Internetse Reviews 13

This is the worst company i have ever seen. Please people avoid this company. They are unreliable and unprofessional. No support. They will never pickup or return call or email. I purchase domain from them more than 5 months ago till date i am still trying to get to then to provide credential to the domain. I always directed to switchboard. Please beware of this company..

The team at Internetse are very responsive, understand the brief and bring adapted and creative solutions rapidly.

Stay far, far, far away from these people. I rue the day I ever got involved with them; there is NO WAY the positive reviews are genuine. They target new companies, so please be careful. The costumer service (no, not a typo) managers are unprofessional & have wasted a shocking & unacceptable amount of my time with their utter BS. You've been warned if you have recently incorporated your company & receive any communication from these people, put the phone down or bin the letter they are not worth the time or the effort. After finally transferring my domain away from them, they are now chasing me for payment for said domain, even going as far as to threaten me with a collection agency. I'm beginning to think they are AI (artificial intelligence) as the lack of basic common sense from these "people" is apparent! They truly are appalling & I'm considering reporting them to trading standards, but then it's more of MY TIME wasted on their BS! JUST STAY AWAY!!!!!!!!!!

EDIT: I've just seen their reply lol which I very much doubt is from the same people I have been dealing with. If any of their "costumer" service agents were able to articulate themselves in the manner of this reply here I wouldn't have needed to come to trust pilot to complain!

"in order for us to run the company it is also important for us to get paid for the services that we provide" LOLLLLL you haven't provided a service that's the issue, you can't even explain yourselves most of the time & you've caused me nothing but problems and wasted my time. Simple cUstomer service protocol which you do not understand has not been followed & you've the nerve to come here and try to patronise me!

The phone number they have left is not based here in the UK so there's the issue right there. Sick of this b*ll*cks!

The web and mail hosting is reasonably priced. Services are recommended for savvy users. The SE Team is always happy to help, if you know, what you are doing.

This is a scam company, uses new company data to find leads and overcharge - stay far away and don't take their free trial.

Excellent customers service from the get go and impressed with their work.

Great and upto the mark customer service. Best to communicate your requirements and they will understand you in no time without any explanation.

Scam Company.

I registered a new company and took a trial period with them for my company website. Cancelled it after the trial and 3 months after, received an invoice that I will be charged £11.95. I never ordered any domain. Scammers.

I've been with them for two years and it has been a struggle to communicate with them via email. For the better part of a year I struggled to get a reply. I had to spam email them before someone replied to tell me that I should have emailed them sooner.

They are completely opaque about their policies. I am being charged for a restoration fee and was not reminded closer to the renewal date, in fact the last reminder was 2 months prior. I am new to web hosting and I expected more support, or at least a warning that the charge would be £41.

I wasn't happy with the fact that after I joined internetse I was given very little by way of information. I wasn't even aware who my registrar was and I was confused as to why everything has to be done by email.

On the flip side, when I finally got through, the customer support was friendly and helpful. I don't know if the customer support has improved over time, but I've received regular and prompt replies since.

Unfortunately, I cannot recommend the service, but your mileage may vary.

I was happily surprised when I received an email from Viktor Svensson
Customer manager telling me I had paid my invoice twice by error and was automatically refunded without me even realizing i had overpaid. It is refreshing to know there are still some honorable companies out there that look after their customers instead of robbing them blind if they do not pay attention. So great job and I will definitely recommend your company any chance i get

I can say with all confidence and honesty that the help I received from this organization is beyond belief. The unevaporated professionalism and impregnable patience of the individual, i.e., Shaimaa Elbana and her co-workers are treasurable. And on that note, I would like to say a "very big thank you" for their cooperation, amalgamated with their innate understanding and enthusiasm towards my dream. Without their help, I don't think it would have been possible for me to get started with pursuing my goals.

Thank you Shaimaa and all those involved in my project.

Regards,

Andrew.

InternetSE have been nothing but joyous to work with on the website an email system of Undrell Films; they not only understood our brand and needs, but were accessible and available to our needs throughout the site build and setup.

Internetse are a very efficient Company for domain names and websites.
Throughout the whole process of obtaining available domain names, working on the website, they have been fast, reliable and very co-operative on all aspects. They listen which is important to small businesses like myself.
Would definately recommend them to anyone who asks.