The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect.... See more
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Review summary
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The delivery was on time but the packaging was damaged. Also the box of chocolates was completely destroyed and one of the chocolate was missing. The flowers were beautiful. Overall experience was... See more
The most important thing was that the flowers were delivered on time after a straightforward ordering process. The flowers were expensive by UK standards but I have no experience of the cost of living... See more
I ordered Sweet Life birthday cake a while ago to be sent for relative in different country. It was Easy online order with secure payment, fast delivery, finding location, quality and taste of the cak... See more
Company details
Written by the company
Let http://www.Internetflorist.biz take care of your floral arrangements by occasion; including Birthday bouquets, Mother's Day flowers, Valentine's Day flowers, Newborn Baby and much more. We offer a large selection of flowers, plants, floral arrangements, and baskets at very competitive prices that will not be matched anywhere. Order online and have your flower delivery taken care of. The team at Internet Florist is committed to providing you the highest quality flowers, plants and gifts available at the fairest price possible. Every customer is very important to us and we strive to give our utmost professional attention to every single order. Our entire staff is dedicated to delivering the highest level of customer service.
Contact info
4.1
Great
14k reviews
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This company invites their customers to review, whether positive or negative
Replied to 1% of negative reviews
Typically replies within 1 week
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As mentioned arrive…
Because your company make everithing very well, in time required, and with beautifull flowers. Also to arrive to the place of the adress perfectly.
Many thanks
27 May 2026
Delivery to my door
The experience was good because the baskets were brought right to my door.
29 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Vanessa,
Thank you for taking the time to share your feedback.
We are pleased to hear that you had a good experience and that the gift basket was delivered directly to your door as expected. Providing a convenient and reliable delivery service is very important to us, and we're glad we could meet your expectations.
Thank you for choosing InternetFlorist.biz. We look forward to serving you again in the future.
Kind regards,
Customer Service Team
InternetFlorist.biz
Terrible service shoddy bunch of flowers for £60
Terrible service. I paid £60 for a 3 peonies 2 roses and some green filler. It looked nothing like the bouquet I clicked on the website. Absolute rip off! It’s outrageous what you’re providing for such an exorbitant price. You should be ashamed
3 June 2026
Unprompted review
Unfortunately
Unfortunately, my experience was not very pleasant. The delivery was late. I chose your service because I was offered delivery on May 17th; otherwise, I wouldn't have chosen you. But you couldn't deliver on that date, leaving me with a very difficult choice: either cancel the order entirely or accept a delivery rescheduling. I was forced to accept the rescheduling. But that's not all the problems your service created. You also delivered a bouquet with fewer flowers than I ordered and paid for!
26 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Edina Jakupovic,
Thank you for sharing your feedback, and please accept our sincere apologies that the bouquet delivered appeared smaller than expected.
We completely understand your disappointment, especially when the delivered arrangement does not fully match the impression from the product image. Our team has already reached out to the local florist to review your order in detail.
We have also requested additional information and, if possible, photos of the delivered bouquet so we can properly investigate what happened and ensure a fair resolution.
We truly value your feedback, as it helps us improve both our service and our partner network. We hope to have the opportunity to resolve this for you and restore your trust in our service.
Best regards,
Customer Service Team
InternetFlorist.biz.
I recommend everyone to a great…
I recommend everyone to a great organization, beautiful flowers, professionalism
3 June 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Mariusz/Damian,
Thank you very much for your kind recommendation and for taking the time to share your experience.
We are delighted to hear that you were pleased with the flowers, our professionalism, and the overall service. Positive feedback like yours means a great deal to our team and motivates us to continue delivering excellent service to our customers worldwide.
We truly appreciate your trust and look forward to serving you again in the future.
Kind regards,
Customer Service Team
InternetFlorist.biz
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Ms. Silvia,
Thank you for your wonderful review!
We are delighted to hear that the flowers were delivered on time and that you were pleased with the service. Your kind feedback means a lot to us and to our local florist partner who prepared and delivered your order.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Customer Service Team
InternetFlorist.biz
Thank you
Thank you. The quality of flowers, smooth communication and the actual delivery with a smile (the delivery person greeted amicably), all in all great service.
25 May 2026
Thankyou our friend in Germany was very…
Thankyou our friend in Germany was very happy and received her gift with no delays.
30 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Amelia,
Thank you for your wonderful feedback!
We are delighted to hear that your friend in Germany received her gift on time and was very happy with it. Knowing that we helped make a special occasion memorable means a lot to us.
We truly appreciate your trust in our service and look forward to assisting you again in the future.
Kind regards,
Customer Service Team
InternetFlorist.biz
Paid for flowers and confirmation received that flowers had been delivered, have since been informed from receipient that no flowers have been delivered.
I had a very traumatic experience with internet florist.biz
On Sunday 17/5/26 I ordered flowers for my elderly mother to cheer her up, and wish her a speedy recovery,
I received a confirmation saying that flowers have been delivered as agreed upon, Monday 18/5/26 and thought nothing more of it, until a family member were asking me where are the flowers ?
When I complained, Internetflorist replied that 2 attempts had been made on the 20/5 and 21/5 to deliver, but no one to receive.
And at the same time Internetflorist told me, that I should have notified them within 48 hours of no delivery, how could I know when they already had confirmed delivery of said flowers 18/5/26.
Let me just clarify I gave a very thorough address to the nursing home my mother resides at, and there is absolutely no way , that flowers could not be delivered to staff and then given to my mother.
What I am desperately pleading to you all here is, if you want to send flowers to loved ones, please stay from away from Internetflorist.biz it is heartbreaking to be told that the flowers you thought had arrived and later being told otherwise.
17 May 2026
Unprompted review
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Helle Leung,
We are sincerely sorry to learn about your experience and understand how disappointing and upsetting this situation must have been, especially as the flowers were intended to bring comfort to your mother during her recovery.
We acknowledge that the delivery communication you received caused understandable confusion. Receiving a delivery confirmation and later learning that the flowers had not reached the recipient is understandably frustrating, and we regret the distress this caused.
After reviewing the matter, we have processed a full refund for your order. While our local delivery partner reported difficulties completing the delivery, we recognize that the overall experience did not meet the standard of service we aim to provide.
Please accept our sincere apologies for the inconvenience and disappointment caused. We appreciate your feedback, as it helps us improve our processes and communication with both customers and delivery partners.
Kind regards,
Customer Service Team
InternetFlorist.biz
Horrible customer service
Horrible customer service, order not delivered at all, customer service not responding nor via site, whatsapp, email or messenger. I also requested a refund yet they did not provide any answers, when they replied it was just playing for time with unclear bs.
I filled in a legal complaint at my bank, lets see how the scammers will react to that.
29 May 2026
Unprompted review
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Mr. Michal Bitter,
We are very sorry to read about your experience and sincerely apologize for the frustration and disappointment this situation has caused.
We understand how upsetting it must be when an order is not delivered as expected and when you feel that your concerns have not been addressed promptly. This is certainly not the level of service we aim to provide.
Please be assured that we are currently investigating Order #403393 with the local florist partner and our operations team to determine exactly what happened. We are also reviewing all communication related to your case, including your refund request and previous contacts with our support channels.
We appreciate your patience while this investigation is ongoing. As soon as we receive the necessary information, we will contact you directly with a clear update and the appropriate resolution.
Once again, we sincerely apologize for the inconvenience and frustration caused. We take your feedback seriously and are committed to resolving this matter as quickly as possible.
Kind regards,
Customer Service Team
InternetFlorist.biz.
Fantastic Customer Service!!
The customer Service, professionalism and attention to detail was beyond belief!!
I would highly recommend them to anyone that wants to send flowers into Russia!!
I give this company five stars!!
***** here
29 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Mr. Wayne McDonald,
Thank you so much for your wonderful review!
We are delighted to hear that you were pleased with our customer service, professionalism, and attention to detail. Providing a reliable and caring experience for our customers is always our goal, and it means a great deal to know that we met your expectations.
Thank you as well for your recommendation. We truly appreciate your trust in us for sending flowers to Russia, and we are honored by your five-star rating.
We look forward to assisting you again whenever you need to make someone's day special.
Warm regards,
Customer Service Team
InternetFlorist.biz.
Easy to order online
Easy to order online, good prices, lots of info and value for money. The order was delivered on time, and greatly appreciated by the recipient.
22 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Mr. Roy Clare,
Thank you for taking the time to share your experience with us.
We are delighted to hear that you found our website easy to use and that you were pleased with our prices, product information, and overall value. It is especially rewarding to know that your order was delivered on time and was greatly appreciated by the recipient.
Your kind feedback means a lot to our team, and we truly appreciate your trust in our service. We look forward to helping you send more smiles in the future.
Warm regards,
Customer Service Team
InternetFlorist.biz.
Extremely happy with this service.
Extremely happy with this service..
very straightforward ordering. delivered on time .
Most importantly.. the flowers and plant basket were beautiful.. 😍
21 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Thank you for your lovely feedback, Lesley 🌸
We’re really pleased to hear that everything went smoothly with your order, from the easy ordering process to the on-time delivery. Most importantly, it’s great to know that the flowers and plant basket were beautiful and well received.
We truly appreciate your support and hope to have the pleasure of serving you again in the future.
Morocco flowers
The flowers were delivered a little bit different than shown on the webpage. The flowers were wrapped in a red paper, which made them look a little cheap. But other than that the service was perfect. The flowers were delivered on time and the communication with the receiver was established properly.. My note to the receiver was also delivered on a small post-it paper together with the flowers. I would use your service in the future. Thank you.
21 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Mr. Murat Dicleli,
Thank you very much for taking the time to share your feedback and for your kind words regarding the punctual delivery, communication, and the handling of your message to the recipient. We are pleased to hear that overall you were satisfied with our service and would consider using us again.
At the same time, we are sorry to hear that the presentation of the flowers, particularly the red wrapping, did not fully meet your expectations and gave a different impression than shown on our website. We understand how important the visual presentation is, and we will share your comments with our local florist partner to ensure closer alignment with our product images and presentation standards.
We truly appreciate your constructive feedback, as it helps us continuously improve both our service and product quality.
We look forward to serving you again in the future.
Best regards,
Customer Service Team
InternetFlorist.biz.
The flowers were very nice but came too…
The flowers were very nice but came too early. They were supposed to come 3 days later.
28 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Maria Rogic,
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience caused by the early delivery of your order.
We are very sorry to hear that the flowers arrived earlier than the scheduled date, especially as this can affect the intended surprise and experience. We completely understand your concern, and we appreciate you highlighting this issue.
We are currently investigating this matter with our local florist partner to understand exactly what happened and why the delivery date was not followed as instructed. This will help us ensure it does not happen again in the future.
We are, however, glad to know that you were happy with the flowers themselves, and we truly appreciate your understanding.
Thank you again for your feedback, and please accept our apologies for any disappointment caused.
Kind regards,
Customer Service Team
InternetFlorist.biz
Great service at good prices
They have a decent selection of items at great prices depending on the area needed of service.
26 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Christopher,
Thank you very much for taking the time to share your feedback on your recent order #401688.
We are delighted to hear that you were satisfied with our service and pricing, and that you found our selection suitable for your needs. Your kind words are greatly appreciated and will be shared with our team.
We look forward to assisting you again in the future.
Best regards,
Customer Service Team
InternetFlorist.biz.
Beautiful flowers delivered on time
Beautiful flowers delivered on time. The recipient said they were "the most beautiful flowers she's ever received."
28 May 2026
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Michal,
Thank you very much for sharing your feedback on your recent order #402066.
We are truly delighted to hear that the flowers were delivered on time and that the recipient was so pleased with them. Knowing that they were described as “the most beautiful flowers she’s ever received” means a lot to our team.
We sincerely appreciate your kind words and your trust in our service. We look forward to assisting you again in the future.
Best regards,
Customer Service Team
InternetFlorist.biz.
I ordered a bouquet of flowers for €45…
I ordered a bouquet of flowers for €45 to France for the 26th of May, this was supposed to a present for my aunt’s 75th birthday. We were told they do deliver there and there would not be any problems. The evening of the 26th I received a mail saying it was delivered, but a whole day later my aunt has yet to receive it. My aunt asked around the neighborhood, nobody in the area had the flowers delivered to them either. After this I have sent four mails and called to 020 7132707 but never got into contact with anyone. This company is not reliable and I discourage anyone from buying from them.
27 May 2026
Unprompted review
Reply from InternetFlorist - Your Worldwide Online Florist
Dear Marie-Christine,
Thank you for your feedback, and we sincerely apologise for the concern and frustration caused regarding your Order #402663.
After investigating the matter with our local florist partner in France, we were informed that the florist was able to successfully contact the recipient by phone, and arrangements were made for the bouquet to be collected from the florist shop.
We understand this situation caused understandable disappointment, especially as the flowers were intended for your aunt’s 75th birthday. We also apologise for the confusion caused by the delivery notification and for the difficulty you experienced when trying to contact us.
Your feedback is important to us, and we are reviewing this case internally with our partner to help improve communication and delivery follow-up procedures going forward.
Kind regards,
Muhammad Kamran
Customer Service Team
InternetFlorist.biz
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