks so much 🙏

10 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Thanks to Shane, All the best

Thanks to Shane, all the best

10 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Julius,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Recently spoken to Lily about a mid…

Recently spoken to Lily about a mid term change, very efficient, polite and professional service. Can't fault anyone at Insurance Revolution, been with them 2 years now and will continue for as long as I can.

10 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Owen,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Very helpful

Very helpful

10 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Robert,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Good

Polite and respectful

9 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi GD,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Highly recommend Insurance Revolution

Highly recommend Insurance Revolution. I'm in the trade with 3 vehicles. Luke took my call and from the get-go, was direct and prompt with all the details. Within the hour, I had a tailor-made service which worked for my business, along with my premiums drastically reduced. Thank you to Luke and the team!

9 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi MP,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Great Service, thanks Karl

Karl, was really helpful helping me sort out insurance. He was patient while figuring out what the best option was, which is really appreciated.

If you want to be looked after, don’t hesitate to use these guys, thanks Karl!

7 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi R,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excelent service

I have been with insurance revolution for almost a decade holding a courier hire and rewards policy . All those years I never made a claim and the sales team always took care of me .
Today Yaz helped me to tranzit to Fleet insurance . He handled everything perfectly at a very good price . Very happy with the service received and I would recommend to anyone looking for any tipe of insurance. They really take care of their clients especially the returning ones.
Thank you so much Yaz.

9 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Gabriel,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

A breath of fresh air !! Jordan McGrath was who I dealt with and…

Jordan McGrath was who I dealt with and I have to say in all the years I've had my establishment it was the most stress free renewal for business insurance I have done. That makes a huge difference when your short for time and busy , but still having to make sure the correct cover is sorted out and provided. Well done!

26 August 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Shaun,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent service

Excellent service

9 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Akare,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 4 out of 5 stars

Staff really helpful

Staff really helpful

9 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Salman,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Great service

Great service, Lucy who sorted our problem out for us. Very helpfull

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi,
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 5 out of 5 stars

Excellent Sevice from Insurance Revolution

I recently used Insurance Revolution to arrange fleet insurance for our vans and couldn’t be happier with the service I received from Thomas Harris. Thomas was fantastic from start to finish. He took the time to understand our business and exactly what we needed from our fleet policy, then worked hard to find the right cover for us. He was knowledgeable, professional and made the whole process incredibly straightforward.
What impressed me most was the level of communication and personal service. Thomas was always quick to respond, kept me updated throughout and genuinely went above and beyond to get everything sorted. At no point did I feel like just another customer or policy number. Dealing with business and fleet insurance can sometimes be a headache, but Thomas made the entire experience easy and stress-free. A real credit to Insurance Revolution. I would have absolutely no hesitation in recommending Thomas Harris to anyone looking for fleet or business vehicle insurance, and he’ll definitely be my first call when we need anything insurance-related in the future. Thanks again, Thomas — 5-star service from beginning to end!

8 September 2026
Unprompted review
Insurance Revolution logo

Reply from Insurance Revolution

Hi Abdul
Thank you for the 5 star review!
Many thanks. Insurance Revolution

Rated 4 out of 5 stars

Good service

Good service

8 September 2026
Insurance Revolution logo

Reply from Insurance Revolution

Hi Faisal,
Thank you for the 4 star review! If there is anything we could do to improve your experience, please contact us on 0330 808 1500.
Many thanks. Insurance Revolution

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look