Insured Health Reviews 

468
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable during private healthcare consultations. Reviewers frequently highlight the friendly and professional approach of the advisors who make the entire setup process completely smooth and stress-free. People also appreciate the substantial cost savings and bespoke policy options found through careful market searches. Consumers note that advisors provide clear explanations and valuable guidance without any pressure to make a rushed decision. Clients are truly delighted with the exceptional service standards and outstanding value for money delivered by the team.

What people talk about most

Staff

Clients share positive opinions on staff, noting their helpful, professional, and knowledgeable approach.... See more

Service

Consumers find service to be positive, highlighting efficient, prompt, and professional assistance from the... See more

Customer service

Users describe positive interactions with customer_service, highlighting helpful and respectful... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with significant savings and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premi... See more

Rated 5 out of 5 stars

Excellent service after current insurer wanted to charge an additional fee of £2000 per annum for a £29 excess. The consultant found a better private health product at a lower rate than we had been... See more

Rated 5 out of 5 stars

Liam Cowin looked after our switch to another Health Insurance provide and saved us around £1600pa. The cover is practically identical and Liam clearly explained the slight differences so that we coul... See more

Rated 5 out of 5 stars

Jamie was helpful, pleasant and efficient. With a large family household he was able to get a very reasonable monthly payment plan with in minutes of getting our details. He had knowledge of our area... See more


Company details

  1. #3 of 28 best companies in Health insurance agency
  2. #3 of 39 best companies in Business insurance company
  3. #1 of 3 best companies in Dental insurance agency
  4. #7 of 227 best companies in Insurance agency
  5. #14 of 176 best companies in Insurance broker
  6. #1 of 140 best companies in Insurance company

Written by the company

Insured Health is your trusted partner in navigating the world of health insurance. As a leading broker, we specialize in simplifying the process of finding the perfect policy for you, your family, or your business. We understand that comparing health insurance options can be overwhelming, with countless providers, confusing terms, and hidden details. That’s why we’re here to make it easy. At Insured Health, we do the hard work for you. Our team of experts carefully compares policies from the UK’s top health insurance companies, ensuring you get access to the most comprehensive and competitive quotes available. Whether you’re looking for private medical coverage, corporate health solutions, or tailored policies for specific needs, we deliver options that provide peace of mind and exceptional value. Our service is fast, transparent, and personalized. We take the time to understand your unique requirements, offering clear guidance and expert advice at every step. With Insured Health, you’re not just buying insurance; you’re gaining a partner dedicated to protecting your health and wellbeing. Choose Insured Health and let us remove the hassle, so you can focus on what matters most – your health and peace of mind.


Contact info

5.0

Excellent

TrustScore 5 out of 5

468 reviews

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5.0

All reviews

(468)

195 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Health Insurance Renewal - Brilliant Service!

Following a renewal quote for continuation of medical insurance with a well known provider, which had gone up by 12% and had been increasing for years despite having no claims, I got in touch with Insured Health for a comparison quote. Lee Pantin took me through all of the information gathering and explained everything thoroughly. I was able to get like for like cover with a low excess and access to local private hospitals with a reputable provider for £2,600 less! Thank you Lee and Insured Health, you have given me peace of mind at an affordable price!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Employer

Lets get started

Tiernan was excellent by his services, very kind, professional, apologised when necessary, for instance had a cough or something and apologised when he did have them, very professional helpful & answered all questions we had thoroughly.

He has been an amazing help in getting our health insurance plan sorted, very polite with both of us, not too fast & no too slow in his voice.

Definitely good values we heard and explained which one would be more expensive to cheaper and better for us,

Hes definitely a very helpful employer & definitely good for his job, I appreciate his work and as to say I definitely recommend anyone to talk to him.

P.S. Caleb

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Changing my Healthcare Policy provider

I wanted to change my existing Healthcare policy as it the premiums had increased by an extortionate amount a month. I spoke to Jake Saxelby who checked the markets for me and took relevant details. He found me a policy with a well known company at about £70 less per month than I am now paying for a similar . Jake was very thorough, and did all the switching for me. He was also very friendly and told me that he would arrange contact every year to review my policy. He also provided me with his personal phone number for ease of contact. I’m very impressed!!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Had a very informative yet easy to…

Had a very informative yet easy to understand conversation with Lee Pantin about the insurance and what was the best cover for me. It was a great experience as I got all the info I needed without feeling pushed like you do with other companies. Very pleased with the time the quote took and I took out the insurance. Thank you to Lee and the team!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Neil Gass

Neil Gass, representing Aviva health Insurance helped my claim proceed successfully despite my misunderstanding of procedures. Neil's efforts on my behalf were so important to my claim proceeding through to payment.
Thank you Neil.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Personable, understanding and knowledgeable service

Ryan Platton had all the patience in the world to accommodate my hesitation to jump on an offer just because it sounds great and my scepticism about passing on information over the phone.
He answered all my many questions and showed a very positive and personable manner. At no point did I feel as if a decision was forced upon me! Thank you

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Neil was great and very helpful

Neil was great and very helpful , finding best and price attractive health insurance. Quick and easy experience. Felt looked after and well informed! Highly recommended!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

William Donna was great at listening to…

William Donna was great at listening to what I wanted from private health insurance and was not pushy in selling anything to me, gave me time to consider all the options and gave me a great price with great cover so can’t complain at all👍🏿

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Jamie Jarvis was amazing today…

Jamie Jarvis was amazing today explaining how my policy works .I had policies with Bupa for some years and although we never had the need to open a claim for any health Problems,i felt extremely confident that if something happened to Sam or myself ,we were in the perfect hands .This is how I feel tonight after listening to Jamie .
I like someone to treat me just how they want to be treated .Thank you Jamie and Bupa once again .x

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Insured Health customer service was excellent, communication was clear, and they helped me choose a policy that suited my needs and budget.

The advisor Mr. Biddle took the time to clearly explain the policy, including the benefits, exclusions, and any reductions or limitations in cover, which I really appreciated.
What made the experience great was the patience, honesty, and professionalism shown throughout the process. I never felt rushed or pressured, and all my questions were answered clearly and thoroughly.
The company did especially well in making what can often feel like a complicated process simple and understandable.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Lee panting was very clear with the…

Lee panting was very clear with the policy.He explained each and every important details with a lot of patience.All my doubts were cleared.Happy with Aviva insurance policy.Everything clear like crystal.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Lee was so very helpful and set up a…

Lee was so very helpful and set up a policy which was in the best interest of my wife and I. The quote provided was only marginally higher than the policy I have with another company but so much better in terms of cover. I would recommend Insured Health for their helpfulness in finding the right cover for us.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!!

The person, Lee Pantin, on the phone was extremely helpful and made it so easy to set up. He was very reassuring with everything, Also really great value for money as I was worried going private would cost a lot. Now I feel at ease knowing I’m covered!

5 May 2026
Unprompted review

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