Insured Nomads Reviews 

194
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I purchased 8 policies for my international team in October 2025. Customer service at the beginning was quite good. However, since then, there has been an ownership change and now we are not able to g... See more

Rated 5 out of 5 stars

I used Insured Nomads for my trip to Portugal and honestly loved the experience. I got their trip protection coverage, which gave me peace of mind knowing I didn’t have to stress if my luggage got... See more

Rated 3 out of 5 stars

Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used... See more

Company replied

Rated 4 out of 5 stars

Making the insurance was really easy but I would expect a brief explanation about what to do incase of... or how exactly the insurance works. the FAQ are not clear enough on those issues. Eventually... See more

Company replied

Company details

  1. Travel Insurance Company
  2. Insurance company
  3. Student Insurance Company

About Insured Nomads

Written by the company

Insurance and protection for the modern company and global citizen.

We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.

Chat with Us

Why become one of the Insured Nomads?

Features & benefits you need:

You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more.

24/7 Global Assistance

Our multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.

Outstanding Claims Service

You are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.

Airport Lounge Access

As a health plan member you get unlimited access via Priority Pass.
As a travel insurance member you get access to InstaPass for registered delayed flights.

Award Winning

We have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards.

Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).

Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.


Contact info

3.3

Average

TrustScore 3.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(194)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful!

27 September 2024
Unprompted review
Insured Nomads logo

Reply from Insured Nomads

Thank you so much for turning to us for your insurance coverage and letting us know that we've been helpful in your journey with us. Remember to register your flights for InstaPass https://instapass.vip as one of the non-insurance benefits.

Rated 5 out of 5 stars

Would recommend

Would recommend. Easy to understand (especially if you’re neurodivergent) and affordable.

27 September 2024
Insured Nomads logo

Reply from Insured Nomads

We appreciate you letting us know and keep in mind that you have 24 hour travel assistance available to you along the way. Remember, register your flights for InstaPass https://instapass.vip as one of the non-insurance benefits.

Rated 5 out of 5 stars

Knowledgable and provided examples to…

Knowledgable and provided examples to help me make a decision

17 September 2024
Unprompted review
Insured Nomads logo

Reply from Insured Nomads

Thank you so much for allowing us to serve you. Safe and enjoyable travels. Remember to register for InstaPass

Rated 4 out of 5 stars

Easy to use

Easy to use, instant results but seems expensive and if I had more time to research comparatives - I’d likely save at least $100.

3 September 2024
Insured Nomads logo

Reply from Insured Nomads

Thank you for allowing us to serve you. Remember to register you flights for the next 12 months at InstaPass (lounge access for registered delayed flights( at https://instapass.vip

Rated 1 out of 5 stars

The most terrible insurance company I…

The most terrible insurance company I have ever. Before you sign up for them they are quite friendly and respond fast.
I introduce them my medical examination Thailand and Norwegian where I was healthy and fit. I get microbes infection in my stomach during my vacation . I spend around 1.5 months for treatment and on the end I was not able to get any reimbursement from Nomads. I didn’t even understand what kind of exchange rate they used to . They almost didn’t reply on my messages with long waiting periods.
So I spend money for 2 months insurance for nothing and also spend my time for a lot of paper work to present to nomads.
Avoid this company as you spend additional money without getting any finance back for your treatment .
It so sad as a Ukrainian citizen which never take any refugee status and apply for insurance being healthy once get sick company refuse for any payment.

Don’t recommend at all.

1 June 2024
Unprompted review
Insured Nomads logo

Reply from Insured Nomads

We are so sorry to hear of your frustration, and of being ill during your travels. Your policy had a $500 deductible but the medical bills on the claim submitted was less than the deductible as explained by our claim team. We hope you have recovered from the illness. Keep in mind we do have $0 deductible options so that you do get reimbursed in full for covered illnesses.

Rated 1 out of 5 stars

I purchased a zero deductible

I purchased a zero deductible. Once I received my declaration page, it showed a deductible. I reached out to the company to fix it. They said they confirmed I selected a deductible and only offered to cancel the policy and for me to reissue. This is incorrect, I paid extra to have no deductible and horrible customer service to only offer cancelling the policy to rectify the situation.

19 August 2024
Insured Nomads logo

Reply from Insured Nomads

We are so sorry to hear this happened. We apologize for this and will correct it to your desired deductible. Watch for corrected documents in your inbox soon. Thank you for allowing us to provide protection for your travels.

Rated 5 out of 5 stars

So easy

So easy! Good rates when compared to other sites and site is user-friendly.

12 August 2024
Insured Nomads logo

Reply from Insured Nomads

We are so pleased it was easy! Thank you for allowing us to provide protection.

Rated 3 out of 5 stars

good

good. but the minimum amout packages should be there, i.e. 100K.

2 August 2024
Insured Nomads logo

Reply from Insured Nomads

Thank you for your suggestion, we have made this change in response to your input. Thank you for allowing us to serve you!

Rated 1 out of 5 stars

All the time

3 July 2024
Unprompted review
Insured Nomads logo

Reply from Insured Nomads

Not a verified customer nor a review of product/service with the review title & message: 'all the time'

Rated 5 out of 5 stars

Very Easy to Purchase!

Very easy to purchase. I'm impressed with the coverage limit. Cost is reasonable. Hopefully, I won't have to make a claim.

25 June 2024
Insured Nomads logo

Reply from Insured Nomads

Great news. Thanks so much for letting us know. Be sure to register your flights at InstaPass (https://instapass.vip) for the next 12 months. Safe travels.

Rated 5 out of 5 stars
Insured Nomads logo

Reply from Insured Nomads

We hope all elements of your trip are just as easy. Be sure to register your flights with InstaPass for lounge access https://instapass.vip

Rated 5 out of 5 stars

Experience was handled professionally

Experience was handled professionally, efficiently and all correctly. Policy confirmations arrived in good time. Entire experience was excellent.

17 June 2024
Insured Nomads logo

Reply from Insured Nomads

We are so happy to hear that the experience was excellent and hope your travels are amazingly wonderful.

Rated 2 out of 5 stars

Fortunately i didn't need it!

The app is difficut to understand, i don't know how to use it. I go to the doctor and then i upload the receipt? And i have money back? And miss a summary of what the insurance cover. Could be better!

27 May 2024
Rated 5 out of 5 stars

Called with questions and couldn't be…

Called with questions and couldn't be happier with advice and help received!

31 May 2024
Insured Nomads logo

Reply from Insured Nomads

We are so glad to read this as it is our joy to serve and appreciate the feedback! You spoke with Michal, who serve with such excellence. Thank you for taking a moment to review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look