internetspecs.co.uk Reviews 889

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... See more

Rated 5 out of 5 stars

The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... See more

Company replied

Rated 5 out of 5 stars

Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... See more

Company replied

Rated 5 out of 5 stars

Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... See more

Company replied

Company details

  1. #7 of 44 best companies in Glasses store

About internetspecs.co.uk

Written by the company

We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat. As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens. We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry. Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose! We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.

Contact info

4.9

Excellent

TrustScore 5 out of 5

889 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

You can depend on Internetspecs

Fast turnaround and great value. The frames i sent were
misaligned and as well as fitting the new lenses they also straightened the frame for me. Very pleased with results and vision is spot on.

14 March 2025
internetspecs.co.uk logo

Reply from internetspecs.co.uk

Hi John,

Thank you very much for your supportive review. It means a lot to us that you feel you can depend on us for your lenses.

Fond regards,

Internet Specs

Rated 4 out of 5 stars

Easy and reliable

Easy and reliable

14 March 2025
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Reply from internetspecs.co.uk

Hi,

Thank you very much for your review. We hope to be able to help you with your glasses again in the future.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Excellent service Thank you.

Excellent service from tbis company. This is the second time I’ve used them
Excellent range of frames and choice of lenses
They contacted me to let me know they had received my prescription which I mistakenly had to email separately.
Specs arrived in a week. Look good and do the job. For half the price of my local optician. (I suppose they do have a shop to pay for)
I highly recommend this company and Weil use them again if I need more specs.

2 March 2025
Unprompted review
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Reply from internetspecs.co.uk

Hi,

Thank you so much for your detailed review. We're pleased that you came back to us for your glasses and that you're happy with your specs. We look forward to hopefully helping you again in the future.

All the best,

Internet Specs

Rated 5 out of 5 stars

Brilliant service got my glasses in a…

Brilliant service got my glasses in a week and less than half price to what the opticians where going to charge for the same glasses.

21 February 2025
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Reply from internetspecs.co.uk

Hi Teresa,

Many thanks for your kind words. We're glad that you were impressed with our service and that you were able to save money by coming to us.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

Needed in a hurry

I needed them almost by return as my glasses had broken and I was going on holiday. The order must have been made up and despatched in minutes. Very impressed. Thank you so much

27 February 2025
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Reply from internetspecs.co.uk

Hi Richard,

Thank you for your supportive review. We're really pleased that you received the glasses in time for your holiday. I should add that we're not always this fast! We aim for 5 to 10 working days delivery time, but there are times when we can be quicker.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Great selection of frames and personalised service

There is a great selection of frames, including environmentally sustainable ones. The website provides clear, detailed information about all the options and I received a phone call to double check my requirements. I am already ordering another pair!

14 February 2025
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Reply from internetspecs.co.uk

Hi Ruth,

Thank you so much for your detailed review. We're really pleased that you find our website clear and that you're happy with our choice of frames. We've found over the last few years that brands are increasingly turning to eco-friendly materials for their frames and we're glad to be able to offer such glasses.

All the best,

Internet Specs

Rated 5 out of 5 stars

Trusted company

Excellent service from start to finish. Used this company before and always recommended to family and friends. The owner is very helpful and knowledgeable.

15 February 2025
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Reply from internetspecs.co.uk

Hi Tracy,

Thank you very much for your trust in us. We really appreciate your kind words and thank you so much for recommending us to your family and friends.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Very happy customer

Very happy customer. I have used Internetspecs several times over the past few years and am always very happy with their service. I have both ordered glasses and used their online reglaze service. They are quick to answer any questions you may have, and it is always nice to be able to speak directly to Mark on the phone if you need to. I highly recommend Internetspecs.

15 February 2025
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Reply from internetspecs.co.uk

Hi Bob,

Many thanks for your detailed review. We're really glad to have you as a customer. Whether for new glasses or a lens replacement, we look forward to hopefully helping you with your glasses again one day.

All the best,

Internet Specs

Rated 5 out of 5 stars

Many thanks.

Great choice, excellent service. Many thank once again. I'll be back.

8 February 2025
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Reply from internetspecs.co.uk

Hi George,

Thank you for your continued support. We look forward to being able to help you again in the future.

Warmest regards,

Internet Specs

Rated 5 out of 5 stars

Great customer service and fab glasses!

Great customer service - I received timely updates about my order via phone which is so rare nowadays, making this feel like a more personal shopping experience. Would definitely recommend!

3 February 2025
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Reply from internetspecs.co.uk

Hi Joanna,

Thank you very much for your supportive review. We're really glad that you found your shopping experience with us to be personal. We hope we can help you with your glasses again one day.

All the best,

Internet Specs

Rated 5 out of 5 stars

Great website for purchasing glasses

Great website and help when purchasing glasses.

Quality glasses and lenses.

3 February 2025
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Reply from internetspecs.co.uk

Hi Liam,

Many thanks for your enthusiastic review! It means a lot to us that you like our website and that you're happy with your frame and lenses.

Best regards,

Internet Specs

Rated 5 out of 5 stars

This has always been an easy process…

This has always been an easy process with good communication and customer service

31 January 2025
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Reply from internetspecs.co.uk

Hi Hazel,

Thank you immensely for your kind review. We're really pleased that you were happy with our customer service and that you found the process of ordering glasses from us easy. We hope to be able to help you with you glasses in the future.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

Great service

Super fast, personal and courteous service. Second time I've ordered and very pleased.

31 January 2025
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Reply from internetspecs.co.uk

Hi Annalisa,

Thank you so much for your support. We're glad that you came back to us for your glasses - we hope to be able to help you for a third time!

Kind regards,

Internet Specs

Rated 5 out of 5 stars

Reykjavik eyes Richard frame

Mark is great with amazing knowledge in eyewear. Always priorotises customers preferences and his recommendations are great. Prices are value for money for high end designer wear, would certainly recommend.

23 January 2025
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Reply from internetspecs.co.uk

Hi Junaid,

Many thanks for your supportive review. We're really pleased that you were happy with our customer service.

Warm regards,

Internet Specs

Rated 5 out of 5 stars

I was very weary ordering glasses for…

I was very weary ordering glasses for the first time online. Measurements are all correct, they fit perfectly and I wouldn't hesitate to use them again

28 December 2024
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Reply from internetspecs.co.uk

Hi Becky,

Thank you very much for your kind review. We're glad that your experience ordering glasses online for the first time was positive.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Excellent Service

I received my ordered glasses today. Very very happy with the quality of the glasses. This is my first time of ordering glasses online and I was quite impressed with their service and the quality of the frame. I was only worried about the length of time it took, more than 3 weeks. But hey, there was Christmas holidays and the new year breaks to deal with. I forgot to mention that my glasses feel like watching TV in high definition 4k compared to my old glasses. It's same prescription with my old glasses. It's beautiful.

9 January 2025
Unprompted review
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Reply from internetspecs.co.uk

Hi Peter,

Thank you very much for your detailed review. We're really glad that you're happy with your frame and lenses. Yes, the Christmas and New Year period can cause delays - thank you for your patience and understanding regarding the longer time taken.

All the best,

Internet Specs

Rated 5 out of 5 stars

Going the extra mile.

Great communications, felt like they really cared about the customer.

18 December 2024
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Reply from internetspecs.co.uk

Hi Mr Vodden,

Thank you so much for your supportive review. It means a lot to us.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Excellent item

Excellent item. Fast delivery,

22 November 2024
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Reply from internetspecs.co.uk

Hi,

Thank you for your review. We're glad that you're happy with your purchase.

Kind regards,

Internet Specs

Rated 5 out of 5 stars

Chose glasses frames I had already in a…

Chose glasses frames I had already in a different colour so I could be sure to get ones that suited and fitted. Prescription is -7.50 so I went for ultra thin lenses. The lenses are indeed ultra thin and look really good. The prescription is accurate, feels very good and sharp, I was still wearing my old prescription so there is a obvious improvement! The price was amazing compared to the opticians for frames and lenses.

14 November 2024
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Reply from internetspecs.co.uk

Hi Miss Ashworth,

Many thanks for your supportive review. We're really pleased that you're happy with the lenses and the price you paid.

Best regards,

Internet Specs

Rated 5 out of 5 stars

Excellent!

First time I've bought prescription specs online, but given the reviews here thought I'd take a punt. Arrived today and I'm over the moon - best vision I've had for some time. Distortion free lenses in Reykjavik Eyes frames - so light and easy to wear. Was updated during the production process and the specs arrived on time. Very impressed with the whole process and would definitely use again. Thank you 👍

23 November 2024
Unprompted review
internetspecs.co.uk logo

Reply from internetspecs.co.uk

Hi Ian,

Thank you so much for your supportive review - it means a great deal to us. We're really pleased that you're happy with your Reykjavik Eyes glasses.

All the best,

Internet Specs

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