Internet Erasure Ltd Reviews 315

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, making the entire process smooth and reassuring. Many highlight the exceptional service, noting the team's persistence and dedication in achieving positive outcomes, often exceeding expectations. People frequently mention the company's efficiency, quick communication, and ability to deliver results that significantly improve their lives. While the majority of people had a positive experience, some reviewers expressed ambiguous feelings regarding the website and initial contact. Some found the website clear and informative, while others felt it was better to contact the company directly to discuss individual circumstances.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the company for its outstanding... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers found the website to be really clear,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the team for being... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers reached out to the company, often out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just dont give up! Negative and false allegations were impacting my life badly. I tried appealing to Google on my own, but no success - in fact, doing so made my case more difficult for... See more

Rated 5 out of 5 stars

If you need their service then you have problem. If you want that problem addressed then they are fantastic. We all make mistakes. Philip and his team don’t judge at all. They are very responsive... See more

Rated 5 out of 5 stars

I never leave a review but had to on this occasion. Service was faultless. Very quick email responses and phone calls. They did what i thought was impossible despite using other companies for a fe... See more

Rated 5 out of 5 stars

After a mistake that I raised my hand to immediately I was dismissed from the force, after 15 years service - it made local front page news and online. Who knew potential employers and partners now go... See more

Company replied


Company details

  1. #14 of 151 best companies in Legal Services
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  5. #1 of 1 best companies in Public relations firm
  6. #2 of 5 best companies in SEO Service

About Internet Erasure Ltd

Written by the company

Right to be Forgotten Service by Internet Erasure

Your search results are your personal data. We help you reclaim your privacy.

At Internet Erasure Ltd, we specialise in removing harmful or outdated content from Google and other search engines under the Right to Erasure (also known as the Right to be Forgotten). Our mission is to protect your privacy, your reputation, and your peace of mind.

We are a UK-based firm helping private individuals remove:
  • Historic news reports
  • Old criminal conviction references
  • Damaging online articles and images
  • Misleading or disproportionate personal data

Our experienced team uses GDPR, UK data protection law, defamation, copyright, ECHR principles and other legal grounds to achieve either deletion from source or complete delisting from search engines, restoring privacy and giving clients a chance to move forward without the weight of the past.

DRESS for ONLINE SUCCESS with the Right to be Forgotten

We are proud to have helped over 1,200 clients remove more than 70,000 articles, links and images from Google, Bing, Yahoo and DuckDuckGo, protecting families and restoring futures.

How we do it: Our proven process, described in detail on our process page, includes our ongoing “sweep and submit” strategy. This carefully tracks down every variant of harmful URLs and ensures search engines are thoroughly cleared. We handle all legal submissions, formal appeals, and direct requests on your behalf, providing expert support and keeping you fully updated at every step. This gives you confidence that your privacy and reputation are in the best possible hands.

Where we’ve succeeded: We have removed content from hundreds of platforms, including major newspapers, local media, blogs, registers, forums, and cleared damaging autocomplete suggestions and knowledge panels that unfairly attach to someone’s name.

Every case is unique. We take the time to assess each on its own facts to build the strongest possible argument for your privacy rights.



Free consultation: We offer a free, confidential assessment so you can explore your options without pressure or obligation. Many of our clients call this process a life-changing fresh start.

Right to be Forgotten Webchat, free consultation with Internet Erasure Ltd

Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

What these people do is honestly…

What these people do is honestly absolutely amazing, after making a mistake using bad wording in an email I ended up in a newspaper and it destroyed my life, I though for the rest of my life I would always be looking over my shoulder and worried about starting new Jobs and meeting new people knowing all they had to do was Google my name and see the article. Now it has been taken done and the difference this has made to my life and my mental health is tremendous, I will never be able to thank this company enough and if anyone is thinking of using them do not hesitate as I was so scared after them seeing the article I would be judged and ignored but they did everything they could to help and were so understanding after hearing the circumstances, amazing people!

22 July 2024
Unprompted review
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Reply from Internet Erasure Ltd

Thank you for your kind review which is really appreciated, we are so happy that you are pleased with how we have managed your case

Rated 5 out of 5 stars

Internet Erasure were fantastic

Internet Erasure were fantastic! I had quite complicated case as there was business involved and they still managed to solve it and delete all information about me on search engines. I really appreciate their help as this was hunting me for many years and affected my life. I wouldn’t be able to achieve this without their help! Thank you so much!

1 February 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your brilliant review, we really appreciate it.

We are delighted to have been able to help you and make a difference.

Wishing you every happiness and success in future.

Kind regards,

Barry and the team

Rated 5 out of 5 stars

5 stars

5 stars - Excellent

This company is amazing. They have truly changed my life.
I won’t go into too much detail about what I had removed as it was a high profile case that was published all over the world on social media & in national newspapers.
My whole life was published and I did not have control over it.
After emailing national newspapers pleading with them to remove my photos & personal information, they declined.
I also contacted company’s who claimed they could remove everything but at an eye watering unaffordable price. Other company’s also demanded money that also put me off.
After 10 years of heartache I finally gave up and thought my life is ruined.
Until I googled internet removal company’s and this was the first company that came up.
I read their website and wasted no time & contacted them.
All of their staff are very friendly & put me at ease straight away.
It was also very reassuring that they are a uk based company.
After discussing my concerns, I had no doubt in my mind that this company would be amazing.
They got straight on the job.
After 10 years of having thousands of internet searches about me spread across the world within 8 months my name was cleared & my life is finally back.
They kept me informed & up to date every step of the way. I would highly recommend this company 100% to anyone.
Thank you Internet Erasure you are the best!

1 July 2024
Unprompted review
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Reply from Internet Erasure Ltd


Wow, what a fantastic review!

We're over the moon to hear that you've had such a positive experience with our services at Internet Erasure Ltd. Helping you remove unwanted media from search engine results and uphold your right to be forgotten was our pleasure.

Your kind words and five-star rating mean the world to us and reaffirm our commitment to providing the best service possible. So, a massive thank you from the whole team.

If anyone else out there is struggling with similar issues, please remember we're just a call or an email away. We're ready and waiting to help you clear your online footprint too.

Best wishes,

Caroline

Rated 5 out of 5 stars

Thank you to INTERNET ERASURE LTD

Thank you to INTERNET ERASURE LTD, you changed my life. Thank you very much JOY.
Kind regards
V. K.

10 July 2024
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Reply from Internet Erasure Ltd

Thank you for your kind review.

We are so happy to have achieved clean search results for you and wish you the very best for the future.

Kind regards for all the team here at Internet Erasure Ltd

Rated 5 out of 5 stars

Unbelievable result

I’d lost all hope of getting some articles removed which were quite frankly ruining my quality of life and leaving me paranoid at every turn. The articles in question were ruining everything from job prospects to personal relationships and the sensationalised nature of them was adding to my issues, in my opinion unfairly.

I reached to IE at a loose end and quite frankly had given up hope on getting the articles removed, but they worked diligently on a difficult case and removed everything they said they would. I couldn’t quite believe it but the result is honestly life changing and allows me to move on years later. Absolutely delighted with the outcome, they have given me a fresh start completely and I couldn’t thank them more.

On a final note the service is also great, from start to finish I was aware at every step what was going on, the difficulties and what I faced. IE delivered on all their promises though and it really is worth every penny.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

I was in a really bad place when I…

I was in a really bad place when I reached out to Internet erasure, and I had really lost hope on ever being able to move on from my past. I was terrified someone was going to Google my name and judge me, I really did not think it was ever going to end. From the beginning the communication was fantastic and I never felt anything but supported and reassured it would be ok in the end. And it finally is, I can now live life without fear and finally feel free from my past. If you are doubting what internet erasure are able to do, don’t they are professional, caring and determined. It was the best thing I ever did.

1 July 2024
Unprompted review
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Reply from Internet Erasure Ltd

Thank you for your most welcome review.

We are proud and happy to have made such a difference.

Here's to a future filled with brightness and exciting opportunities for you.

Kindest regards,

Phil

Rated 5 out of 5 stars

Very quick in providing advice I…

Very quick in providing advice I wouldn’t have otherwise found - thank you so much.

30 June 2024
Unprompted review
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Reply from Internet Erasure Ltd

Thank you for your 5* review, it means a lot to us to know we made a big difference

Rated 5 out of 5 stars

Unbelievable Experience and Results

I found Internet Erasure through Instagram and engaged with IE immediatly. From start to finish they have been fantastic, they overachieved on my expectations and delivered results I didn't think were possible.

Thank you to the team at Internet Erasure, I would highly recommend.

25 June 2024
Unprompted review
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Reply from Internet Erasure Ltd

We really appreciate your kind review thank you.

We are delighted to have been able to help you with these matters and send very best wishes for the future.

Kind regards,

Joy

Rated 5 out of 5 stars

Life Changing Service

I would recommend Internet Erasure Ltd to anyone. They were professional, supportive and informed me of the progress of my case each step of the way. I am so grateful for them removing sites containing mis- information about me and I feel as though a weight has been lifted from my shoulders. This has truly changed my life and now feel stress free and able to move on positively. I did not think what they could achieve possible in such a short timescale. I could not recommend this company highly enough.

18 June 2024
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Reply from Internet Erasure Ltd

Thank you for your review, these mean so much to us and make all our work worthwhile.

Hoping for nothing but success and happiness for you in all your future endeavours

kind regards

Casey

Rated 5 out of 5 stars

I was very happy with the fast response…

I was very happy with the fast response times whenever I texted (thank you Joy) and Internet Erasure have indeed been able to remove unwanted search results from top search engines which is a great achievement.

Although of course I trust I will never need to use them again, I am very pleased I stumbled across IE on the net and have no hesitation in recommending anyone worried about unwanted search results to get in touch with them.

(I just wish I had known about the Right to be Forgotten laws sooner, rather than 5 years down the line after my relative’s conviction was spent. It’s a pity solicitors don’t routinely let clients know about this right. This could have saved my relative a good deal of anguish— still better late than never.)

I found IE to be both professional and friendly. My sincere thanks to them for the important work they do, as my relative now has greater opportunity to climb out of depression and rebuild. 🙏

14 June 2024
Unprompted review
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Reply from Internet Erasure Ltd

Thank you for your kind words reviewing our Right to be Forgotten service.

We appreciate you taking the time to share your experience and are so grateful for the recommendations.

Best wishes for your new chapter

Rated 5 out of 5 stars

Do not go anywhere else! 10/10! Life changing result!

Do not go anywhere else! These guys really do exactly what they commit to before they take your money and for what we got it was worth every penny! Our case was quite complicated, so it naturally took longer to get the result we were looking for. Internet Erasure stuck with it and didn't give up on us and now the damaging content that was online has all been removed. This is a life-changing result for us and we are so grateful for what these guys have done. There may be other companies professing to offer the same, but I honestly wouldn't risk it as you can trust these guys won't give up on you and will see your case through to the end. Thank you!

9 June 2024
Unprompted review
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Reply from Internet Erasure Ltd


Wow, what a fantastic review!

We're over the moon to hear that you've had such a positive experience with our services at Internet Erasure Ltd. Helping you remove unwanted media from search engine results and uphold your right to be forgotten was our pleasure.

Your kind words and five-star rating mean the world to us and reaffirm our commitment to providing the best service possible. So, a massive thank you from the whole team.

If anyone else out there is struggling with similar issues, please remember we're just a call or an email away. We're ready and waiting to help you clear your online footprint too.

Best wishes,

Caroline

Rated 5 out of 5 stars

Joy was extremely helpful

Joy was extremely helpful, honest and knowledgeable. Although she wasn't able to help at this time, I feel that she will be able to assist in the future. Thank you.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Very good and reliable service

Very good and reliable service, they solved my problem very quick.

Thank you Joy.

28 May 2024
Unprompted review
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Reply from Internet Erasure Ltd

Thank you for your 5* review, it means a lot to us to know we made a big difference

Rated 5 out of 5 stars
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your 5* review.

We are so happy to have been able to achieve this wonderful outcome for you.

I love how you have used Ronseal as an example, "DOES EXACTLY WHAT IT SAYS ON THE TIN".

In our contract, we promise to "keep working until full removal of all the adverse media is achieved", and its true we do exactly this.

Sending best wishes for the future,

Kind regards,

Joy and team

Rated 5 out of 5 stars

Not all Super Hero's wear capes!

Having spent twenty years forging a successful policing career, unforeseen personal circumstances saw me tender my resignation leaving the service. This related to a close family member being the subject of domestic violence offences, committed by another family member. In an attempt to safeguard this person, I carried out actions that I believed were proportionate, honest and necessary, in-line with the values that had be instilled in me during my career.

Owing to a third-party complaint, nearly nine months after my resignation a public disciplinary hearing was heard against me. I was not required to attend, was not legally represented and my police federation representative offered me no protection. The outcome was my dismissal from the service.

These matters were sensationalised and inaccurately reported by the local media, creating a number of Internet Articles.

Five years after this event I applied and was successful for employment in a senior role with a leading manufacturing company. Having passed all vetting and DBS (disclosure and barring service checks), I submitted my resignation with my then employer. Someone within the business as a result of connecting with me via LinkedIn, then completed an Internet Search that disclosed the previous articles and the job offer was rescinded. This was in fact the second time in 5 years that a role had been withdrawn owing to the presence of Internet content.

Out of sheer desperation and feeling I had nowhere else to turn I contacted Internet Erasure.

During the “Scoping Call”, Phil was caring, understanding as to my circumstances and explained the process that would follow.

Over the last 12 months the team of Phil, Wendy, Hope, Casey and Joy have made good their initial promise and removed all of the damaging content from the Internet. During this period, they have remained highly focussed, and committed to the task in-hand.

Understanding how the presence of said articles caused me anxiety and impacted on my mental and physical wellbeing.

My only regret is that I had not discovered these guys sooner. No matter how embarrassing your problem is, pick up the phone for a professional, non-judgemental call and see if they can help you?

I now feel that I can focus on the future as opposed to worrying about the past, which would not have been possible without the outstanding work of Internet Erasure.

Thank you all so much.

17 May 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd


Wow, what a fantastic review!

We're over the moon to hear that you've had such a positive experience with our services at Internet Erasure Ltd. Helping you remove unwanted media from search engine results and uphold your right to be forgotten was our pleasure.

Your kind words and five-star rating mean the world to us and reaffirm our commitment to providing the best service possible. So, a massive thank you from the whole team.

If anyone else out there is struggling with similar issues, please remember we're just a call or an email away. We're ready and waiting to help you clear your online footprint too.

Best wishes,

Caroline

Rated 5 out of 5 stars

Thorough, professional, timely and honest

It's refreshing to work with a company who are thorough in their research, professional and timely in their communications, and will advise you honestly before they take a single cent. I highly recommend the team at Internet Erasure Ltd.

24 May 2024
Unprompted review
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Reply from Internet Erasure Ltd

Thank you, we really appreciate your kind review!

Rated 3 out of 5 stars

Grateful.

I’m really grateful for helping me to get the article taken down. It’s a weight off my shoulders. I was just a little uneasy that it took me a year to pay it off for what was, it seemed, simply sending an email.

1 September 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your review,

We are all delighted that this is such a weight off your shoulders.

I hope you don’t mind me replying to your two points for clarity for other readers:

1) You instructed Internet Erasure Ltd to remove damaging online content consisting of a number of URL’s pointing to two news articles, which had been shown in Google for 5 years prior to our instruction.

Successfully claiming the Right to be Forgotten can, in some cases be simple, but considering that Google reject more than 50% of applications (ref: Google transparency report), and Microsoft even more, it is clear that you made the right choice by paying experienced professionals to make these important representations on your behalf (our success rate is currently in the region of 94%) and to continue advocating for you until, at this time, Google, Bing, Yahoo, DuckDuckGo and MSN are all clear of the adverse media.

In addition to this, we also provide 12 further months of ‘sweep and submit’, our manual monitoring programme which ensures that your search results stay clear of links to this content, as the search engines adjust over time.

2) I understand that you paid our fee (which is currently the lowest that we know of in this sector) over 7 months. This opportunity helps clients to afford our service, without credit checks or interest, when they otherwise may have had to suffer the content being online for even longer.

Thank you again for trusting us with your online reputation, and for your review.

May I take this opportunity to wish you every happiness and success with your fresh start.

Best wishes,

Joy

Rated 5 out of 5 stars

Spread and efficient Excellent service

Speedy and efficient Excellent service

27 May 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your review, we really appreciated it.

We are very pleased to have been able to help lighten the load a little bit with this awful situation.

Sending best wishes for the future

Rated 5 out of 5 stars

I asked Internet Erasure Ltd for advice…

I asked Internet Erasure Ltd for advice and help regarding unfair , misleading internet content.
I received very clear useful guidance from Joy that saved me a lot of unnecessary fees and time. She was extremely honest , knowledgeable and helpful.

26 May 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind review, best wishes for the future

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