Interest Pod Reviews 

262
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the remarkable ease of navigating the ordering process for personalized items. Many buyers also express satisfaction with the wonderful product quality, noting that the fabric feels comfortable and the transferred pictures look amazing. Some people were dissatisfied with delayed shipments, missing packages, and a lack of helpful responses from customer support teams when trying to resolve issues. Other consumers additionally noted receiving items featuring unexpected design differences, such as incorrect colors or a disappointing print quality compared to online previews.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that custom items feature high-grade... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy navigation, fast... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive on time and shipping is... See more

Website

People report ambiguous experiences with website, as some customers found the platform easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my shirt!!! I am my kiddos biggest fan ❣️ nice quality material and super fast shipping. PS already ordered another shirt.

Company replied

Rated 5 out of 5 stars

The T-shirt I ordered was exactly what I wanted. High quality fabric and beautiful transfer of the picture. I would recommend interest pod to anyone.

Company replied

Rated 5 out of 5 stars

Easy ordering process. Product received in a timely manner. Exactly the size I wanted. This is not a three dimensional product. Flat, but looks three dimensional.

Rated 5 out of 5 stars

my order was received and delivered quickly. The shirts i had made are for a special time for our family as we spend a week together cheering on my 7 yr old grandson. I am so excited to share the shi... See more


Company details

  1. Clothing Shop
  2. also in
  3. Decoration and Interior Design Store
  4. Poster Shop
  5. Quilt shop

Written by the company

We created InterestPod with one purpose in mind: Make Your Loved Ones Feel Special At Interest Pod we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs.


Contact info

3.8

Great

TrustScore 4 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.8

All reviews

(262)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

made a purchase for father's day

made a purchase for father's day, they missed father's day, still no delivery date, customer service doesn't care = be patient they say. FALSE ADVERTISING!

17 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

As our products are customized and crafted specifically after you place your order, the production and shipping process may take a bit longer. We are committed to delivering a high-quality, personalized item, and we hope this explains the processing time

We appreciate your patience and understanding during this busy period, and we are dedicated to getting your order to you as quickly as possible.

Rated 1 out of 5 stars

Never Received Merchandise

I don’t even want to give this 1 star. I placed an order on June 4th and they deducted my money. I had ordered in hopes I would get this for Father’s Day. Did not happen. I have not received any emails as to confirmation of my order or when I can expect to receive it. You cannot get thru on the phone number they provide either. Will not order from here again.

4 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

We sincerely apologize for the lack of communication regarding your order placed on June 4th for a Father’s Day gift. We understand how important it is to know the status of your purchase, especially for a special occasion like Father’s Day.

To assist you with your order, please contact our customer support team at support@interestpod.com. Our team is ready to help you with any information you need regarding your order's status and estimated delivery time.

Thank you for your patience, and we are committed to resolving this promptly for you

Rated 2 out of 5 stars

I placed an order on June 8th as a…

I placed an order on June 8th as a Father’s Day gift .. there is no estimated delivery time frame I’m clueless as to when I’ll be receiving my purchase I’ve gotten no email or text alerts in regards to my product. Who can I contact ?

15 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

We sincerely apologize for the lack of communication regarding your order placed on June 8th for a Father’s Day gift. We understand how important it is to know the status of your purchase, especially for a special occasion like Father’s Day.

To assist you with your order, please contact our customer support team at support@interestpod.com. Our team is ready to help you with any information you need regarding your order's status and estimated delivery time.

Thank you for your patience, and we are committed to resolving this promptly for you

Rated 3 out of 5 stars

Ordered

Originally I put a one star because I Ordered, was charged but NEVER got a confirmation and didn't get anything. HOWEVER, I just got the shirt in the mail, 5 days later than said expected but it did look very nice. I guess shipping should read 10-15 days.

6 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

To assist you with your order, please contact our customer support team at support@interestpod.com. Our team is ready to help you with any information you need regarding your order's status and estimated delivery time.

Thank you for your patience, and we are committed to resolving this promptly for you

Rated 1 out of 5 stars

Terrible Customer Service

Apparently, I'm not the only customer who's had this happen. You have similar reviews like this on the BBB website. Very disappointing! A ruined father's day.
I am a very disappointed first and last time customer. I decided to surprise my husband with a custom shirt for Father's Day. We have 5 kids which all got reflected on this very cute shirt. I went through selections and anxiously placed my order. I waited for the shirt to be delivered and recieved it yesterday. I decided to open the shirt before giving it to him for Father's Day when I realized it was a size Small. I immediately emailed them. I did selected XL during the order process but the selection must have changed somewhere along the process. I got an email back stating they would NOT be able to exchange the shirt for the XL because I clicked S on their end. They offered "as a one time courtesy" to allow me to do ANOTHER order for 80% off. The shirt us upwards of $50 after taxes and shipping. With 5 kids I won't be placing another order for another shirt. To top this off I showed him the shirt after receiving the email and discovered the neck stitching is coming untethered so even IF he could fit it, it would end up with a hole. This is very bad customer service. I'm very disappointed and truly sad to have NO gift for Father's Day and no ability to purchase another one since this was already so pricey.

13 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Despite the initial response, we will send you a replacement shirt in the correct XL size at no additional cost. Please provide us with your order details by emailing us at support@interestpod.com, and we will expedite the process to ensure you receive the new shirt as soon as possible
Thanks!!

Rated 1 out of 5 stars

I order a golf polo shirt with my new…

I order a golf polo shirt with my new grandson's photo to give to my son for his 1st father's day. My credit card was charged didn't get a confirmation number. I've called several times and even logged to the site to try to text with someone. Very disappointed. Hope my $50.00 dollar goes a long way for yall.

2 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

We sincerely apologize for the lack of communication regarding your order. We understand how important it is to know the status of your purchase, especially for a special occasion like Father’s Day.

To assist you with your order, please contact our customer support team at support@interestpod.com. Our team is ready to help you with any information you need regarding your order's status and estimated delivery time

Rated 1 out of 5 stars

I ordered a t shirt on June 6 for a…

I ordered a t shirt on June 6 for a Father’s Day gift. Never received an email , not answering phone! Very disappointed!

6 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

We sent all updates to this email shawn99reset@gmail.com
Your item was delivered in or at the mailbox at 10:16 am on June 15, 2024, in TACOMA, WA 98422.
Please check here:
https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9261290278835188671782
Thank you!!

Rated 1 out of 5 stars

I was considering purchasing a t-shirt…

I was considering purchasing a t-shirt or sweatshirt and spent a fair amount of time going through all the personalization options. I am a U.S. Army retiree with 27 years service beginning my Army career with Vietnam and ending my career with Operation Desert Storm. I wanted an item that reflected on my Army service. I came across several anti-Democrat, anti-Biden, pro-Trump and pro-MAGA designs but no pro-Democrat, pro-Biden, anti-Trump or anti-MAGA designs. As a patriotic American and a Christian, I cannot in good conscience support or buy any merchandise from an anti-American company that clearly supports wannabe dictator Donnie Bonespurs Trump.

11 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Thank you for sharing your concerns and experiences while exploring our merchandise. We deeply respect and appreciate your 27 years of service in the U.S. Army, and it is important to us that our products reflect the diverse perspectives and values of all our customers.

We sincerely apologize for any offense caused by the available designs. Our intention is to provide a range of options that cater to various viewpoints and preferences. We do not endorse or support any political bias, and we regret if the current selection did not meet your expectations.

Your feedback is invaluable to us, and we will take it into consideration as we expand our product offerings to ensure that they better represent the diversity of our customers. We want to assure you that we strive to be inclusive and respectful of all political views and values.

If you have specific ideas or designs that you would like to see, we welcome your suggestions. We are committed to providing products that honor your service and reflect your values.

Thank you for considering our store, and we hope to earn your trust and business in the future.

Rated 4 out of 5 stars

I ordered a shirt on June 5th and did…

I ordered a shirt on June 5th and did not receive an email confirmation. I tried calling the number on the website but no one answered. I emailed and did not get a response. I don't know my order number because I didn't get a confirmation. (order under Amy Valdez in Yorba Linda, CA). UPDATE - I got an email response to my email asking about the order. The shirt arrived the day before Father's Day and our son loved it. The shirt looks great. An email confirmation that sends out right after an order is placed will make all customers feel better. Thank you

9 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

We sincerely apologize for the lack of communication regarding your order placed on June 5th
Your item was delivered in or at the mailbox at 11:51 am on June 14, 2024 in YORBA LINDA, CA 92886.
Please check here: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9261290278835188576643
Thank you!!

Rated 1 out of 5 stars

Utter crap.

Utter crap.
These are the items i ordered:
1 x JUNE | Supportive Loafers 64.95 AUD
1 x Teddy | Soft Cashmere Sweater 79.95 AUD
Im so embarassed - since i bought these items, description has changed, deleting the Cashmere title..
ANYHOW, if you want mass produced junk from a Chinese factory, this is the site for you.
No physical store in Melbourne AT ALL.
If you do a reverse image search, you will find the same images on lots of Asian based sites.
SCAM

Oh, and the

6 June 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Please check again. We do not sell Supportive Loafers and Soft Cashmere Sweater

Rated 5 out of 5 stars

the ability to customize was great

the ability to customize was great

8 May 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Thank you for your feedback! We’re delighted to hear that you appreciated the ability to customize your order. We strive to offer a range of personalized options to make your items truly unique and special.

If you have any suggestions for further customization options or any other feedback, we would love to hear from you. Thank you for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

I love Interest Pod so much

I love Interest Pod so much. They always do such splendid job on my most cherished photos. I've had really bad experiences with other businesses that make photo ornaments. I had a little problem and told them. Within two weeks I had beautiful replacements from them 😍 I bought them for myself, my daughter ❤️ and my grandchildren. We all love that ❤️ ornament.
Thanks again Interest Pod for doing such a fantastic job for me.

24 May 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Mary,

Thank you so much for your wonderful review! We are absolutely thrilled to hear that you love Interest Pod and the work we've done on your cherished photos. Your satisfaction is our top priority, and we're delighted that we could resolve your issue promptly and to your satisfaction.

It means the world to us that you chose to share our photo ornaments with your family. Knowing that you, your daughter, and your grandchildren all love the ornaments truly warms our hearts.

Thank you again for your kind words and for trusting us with your precious memories. We look forward to continuing to serve you and your family in the future.

Best regards,
The Interest Pod Team

Rated 4 out of 5 stars

Beautiful gift!

I ordered two enlistment oath canvas posters with my sons enlistment dates on them, they arrived quickly and are beautiful. However, on one the logo is not centered. I wrote to support@interestpod and am still awaiting a response. I hope they replace it with a corrected one. It really is beautiful!

24 May 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Theresa M - New Jersey,

Thank you for your feedback and for your recent order of the enlistment oath canvas posters. We are thrilled to hear that you find them beautiful and that they arrived quickly.

We sincerely apologize for the issue with the logo not being centered on one of the posters. We understand how important it is for such a meaningful item to be perfect. Our support team is currently reviewing your request, and we assure you that we will correct this issue promptly.

Thank you for your patience and for giving us the opportunity to make things right. We truly appreciate your understanding and your continued support.

Best regards,
The Interest Pod Team

Rated 1 out of 5 stars

I ordered a personalized decanter with…

I ordered a personalized decanter with 4 glasses and did not receive a confirmation email that they even got the order. My credit was charged on May 4th for the order. almost 2 weeks later I still have not been given a tracking number and it has not made it to its delivery destination. Tried calling the phone number and no one answered. Sent an email and have not heard back.
This is a gift for my son for Police academy graduation and would like to have it to give to him on that day.

16 May 2024
Unprompted review
Interest Pod logo

Reply from Interest Pod

Dear Stephanie Padgett,

We sincerely apologize for the inconvenience and frustration you’ve experienced with your recent order. We understand how important it is to have the personalized decanter and glasses in time for your son’s Police Academy graduation.

To address your concerns:

1. We apologize for the lack of communication regarding your order. We strive to provide timely updates, and we regret that this was not the case with your order.

2. Here is the tracking number for your shipment: USPS Tracking. You can use this link to monitor the status of your delivery.
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9261290316855409114842

3. If your package is lost during transit or arrives damaged, we are committed to sending a replacement immediately. Your satisfaction is our priority, and we want to ensure that your gift reaches you in perfect condition.
Thank you for your patience and understanding. Please feel free to contact us if you have any further questions or concerns.

Best regards,
The Interest Pod Team

Rated 1 out of 5 stars

Hi Calvin here again about my order…

Hi Calvin here again about my order from Apr 23 today is May 15 and i still havent got my order. Ive tracked it and its been in Miami for the last three days saying that its been scanned in but no further info on it.. Miami is only 25 minutes away from me..what are they doing? Intrest pod is a good company i love there items but the shipping time is horrible..i know intrestpod cant control whats out of there hands they did there part its just the wait time is so long

15 May 2024
Unprompted review
Rated 2 out of 5 stars

Extremely slow

Extremely slow. I ordered May 4th. The order tracking shows nothing happened till May 13th. Supposedly it's now in Shanghai Pudong Airport - China! If it ever comes, it won't be for a LONG TIME. I would have NEVER ordered from them if I knew my product was coming clear from the China Mainland. Edit: it showed up May 20th DAMAGED.

13 May 2024
Unprompted review
Rated 4 out of 5 stars

Overall great service and site

I liked how everything was there and easy accessible on the website, honestly one of the best I’ve used yet only problem was after paying it did not give me an option to put my email for a tracking number.. hoping to still receive it eventually I did only just order it on may 11th . If anyone knows how to get the confirmation number please reply the moneys already been taken of my card as well and really would like for my significant other to get her present..

11 May 2024
Unprompted review

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