InterNations Reviews 1,125

In addition to the fraudulent way they handle membership renewals, I can also say that their money management policy is less than transparent. The entry fee raised from basic members is supposedly used to self-finance local community activities, but the reality is that event organizers are unclearly invited to take the cash left over at the end of the evening (a sort of don't ask, don't say). InterNations only cares about ensuring that the price for basic (non-albatross) members is high enough, so as to get more people to become albatross members or agree on a trial period. Then they're stuck in automatic renewal with no notification.

InterNations offered me the opportunity to meet locals and newcomers in the city. I was able to enjoy beautiful encounters with people with different stories and backgrounds.
The interaction with the assistance team was a pleasant one. I appreciate their quick response.

The service was efficent and fast
I AM happy to contact you

It took a few days for the response, but started with an apology of them being backlogged. The answer was provided to my satisfaction, and I am grateful to have my setting issue resolved. Thank you !

I had a very disappointing experience with InterNations.

I signed up on their website just to explore the platform and started a free trial of the Albatross Membership. I entered my card details only for that purpose — not to authorize any payment or subscription.

A short time later, I deleted my card information from the site, thinking this would prevent any charges. However, after the trial period ended, money was withdrawn from my account without my knowledge, consent, or even a message from my bank.

When I contacted InterNations, they refused to issue a refund, claiming that the membership renews automatically after the trial. I find this policy misleading and unfair, especially since I had already removed my payment details.

It is unacceptable that a company can process a payment after the card information was deleted. This raises serious concerns about data privacy and payment authorization. I have since blocked my card to prevent further charges.

Prompt response, kindness

I signed up for a paid membership trial as most things are inaccessible without one, and tried to attend an event.

As the events are generally community based, it really depends on the city and who is organising them. I did not find the platform useful as there were few events.

Cancelling the membership was then difficult and I ended up paying for the full year at 97€. It seems that it is impossible to get any sort of refund from this company.

It appears that the a good amount of membership comes from people who unintentionally signed up.

Although not a scam, definitely predatory business practices and not a very useful community in general.

I applied to join and was rejected for nonreas

Not only are the content and services of this organization mediocre, but WORSE, is their money-hungry membership policy. I signed up for a Free Trial of their "Albatross" membership and informed them long before the renewal date of my desire to terminate my membership. Still, they CHARGED ME!
After I complained online, they said I only "enquired" about canceling my membership and didn't follow their instructions about HOW to cancel. Bullshit!
Since they WOULD NOT REFUND MY MONEY, THIS IS MY ONLY RECOURSE!!!!

Internations GmbH Blocked/Banned me the third time. already because they would like me to avoid to share my ideas how to improve their community webservice or they would like to keep their human ressources on a dogchain, instead of answering to customer recommendations in a human manner. They use human resources without paying them to generate revenue for the bosses. Community Support, Consuls, Ambassadors, No one get's paid from the Albatross members payments, and the Albatross members if they try to be NORMAL and Politically Correct are kicked out of Internations.org and the money is not refunded. I have two occasions and Internations.org is approximately 200 USD/EUR richer for being able to consume more human resources by marketing. Actually, the .org subdomain is misleading, it is a PROFIT oriented GmbH and not a gGmbH. They have more than 1 Million human ressources who fell in their trap already. I wish and I will pay with all the non yet paying customers of Internations GmbH that someone like BakerMc Kenzie or PwC to makes a real professional audit for Internations, so Internations will get improved and stops that block behaviour just because they prefer to consume human ressources instead of watching their blockchain wallets.

I only just created an account and was immediately flooded with marketing emails, including numerous “DM messages” that were actually automated engagement messages rather than real human interactions. These inbox messages were trying to upsell me to a paid subscription before I had even had a chance to even use the service.

The website itself looks primitive and dated — more like something built by an insurance company in the early 2000s than a modern community platform.

After this experience, I checked Trustpilot and found a striking pattern: a cluster of 5-star reviews praising the “amazing support,” and a much larger group of 1-star reviews describing predatory, unauthorised yearly subscriptions and serious difficulties cancelling, obtaining refunds, or reaching support. That pattern makes the 5-star reviews look suspiciously like astroturfing intended to offset legitimate complaints.

When I tried to delete my account, the site repeatedly threw up error messages saying I was being “rate limited,” whatever that means. I did eventually manage to delete my account — but I’m relieved to have escaped before losing money. Phew. Dodged a bullet there.

They don’t even deserve a star!
I’m extremely disappointed with InterNations and their unethical handling of inactive users. I accidentally subscribed for a one-month trial, thinking it was a gift, and immediately reached out for help — yet they refused to refund me, despite multiple requests and clear proof that I never used the service.

It’s shocking that a platform that promotes itself as a global community takes advantage of accidental renewals and inactive members just to collect subscription fees. They rely on users overlooking small print and offer no flexibility or understanding when contacted — even though many other reputable companies issue refunds for such honest mistakes.

This experience made me realize that InterNations is more interested in exploiting technical oversights than building genuine connections or trust. I strongly urge others to think twice before entering their payment details — once they charge you, there’s no way back, even if you never used their services. What seemed like a friendly global community turned out to be a disappointing scam-like experience.

I've applied to this group several times over a number of years. I'm rejected every time. Any reputable organization would give people the *actual* reason they are rejected but not this group! They talk about reviewing the "application". What application? It's a couple of questions asking where you're from, what languages you speak, where you live and how old you are. Given that I've lived in different places (at home and abroad) when I've applied, it can't be because of my location. The only conclusion I can come to is ageism. They must be looking for really young people and we are older. Whenever organizations won't give you a concrete reason for declining your "application", it's because of some kind of discrimination. Seems I dodged a bullet here.

I don't have much to say about the app, I didnt use it much, but my experience with the support team has been great. They're very understanding and accommodating. I'm sure the experience on this app would be 10/10 with a team like this!

As many have written already, I had a similar experience - engaged with their 1-month promo period, and then they informed me without any prior notice that they had charged me for the whole year extension. As there were insufficient funds on the credit card I provided, they've issued an invoice for me. I contacted the support to cancel the invoice (there is an EU law to provide a refund for unpersonalized services without any explanation -they even have this in their T&C) and terminate the services, but today I got refused with the explanation "14 days are calculated from the moment the trial begins".

Also, the invoice they issued had the due date the same as the day of issue. I have never seen that shame across the EU with the digital services!

For those who want to join me with the legal procedure, please show your interest by signing this form form dot jotform dotcom/252714845574364
Let's end this together!

Where do I start? They want way too much information when signing up. You immediately get spammed by men. There are very few good events. It is impossible to delete your account (to the point of the page actually not working and after trying a number of times getting the message I have been banned from trying any further... Banned? Banned from deleting my own account??). And there is literally no way of contacting them to sort this out.

"InterNations" : A Cheap Euphemism to Deny an Uncomfortable Reality.

The insistence of the relocation industry and platforms like InterNations on using the term "expat" is not a simple semantic distinction. It is a cheap and deliberate euphemism designed to hide an uncomfortable truth: that these individuals, no matter how much they travel with a powerful passport and a contract in dollars, are, in essence, migrants.

The difference does not lie in their condition, but in their privilege. While a Syrian fleeing war is a "refugee," a Honduran seeking work is an "illegal immigrant," an American or European professional moving by choice is an "expatriate." This linguistic hierarchy serves to perpetuate a system of classism and racism where human mobility is valued according to the nationality and bank account of the person moving.

But the reality is that, stripped of that administrative and economic privilege, they are as vulnerable as any other migrant. Their legal status depends entirely on a job that can be terminated. Their support network shrinks to other foreigners in their same bubble. Their understanding of the country they inhabit is superficial and filtered through the comfort of their enclave. The day their company decides to cut costs, they will face the same immigration bureaucracy, the same uncomfortable questions, and the same potential deportation as anyone else.

The "expat" fantasy is to believe that their mobility is a chosen lifestyle, and not a form of migration. It is a term that allows them to deny their own vulnerability and, more seriously, to distance themselves from the struggle and reality of the millions of non-privileged migrants with whom they share a city, but whom they will never see at their cocktail parties or in their exclusive Facebook groups.

Expat Insider is the newsletter of this fantasy. A ranking that celebrates the privilege of a few while completely ignoring the global migratory reality, which is, by definition, a phenomenon of inequality, exploitation, and, above all, a shared vulnerability that the term "expat" cowardly attempts to deny.

Well my experience was terrible as i had to help a friend as he was threatened with debt collectors for not renewing his membership

I noticed too that all the 5 star reviews have only left 1 review and most of the 1 star reviews have left many reviews. This suggests to me that their 5 star reviews are fake.

I responded to a guy and then realised he was a creep looking to connect for the wrong reasons. I told him I would block him and not respond to any of his messages. I didn't know how to block him and Federico responded to my request for help and told me how to do it. It seems that occasionally we get messages from creepy guys.