Interlet Reviews 29

Looking for a short term let in the centre of London, Alexa at Interlet was brilliant; very helpful, professional and friendly.  A real contrast to some other agencies and listing sites I contacted, with most of whom communication was frustratingly difficult.

Alexa really helped with finding the right property, sorting out the contract and getting everything arranged for moving in. As this was the first time renting in London without being able to view properties, it was very reassuring to be able to talk to someone I felt I could trust. Interlet's client money protections were also reassuring.

I can thoroughly recommend Interlet, and Alexa in particular.

Alicia at Interlet helped us to secure a shortlet. She was friendly, helpful and available during the entire process. Thank you Alicia, we are grateful for all you've done for us! I recommend Alicia as a competent letting agent.

It’s unfortunate that politeness doesn’t stop these guys from keeping your money. I was only given their terms and conditions I parted with my money..which begs me to believe they have a hidden agenda… no choice but to escalate this to the proper authorities as communication is sporadic at best!! The information they provide is misleading, be careful!!

You provided mis-information yourself and you want to lecture me on the information I provided. I have no problem you representing your landlord. I provided information based on what was asked of me in the first instance. People come from all walks of life and are not as academic as some struggle to put information together without a proper format to work with.. that’s where I came in.

The fact remains you misled me in the first instance for not providing the correct information before you took my money and on that fact alone… you misrepresented your intentions… for this alone I won’t let it drop because you seem to be dismissing and ignoring this basic fact!!

Just my remember my email trail clearly shows where you went wrong in your process!!

Eleanor was very helpful and kind in suggesting properties to me and giving me as much as information I needed. Thank you Eleanor and Interlet!

I have had a positive experience with Interlet as a buyer, which does not happen often in the London market where estates agents usually side with sellers. Federico is professional and helpful throughout the sales process and beyond. He presented the property in a fair, clear and not misleading way, willingly accommodated my request to view the property more than once, assisted negotiation with the seller, facilitated documentation production to speed up completion, and even sent me detailed floor plan after the sale was completed, when I asked for it to market the property. Interlet understands the buyer’s needs and go out of their way to be supportive. Many thanks to Federico!

Great service and prompt response

It was a great help to have a detailed consultation with the gentle customer service.

The first property wasn't ideal for me at the viewing, but she provided additional personalized suggestions.

Above all, their response speed is very fast, such as replying to questions and arranging viewings on the day.

I'm very happy with the service from whole letting team in Interlet. They found me my dream flat. Great customer skills, very helpful from start to finish. I can't recommend them highly enough.

Absolutely fantastic service from Interlet lettings team! Especially Shivan was so kind and helpful when I needed to find an accommodation in 3 days. Highly recommend using if you really need assistance rather than an agent passing on messages.

I've lived in a property managed by Interlet for over 3 years. In this time Shivan was very helpful and managed to sort any problem I had immediately. Would definitely recommend him and whole team. Thank you so much Interlet!

I've been renting a studio in Kensington for 1 year already and Interlet was always very helpful in dealing with the issues we had. They always answer my phone calls and emails almost immediately. All the team is so professional and friendly and I could not recommend Interlet more highly.

Sham and her team have handled the letting of our house for a few years and we are really happy with their job. They dealt with all our queries in highly professional manner. Very lovely and friendly team. Thank you!

I moved to London from Birmingham and I entered into the process of looking for a property with a short deadline. Mimoza and entire Interlet team make this process quick and easy. Every interaction has been a delight. Compared with the other letting agencies I used to dealing with, Interlet has been absolutely stand out in their customer service. Great company and people to deal with!

We really enjoyed our 1 month stay in London. Our special thanks to Shivan to help us to find fantastic flat in Kensington for our needs. Go above and beyond. 100% satisfied!

I'm new in London and I was pleased to rent with Interlet, who left me with a positive experience of navigating the process of renting. I have to especially credit Eliot, who is very professional, efficient, reliable and friendly. I certainly look forward to working with interlet in the future.

It was an amazing experience to deal with Tudor & Hope at Interlet. The whole process was made really simple and any issues I had were sorted all before my moving in date. Can't be happier with an estate agent than this

Great experience dealing with Interlet and in particular Hope and Tudor. Hope has also been incredibly helpful with any queries that I have had. Tudor was also great in terms of viewing properties and ensuring that everything was in order in terms of the tenancy agreement and everything was dealt with ease and no problems.

I was very happy with the service provided by Hope. She is very professional and helpful. Thanks a lot!

Don't touch them with a barge pole!
I made my first appointment with them which they tryed to rearrange 20 minutes beforehand and was promised a call back within 90mins. I explained that I needed to know quickly as I had two further appointments that day with my electrician and accountant. Calls then went to voicemail, SMSes were ignored as were Whatsapps. I missed my accountant but was able to re-schedule later that day but also meant that I didnt finish with my electrician (again re-arranged) until around 21:00!
Arranged to meet with Interlet the following day but they didnt show up or respond to messages.
Totally unprofessional and clearly lacking any manners.

I am very pleased with the service carried out by Shivan and Nishaad. They exceeded all expectations I could ever have on a real estate agency. They have been extremly helpful and serviceminded and fulfilled all my inquiries regarding the flat. They are really easy to reach, and when I arrived in London, Nishaad met me to give me the keys on his day off, which is not something agencies usually do. This just provet that they do anything and everything for their clients, and if you are thinking about renting from Interlet, I would give my full recommendation to proceed with your inquiry.

I am more than pleased with the help and service I received! Absolutely love the flat and the service!

Thank you Shivan and Nishaad!

Absolutely awful agency. Soon after I moved in, major building began on the floor right below my flat. Incessant and horrible noise. Was not informed building works would happen before I moved in. Woke up one night to find water dripping from the lightbulb directly above - health and safety clearly not a priority. Flat poorly and incompetently managed. Really not recommended.