Interflora Portugal Reviews 

709
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Very disappointing service — flowers never delivered The flowers I ordered for my friend’s birthday were never delivered. Someone contacted her one week before the planned delivery date, mi... See more

Rated 2 out of 5 stars

Easy ordering. Delivered on time and beautiful flowers. BUT BUT BUT the follow up emails and page links to give feed back lack language choices. You may be ordering for delivery in one country from an... See more

Rated 5 out of 5 stars

I am extremely happy with the experience. They are easy to use, great delivery options and delivered on time. I am based in London, and wanted to order some nice flowers for my mum for Mot... See more

Rated 5 out of 5 stars

I was able to made my Daughter’s first Birthday 🥳 abroad in Lisbon special! Interflora Portugal was open on a Sunday and delivery was prompt and in time no to mention the easy online payment and regi... See more

Company details

  1. Flower Delivery
  2. Shipping service

Written by the company

Com a Interflora pode enviar flores para qualquer lugar de Portugal graças aos mais de 1.400 floristas associados em todo país, incluindo as ilhas de Madeira e Açores. Se quiser enviar flores e plantas a nível internacional, facilitamos-lhe a tarefa, uma vez que também estamos presentes em mais de 150 países. Todos os nossos bouquets e plantas são preparados no dia da entrega. Tudo o que tem de fazer é escolher o fuso horário em que pretende que seja entregue. Garantimos um serviço de qualidade de uma empresa com mais de 65 anos de experiência no envio de flores ao domicílio. 📞 Segunda a sexta-feira das 09:00 a 20:00


Contact info

3.3

Average

TrustScore 3.5 out of 5

709 reviews

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3.3

All reviews

(709)

121 reviews in the last 12 months

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Rated 2 out of 5 stars

You can't predict if the flowers will be delivered on time

It’s pot luck. Maybe the flowers will be beautiful and be delivered on time, which happened twice in Valongo (municipality) near Porto, and maybe it will be a tired bouquet put together with a minimum of effort and of a another colour than ordered for a birthday on a Saturday but delivered on Monday afternoon without anyone attempting to contact you first, which happened the third time, in Ermesinde near Porto, the local shop and/or their delivery company there clearly having no sense of customer service and professionalism. They ruined a surprise intended for my girlfriend’s birthday.

Interflora refunded the amount as soon as I complained, but I received no reply and no apology, so it’s the last time I have used Interflora in Portugal, as I can’t trust that the flowers will look good and be delivered on time. Taking the money is easy, and service can apparently be amanha.

10 September 2022
Unprompted review
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