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Insure4Music Reviews 

2,364
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online website is extremely quick and easy to navigate, making it very simple to generate an instant quote and purchase the exact policy required. People also consistently appreciate the fair prices, great value for money, and exceptionally helpful support team, ensuring a completely smooth process for securing their musical equipment and public liability coverage. Some reviewers were not happy with sharp price increases experienced during annual policy renewals, unexpected administration fees, and occasional negative service interactions. A small number of consumers felt that these extra costs made the overall experience slightly less appealing than expected.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently describing rates as fair, competitive, and... See more

User experience

Consumers find user experience to be exceptionally positive and straightforward. Reviewers frequently... See more

Service

Customers consistently note positive experiences with service, highlighting the helpful staff and easy setup... See more

Website

People report positive experiences with website navigation, noting that the online platform is very quick,... See more

Value for money

Clients share positive opinions on value for money, consistently highlighting affordable rates and fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was an easy choice for Band Cover gets our band secured in the knowledge that we are covered for most eventualities that can raise its head whilst performing. Good coverage tailored to your needs... See more

Company replied

Rated 5 out of 5 stars

We always shop around each year when our Public Liability Insurance becomes due. We hadn't heard of this Company before but was put onto them by fellow Musicians on a Facebook site. The product they o... See more

Company replied

Rated 5 out of 5 stars

Insurance policy needed for my son’s school instrument hire. The Team on both email and the phone especially from Bailey and William was fantastic. Bailey, talked me through best options prompt a... See more

Company replied

Rated 5 out of 5 stars

The insurer was fantastic his name was Pete and he was so helpful. Took his time to explain the coverage in great detail and we went through a few scenarios as well and I now know what and who and wh... See more

Company replied


Company details

  1. #25 of 140 best companies in Insurance company
  2. #67 of 227 best companies in Insurance agency

About Insure4Music

Written by the company


We arrange specialist music insurance for artists who love what they do.

Whether you’re an avid DJ, a band on tour or teaching guitar, our policies are designed to help financially protect musicians and their instruments from risks such as theft and damage, personal accident and more.

We focus purely on music insurance which means no additional costs for unnecessary extras, a range of cover options and a specialist, UK-based customer service team with expert knowledge.

Most of all, we understand the needs of musicians, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(2,364)

353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value

Very easy website and very good value

26 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Straight forward process to get what…

Straight forward process to get what you need

26 February 2026
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Reply from Insure4Music

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 4 out of 5 stars

Helpful ,knew their subject

Helpful ,knew their subject, and very patient in working with me.

24 February 2026
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Reply from Insure4Music

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Good price and easy to renew!

Good price and easy to renew!

24 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

Okay.... Ish

Easy to renew my existing insurance again,which I've had with this company for a number of years.
Not a bad price, but I was surprised to see how much Of the cost was admin.costs.
I Will more than likely try and get it cheaper next year with with less of an admin charge.

20 February 2026
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Reply from Insure4Music

Hi Kev, thanks for leaving us a review. We truly appreciate you choosing to renew your insurance with us again and your continued loyalty over the years.

We’re glad to hear that you found the renewal process easy and that the overall price remains competitive. We understand your concerns regarding the administration costs, and we appreciate you highlighting this. These charges help cover policy servicing, documentation, regulatory requirements, and customer support, but we completely understand the importance of ensuring you feel you’re receiving good value.

All of our fees and charges are outlined within the terms&conditions which were agreed to when you first took the policy out. You can see these here: misc_print_14736_termsofbusiness_july2023.pdf (https://www.insure4music.co.uk/media/woqdopi3/misc_print_14736_termsofbusiness_july2023.pdf)

Again, we appreciate you providing the feedback, and please don’t hesitate to reach out if you have any further questions.

Kind regards,

Insure4Music Team

Rated 5 out of 5 stars

Very quick and easy to use website

Very quick and easy to use website. Have used for several years without any issues.

19 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very helpful in talking to someone for…

Very helpful in talking to someone for a change.!!

19 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Im paying half of what I used to pay…

Im paying half of what I used to pay for double the cover and indemnity included.

17 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Helpful and friendly

The gentleman who answered the call was very helpful and friendly. Explained everything to me and answered all my questions in a way I understood

17 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

So helpful at every stage five star…

So helpful at every stage five star service.😎

19 February 2026
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Reply from Insure4Music

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Easy renewal / clear and simple policy

Easy renewal / clear and simple policy

18 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

I found everyone very helpful

I found everyone very helpful no problems, swift service. I am very happy.

14 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

No-nonsense good-value insurance.

Very clear, good value public liability insurance that suited my needs as a function pianist for the last few years.
I have now stopped playing, and therefore didnt need to renew, but they were equally efficient in acknowledging cancellation, and wrapping everything up, which was also greatly appreciated.

13 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

First class service

First class service, Took notice of what I had to say and I only paid for what I wanted.

14 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

I asked you to call me today as I seem…

I asked you to call me today as I seem to have two accounts for yhe same thing, and you have nit responded.

12 February 2026
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Reply from Insure4Music

Hi Barry, thanks for taking the time to leave us a review.

I’m sorry to hear that you’re feeling this way and that you’ve had difficulty reaching us. I’ve reviewed our records and found a chat this morning with my colleague, Bailey. During that conversation, he was able to clarify that only one policy is in place. The payment for your previous policy failed, and we notified you of this, which caused the policy to become inactive. As a result, a second policy was created by yourself online.

I was hoping you might consider updating your review and rating now that we’ve clarified the situation and confirmed that there is only one account.

Thank you for your time, and please don’t hesitate to reach out if you have any further questions.

Kind regards,

Insure4Music Team

Rated 4 out of 5 stars

70% price increase for renewal

Everything is fine using this company untill its time to renew your policy. The set up and payment is really easy on line i have been a loyal customer for 2 years '
i have no problems with the service
i recently got a reminder about my renewel and the price has gone up over70% from last year. yet new customers can get 50% off making it the same as i paid last year?
no customer loyalty.

12 February 2026
Unprompted review
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Reply from Insure4Music

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Very ease to purchase it

10 February 2026
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

I took out my insurance very easily

I took out my insurance very easily. It was completed within minutes

25 August 2025
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Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great and effecient service

Quick , cheap and fast service

8 February 2026
Insure4Music logo

Reply from Insure4Music

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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