Integrate Telecom Solutions Reviews 36

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jay's been brilliant since day one. He's helped me with my systems on both of my companies and would highly recommend.

Rated 5 out of 5 stars

I have nothing but positive things to say about Integrate Telecom Solutions. Has totally boosted the efficiency and cost effectiveness of my businesses in relation to telecoms. A variety of servi... See more

Rated 5 out of 5 stars

Jay was super helpful and informative when we approached his company, to purchase business mobile phone contracts. Jay managed to arrange delivery and switch networks on the latest iPhones all in th... See more

Rated 5 out of 5 stars

Fantastic service, a company that really listens to what you want, need and has insight into where you may want to venture as your business progresses. I needed a company that understood my needs as... See more

Company details

  1. Telecommunications service provider

Written by the company

Telecommunication & It Services provider.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasure to work with

We’ve been working with Integrate Telecom Solutions for a couple of years now, starting with our mobile contract and more recently moving on to our desktop phones. Jay has been incredibly helpful throughout — always professional, responsive, and genuinely committed to finding the best solutions for our business.

The service has been seamless from start to finish, and it’s clear that customer satisfaction really matters to them. And yes — the cakes were a lovely (and much appreciated!) touch 😉

Highly recommend Integrate Telecom Solutions for anyone looking for reliable, friendly, and efficient telecom support.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I have nothing but positive things to say about Integrate Telecom Solutions. Has totally boosted the efficiency and cost effectiveness of my businesses in relation to telecoms. A variety of services and products are available all designed to enhance your ability to communicate effectively. Great company and great services.

Jay is a credit to the industry, so helpful and attentive. Nothing is too much to ask..

Many thanks,
Team Precision

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Jay and Integrate have been a real…

Jay and Integrate have been a real asset to work with. Jay keeps things personable and will sell to your needs, not what the industry may want to dictate. Pricing is great and have had zero issues with any of the services provided. Would recommend

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Jay and the team are great

Jay and the team are great, the service is brilliant and it's really well priced, we've grown our business relationship over the past year and look forward to more years or working together.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic team and fantastic service

We switched to Integrate Telecom Solutions as we were unhappy with the lack of service from our previous provider and it was definitely the right decision. I can't recommend Jay and his team enough. We're getting a fantastic service and they're extremely personable and reliable. We're looking forward to continuing our working relationship into the future.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Just renewing my business phone…

Just renewing my business phone contracts with Integrate Telecom and I’m happily reminded that Jay and his team are an absolute pleasure to deal will. So helpful, knowledgeable, professional and of course competitive. I would thoroughly recommend them.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Integrate Telecom Solutions were brilliant

Integrate Telecom Solutions were brilliant! We had a problem with internet access in one part of our building and this was causing a major problem. They diagnosed the problem, provided (easy to understand) options and implemented our choice of solution - all over the Christmas period too. The solution has worked perfectly and at a reasonable cost. 10 out of 10 for service

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Working with Integrate has been instrumental to our business...

We recently became customers of Integrate Telecom Solutions for our business telecoms and broadband needs and the results have been amazing! Not only were their team knowledgeable and able to recognise our company's individual requirements, but their level of service is outstanding. We received free training and after-sales support which greatly aided us in creating a practical yet cost-effective landline solution.

Working with Integrate has not only helped us save on our O2 contact but also allowed us to begin the process of introducing guest wifi into our agency. The guest wifi aspect has allowed our customer data set to increase, giving us direct contact with our customers via targeted and informative email campaigns, this has been instrumental in our lead generation.

If you are looking for an efficient and affordable provider, I would highly recommend Integrate Telecom Solutions for your business.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Integrate saved us money on business mobiles

Integrate Telecom Communications have been a fantastic asset to our company, Jay is on the end of a phone every step of the way if I have issues he is right there. I value highly customer service and this company deliver this again and again. I cannot rate them highly enough. We've actually consolidated our all of our communications, web/mobiles/landlines over to this company. Thank you so much for always being there to help and don't ever change.

1 April 2023
Unprompted review
Rated 5 out of 5 stars

I wanted to take a moment to write a…

I wanted to take a moment to write a review for Jay and the team at Integrate Telecom Solutions.
I have been a customer for some time now and I have been consistently impressed with their services.

From the moment I signed up, I noticed significant savings on my monthly telecom expenses. The team at Integrate Telecom Solutions was able to analyze my usage and provide customized solutions that met my specific needs.
The savings have been substantial and have made a noticeable difference in my monthly budget.

But what sets Integrate Telecom Solutions apart is their exceptional aftersales service. The team is always available to assist with any questions or concerns, and they consistently go above and beyond to make sure I am completely satisfied with my service.
Whether it's a technical issue or just a question about my bill, they are always responsive and professional.

Overall, I have been thoroughly impressed with Integrate Telecom Solutions and would highly recommend their services to anyone looking to save money and receive top-notch aftersales support. Thank you, Integrate Telecom Solutions, for providing such outstanding service.

Thank you Jay and the team.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Great service. Using them for all things telecoms!

Great service, really nice to have a conversation with an expert. I have been with Jay for VOIP for about a year. I now need an internet connection and business mobile for the new office. Jay set me up. Will continue to use Integrate for all things telecoms!

26 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look