Insured Health Reviews 

468
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable during private healthcare consultations. Reviewers frequently highlight the friendly and professional approach of the advisors who make the entire setup process completely smooth and stress-free. People also appreciate the substantial cost savings and bespoke policy options found through careful market searches. Consumers note that advisors provide clear explanations and valuable guidance without any pressure to make a rushed decision. Clients are truly delighted with the exceptional service standards and outstanding value for money delivered by the team.

What people talk about most

Staff

Clients share positive opinions on staff, noting their helpful, professional, and knowledgeable approach.... See more

Service

Consumers find service to be positive, highlighting efficient, prompt, and professional assistance from the... See more

Customer service

Users describe positive interactions with customer_service, highlighting helpful and respectful... See more

Price

Reviewers mention positive feedback about price, expressing high satisfaction with significant savings and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bryn was very helpful and got us a better deal after a huge no claim premium rise from our existing providers. He allayed our fears and assured us we’d get the same cover but at a much cheaper premi... See more

Rated 5 out of 5 stars

Excellent service after current insurer wanted to charge an additional fee of £2000 per annum for a £29 excess. The consultant found a better private health product at a lower rate than we had been... See more

Rated 5 out of 5 stars

Liam Cowin looked after our switch to another Health Insurance provide and saved us around £1600pa. The cover is practically identical and Liam clearly explained the slight differences so that we coul... See more

Rated 5 out of 5 stars

Jamie was helpful, pleasant and efficient. With a large family household he was able to get a very reasonable monthly payment plan with in minutes of getting our details. He had knowledge of our area... See more


Company details

  1. #3 of 28 best companies in Health insurance agency
  2. #3 of 39 best companies in Business insurance company
  3. #1 of 3 best companies in Dental insurance agency
  4. #7 of 228 best companies in Insurance agency
  5. #15 of 176 best companies in Insurance broker
  6. #1 of 140 best companies in Insurance company

Written by the company

Insured Health is your trusted partner in navigating the world of health insurance. As a leading broker, we specialize in simplifying the process of finding the perfect policy for you, your family, or your business. We understand that comparing health insurance options can be overwhelming, with countless providers, confusing terms, and hidden details. That’s why we’re here to make it easy. At Insured Health, we do the hard work for you. Our team of experts carefully compares policies from the UK’s top health insurance companies, ensuring you get access to the most comprehensive and competitive quotes available. Whether you’re looking for private medical coverage, corporate health solutions, or tailored policies for specific needs, we deliver options that provide peace of mind and exceptional value. Our service is fast, transparent, and personalized. We take the time to understand your unique requirements, offering clear guidance and expert advice at every step. With Insured Health, you’re not just buying insurance; you’re gaining a partner dedicated to protecting your health and wellbeing. Choose Insured Health and let us remove the hassle, so you can focus on what matters most – your health and peace of mind.


Contact info

5.0

Excellent

TrustScore 5 out of 5

468 reviews

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5.0

All reviews

(468)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Informed and helpful service

John from Insured Health was very professional, flexible and informative.
He provided a range of options at market beating prices and he answered all of my questions.
This helped to find a trade off between manageable cost and useful range of services.
All very low hassle over phone and email. Would use again.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

i went with mike boden

i went with mike boden, he was amazing, very helpful , lead me to right place and for a very cheap price with bupa. He made my day and has a very bright cheerful optimistic spirit. Would highly and strongly recommend!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Mike was a very helpfull guy he went…

Mike was a very helpfull guy he went through everything and made things so simple to understand he also didnt let me down on the price he got me a great policy a lot better than the one i was on and also saved me a lot of money. I highly recomend insured health first class service.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for saving us a significant monthly sum and for a great prize!

UPDATE on October 2025 review: as well as saving money on our BUPA subscription from November 2025, I was surprised and extremely fortunate to win a fabulous prize from Insured Health’s partnership with England Golf - a golf bag, but not a usual one by any means: a 2025 Titleist Ryder Cup Team Europe tour golf bag: an iconic, beautifully made and pretty special item in unique colour way of navy & white, with blue and gold Ryder Cup Europe 2025 colours and logos embroidered with six stars representing the European wins. Thank you Insured Health!
ORIGINAL REVIEW: Thank you for great customer service from Insured Health’s Jamie Jarvis, patiently explaining how we could save a significant amount each month with BUPA. Very professional and knowledgeable, answering all of my questions: never realised that we could have used a broker for health insurance before - well worth doing and shall definitely recommend to all our friends.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

No hard sell just excellent customer…

No hard sell just excellent customer service.
Bryn was very knowledgeable and patient, he went through the process in simplified detail to allow me to make an educated decision. The documents where provided with a simplified check list that helped me compare the offer of a new supplier. Changing a health provider after 10 years is daunting but the savings and improved cover were compelling.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Reassuring Service

Reassuring Service

I had a very smooth experience setting up my private medical insurance with Insured Health. Andrew and Neil Gass was extremely helpful, professional, and responsive throughout the whole process. He answered all my questions patiently and made sure I understood every detail.

The confirmation came quickly, and everything was processed without delay. It’s such a relief to know that my AXA Health policy will be active from 21/10/2025 — just when I need it the most.

The communication was clear, friendly, and respectful. I especially appreciated how fast the paperwork was processed and posted. It gave me confidence that I’m in safe hands.

Highly recommended for anyone looking for efficient, transparent, and human-centred service. Thank you, Andrew ,Neil and Insured Health team!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Going the extra mile

I had a private insurance company that I was not happy with. I was, for many weeks, torn between taking out a policy with Insured Health Brokers or not taking any policy at all. I have to say Neil Gass's patience with me was formidable. I was very impressed with both his clear explanations and finding exactly what I wanted. Thanks Neil,

10 October 2025
Unprompted review
Rated 5 out of 5 stars

I can’t compliment Mike Boden enough on…

I can’t compliment Mike Boden enough on the way that he assisted me to navigate the difficult process of choosing a private healthcare provider. He simplified the process and facilitated stress free decision making. I have complete confidence that at our eleven month review he will give me the best advice as to whether to switch or stay. Ten out of ten for Mike Boden.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Neil Gass

Neil was very good at finding out our needs for our family and explained everything that was covered and went above and beyond to provide the cover to suit us would highly recommend A+++

10 October 2025
Unprompted review

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