Intermex Wire Transfer Reviews 

145
•
TrustScore 2 out of 5

2.0

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Rated 5 out of 5 stars

Intermex Wire Transfer has truly impressed me with their outstanding service. The process was seamless, with competitive rates and quick transfer times. The customer support team was incredibly helpfu... See more

Rated 1 out of 5 stars

Worst company to work they dont protect you as a customer. Don't sent money with them if you don't want to lose the money you are sending. they don't take responsablilty for the money you sent if a m... See more

Rated 1 out of 5 stars

Falta mi giro postal, continúe pidiendo más documentos, envié una carta con mi giro postal y lo certifiqué para enviarlo lo antes posible a su oficina. Nunca se apoderaron de mí. Tuve que llamarlo... See more

Rated 1 out of 5 stars

Used to be good now Is not what they want now is a profit I used to use my bank account with a limit of $2999 for $11 now just $500 every two months you kidding me I cans till send the same amou... See more

Company replied

Company details

  1. Money transfer service
  2. also in
  3. Financial advisor

Information provided by various external sources

Intermex offers money wire services to Mexico, Guatemala, Honduras, El Salvador & other countries in Latin America. Safe, secure and easy!


Contact info

2.0

Poor

TrustScore 2 out of 5

145 reviews

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2.0

All reviews

(145)

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Rated 5 out of 5 stars

Where the Women Shine

Intermex Wire Transfer has truly impressed me with their outstanding service. The process was seamless, with competitive rates and quick transfer times. The customer support team was incredibly helpful and ensured all my concerns were addressed promptly. Highly recommend!

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Falta mi giro postal

Falta mi giro postal, continúe pidiendo más documentos, envié una carta con mi giro postal y lo certifiqué para enviarlo lo antes posible a su oficina. Nunca se apoderaron de mí. Tuve que llamarlos cuatro veces. Los representantes de servicio al cliente son muy groseros. Hablan sobre usted, le cuelgan, incluso los supervisores le cuelgan, le sugiero encarecidamente que no use esta empresa en absoluto y me pondré en contacto con el Better Business Bureau y presentaré una queja.

My money order is missing the continue to ask for more documents, I sent in a letter with my money order and had it certified to get it as soon as possible to their office. They never got a hold of me. I had to call them four times. Customer service representatives are very rude. They talk over you hang up on you even the supervisors hang up on you, I would highly suggest not using this company at all and I will be contacting the Better Business Bureau and filing a complaint

14 March 2023
Unprompted review
Rated 1 out of 5 stars

Worst company to work they dont protect…

Worst company to work they dont protect you as a customer. Don't sent money with them if you don't want to lose the money you are sending. they don't take responsablilty for the money you sent if a mistake is make or transfer and they don't honor the 30 min window to cancel and got refund.

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Pretty easy and straightforward

Sending money through Intermex has been a pretty easy and straightforward process for my family and I. We've never had an issue and the money has been received without any problems as well. Registering is what takes just a bit of time since they have to verify your identy but it's understandable. There's a fee that adds up with the more money you put in so that's kind of a bummer but again, understandable. I've recommended Intermex to other family and friends so I'd recommend to others.

5 January 2019
Unprompted review
Rated 5 out of 5 stars

Good

I’m glad I found intermex. Best platform super easy and well priced. Arrived in 30 minutes

5 January 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use, better exchange rate than xoom and western union. Would recommend to family and friends.

5 January 2019
Unprompted review
Rated 1 out of 5 stars

Used to be good now Is not what they…

Used to be good now Is not what they want now is a profit I used to use my bank account with a limit of $2999 for $11 now just $500 every two months you kidding me I cans till send the same amount But for a way Way higher rate

21 December 2018
Unprompted review
Intermex Wire Transfer logo

Reply from Intermex Wire Transfer

Hi Judm, someone from customer service will contact you to learn more about your case and find ways to support your needs.

Rated 5 out of 5 stars

Fast easy and safe!!!

Fast easy and safe!!!! Makes life a lot easier when you have a need to send to family. Only the last time I tried to send I could not get intoned the page to send and do t now if it was changed or if there is a problem

21 December 2018
Unprompted review

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