Things started out good, and got better - got a real person with no hold time and no boring music on hold. The rep who answered my call, Megan, was personable, knowledgeable, and extremely thorough. S... See more
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See what reviewers are saying
This was the best experience I had. The reps name was Jennifer and I'd give her a 6 out of 5. She answered every question I had about getting internet service and she explained prices very clearly in... See more
Your representative, Pamela, was incredible. She was knowledgeable, efficient, helpful and courteous. She understood the services Frontier had to offer and made upgrading service easy and effortless... See more
Switched from Xfinity to Frontier due the ever rising cost of Xfinity. I am on a fixed income and Frontier offered a deal comparable to what I have now with Xfinity at a much lower rate. Will wait u... See more
Awesome
Remarkable customer service cheaper and to the point. Down to earth and understanding of costumer needs.
4 March 2017
Unprompted review
Great experience. Very professional.
Switched from Xfinity to Frontier due the ever rising cost of Xfinity. I am on a fixed income and Frontier offered a deal comparable to what I have now with Xfinity at a much lower rate. Will wait until installation before I can really give a detailed review.
1 March 2017
Unprompted review
Great customer service
Terry was awesome and found exactly what I needed at a great price.
25 February 2017
Unprompted review
Love it!!
Their customer service is awesome and they were very helpful with finding the right package i needed
15 February 2017
Unprompted review
Happy
I had a great expience with the Coustumer Service Representative! He was very helpful and personable! My package sounds to good to be true but we will see!
13 February 2017
Unprompted review
So far so good
Ashley was an awesome sales rep., very informative and kind! I am awaiting my self install kit 🤞 It's easy and arrives on time. Kiddos are driven me crazy waiting on Internet service to be back on! We switched from ComCrap and "cut the cord" with them and we are saving HALF on our monthly cost! Team Frontier
10 February 2017
Unprompted review
Fast and easy
Great answered all questions very helpful and was quick
6 February 2017
Unprompted review
It was straightforward, fast and ap …
It was straightforward, fast and appreciated my service rep's information and honesty.
6 February 2017
Unprompted review
Great Customer Service
Beyond my belief, I have great customer service and super fast.
3 February 2017
Unprompted review
Friendly service and great deals and pricing!
Almost was friendly and gave great deals! The pricing is amazing! Hopefully the internet and phone will b just as good!
3 January 2017
Unprompted review
Amazing experience
Andrew was very helpful, and friendly, I dreaded calling due to usually on the phone for hours, but i ordered satellite tv, and internet and was off the phone and came out a lot cheaper than i ever imagined!!
3 January 2017
Unprompted review
Logan was a big help and pleasant t …
Logan was a big help and pleasant to talk to. I enjoyed the ordering process and he was very knowledgable. Thanks!
2 January 2017
Unprompted review
My installer was fast, friendly and …
My installer was fast, friendly and very knowledgeable about the installation! Thank you for the service at a reasonable price!
30 December 2016
Unprompted review
Great deals and service
I got an awesome package that was explained very well to me. This was my first time ordering from any company seeing as I'm in my first apartment. The installation guy came earlier than expected and was extremely nice. He explained what he was doing and was fast and efficient. My first bill had an error on it but I called and it was immediately fixed and the rerepresentative was more than happy to explain what the different charges on my bill meant. Overalk a great experience thus far.
27 December 2016
Unprompted review
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