Really straightforward user-friendly Internet site. Found the glasses I wanted and they were such good price point online compared with others I had seen online and in shops. Ordered int... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... See more
Company replied
Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... See more
Company replied
Within an hour of sending an email I received a whatsApp call from Mark to discuss my fitment concerns since I hadn't worn acetate frames nor seen Walter & Herbert frames before. My frames were ship... See more
Company replied
Company details
- #7 of 44 best companies in Glasses store
About internetspecs.co.uk
Written by the company
We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat.
As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens.
We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry.
Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose!
We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.
Contact info
The Barn, Ravenstone,, MK46 5AR, Buckinghamshire, United Kingdom
- 01908 965985
- info@internetspecs.co.uk
- internetspecs.co.uk
4.9
Excellent
889 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love my new glasses
I love my new glasses, very happy with their service. Will use again.
21 February 2024
Reply from internetspecs.co.uk
Hi Heather,
Thank you so much for your enthusiastic review. We're really pleased that you're happy with your glasses and we look forward to hopefully helping you with your glasses again one day.
Best regards,
Internet Specs
Great value and service
Not your typical big business and the service was great. High levels of communication and despite not having stock of what I wanted I was still able to find something.
Greatly satisfied with product, timelines and costs.
Will use again.
20 February 2024
Reply from internetspecs.co.uk
Hi,
Thank you immensely for your supportive review. We're really glad that you were happy with our service.
Warm regards,
Internet Specs
Order was easy to set up online and…
Order was easy to set up online and received a very nice phone call to discuss somthings that had come up. I felt like all details were handled very well. Glasses arrived when they said it would and they were great quality. Would use this website again. Highly recommended.
17 February 2024
Reply from internetspecs.co.uk
Hi Freya,
Thank you for your supportive and detailed review. We're really pleased that you found the ordering process straightforward and that you were happy with the glasses.
Kindest regards,
Internet Specs
Shipped quickly and well packaged.
Shipped quickly and well packaged.
Slightly slow shippingtime, but thats on the Norwegian postal service.
7 February 2024
Reply from internetspecs.co.uk
Hi Leif,
Thank you for your kind review. We hope to be able to help you again one day.
Best regards,
Internet Specs
Great online service.
My sunglasses were delivered promptly and in great packaging. I received a complimentary gold pen which delighted me. Three business cards were inside and I will definitely recommend this company. Thank you so much.
3 February 2024
Reply from internetspecs.co.uk
Hi Louise,
Many thanks for your kind review - it means a lot to us. We hope to be able to help you with your sunglasses again in the future.
Best regards,
Internet Specs
Amazing experience
I found the company on Google after going after a specific frame that isn’t sold in the US. Was really surprised with the customer service that Mr. Mark provided me and also the shipping speed. Will definitely be doing business again with them in the future.
2 February 2024
Reply from internetspecs.co.uk
Hi Douglas,
Thank you so much for your kind review of us. We're pleased that you were happy with the service that Mark, our retired optometrist, provided and we look forward to hopefully helping you with frames in the future.
Fond regards,
Internet Specs
First Class in Every Way
Purchasing frames for my high prescription varifocal lenses was made pleasant, friendly and professional by Iain and Mark. They provide an excellent and much needed service, particularly in this time of small frames no longer being available on the high street. Their personal service is highly recommended and, of course, swift delivery and excellent communication are standard. It’s a true pleasure to purchase from InternetSpecs. My heartfelt thanks.
26 January 2024
Reply from internetspecs.co.uk
Hi Julie,
Thank you greatly for your detailed and supportive review. We're pleased that you were able to find a pair of small frames from us that you liked - we hope that the fitting of the varifocal lenses elsewhere went well. It was a true pleasure to have you as a customer!
Kindest regards,
Internet Specs
Excellent customer service
Return customer. Excellent service and value for money- again.
16 January 2024
Reply from internetspecs.co.uk
Hi,
Thank you immensely for your supportive review. We're really pleased that you've been happy with our service and the price you paid. Thanks for coming back to us and we hope to be able to help you again with your glasses one day.
Kind regards,
Internet Specs
Good communications and quick delivery…
Good communications and quick delivery and they look good and do the job.
12 January 2024
Reply from internetspecs.co.uk
Hi Berne,
Many thanks for your review. We're glad that you're happy with your order.
All the best,
Internet Specs
My order went pretty well!
At first I had some worries about my glasses. Since I ordered my glasses close to New Years, the order was delayed by a bit. But I got a call back and my worries were gone once I got explanations on the situation. Soon enough they had arrived. And I absolutely love how they are! I am currently wearing them and they are pretty neat and comfortable :)
10 January 2024
Reply from internetspecs.co.uk
Hi Andrejs,
Thank you for your detailed review. We're really pleased that you're happy with your glasses and we hope to be able to help you again with your glasses in the future.
Warm regards,
Internet Specs
Reply from internetspecs.co.uk
Hi Frances,
Thank you so much for your kind review. We've really strived to make our ordering process easy so we're glad that you found it so.
Best regards,
Internet Specs
Excellent customer service
Excellent customer service - update by phone when slight delay to original lens type. Glasses were then made and dispatched quickly and the quality is excellent. Will definitely buy my next pair of glasses here.
5 January 2024
Reply from internetspecs.co.uk
Hi Ronan,
Thank you so much for your detailed review. We look forward to being able to help you with your glasses in the future.
Kind regards,
Internet Specs
Very pleased with my glasses
Really helpful in answering my questions and glasses arrived on time.
13 December 2023
Reply from internetspecs.co.uk
Hi Tony,
Thank you for your kind review. We're glad that you're happy with your glasses.
Best regards,
Internet Specs
Reply from internetspecs.co.uk
Hi Olga,
Many thanks for your kind review and thank you very much for your custom.
Warm regards,
Internet Specs
Great personal service
14 December 2023
Reply from internetspecs.co.uk
Hi John,
Thank you so much for your supportive review. We're really glad that you've been happy with our service.
Best regards,
Internet Specs
Outstanding service
The service was amazing, prompt and professional.
Mr Sceats was helpful and professional throughout, he went out of his way to help with my request. Immediate phone call to advise me of the availability. Fast dispatch and delivery. Would highly recommend and will definitely purchase from here again. Thank you so much!
30 November 2023
Unprompted review
Reply from internetspecs.co.uk
Hi,
Thank you for your enthusiastic review! It means a lot to us that you were happy with our service. We look forward to your future custom.
Fond regards,
Internet Specs
Great frames and arrived promptly
Great frames and arrived promptly. No issues at all.
7 December 2023
Reply from internetspecs.co.uk
Hi Gary,
Many thanks for your supportive review. We're glad that you're happy with the frames.
Best regards,
Internet Specs
Reply from internetspecs.co.uk
Hi Carlton,
Thank you for your kind review. We're really glad that you were happy with our service.
Best regards,
Internet Specs
These guys are just brilliant
These guys are just brilliant, the customer service and attention to detail were superb.... it's your classic high street optician but accessible via the internet. Everything arrived on time and as we agreed. I would give then six stars if I could.
29 November 2023
Reply from internetspecs.co.uk
Hi James,
Thank you immensely for your enthusiastic review! We love that you compare us to a classic high street optician that's accessible through the internet - hope you don't mind if we use that phrase one day in the future for advertising!
All the best,
Internet Specs
A rare experience
Iain was super helpful and knowledgeable and very patient. He kept me informed of every step of the progress of my order which arrived exactly when he said it would. The sunglasses were perfect and it was a pleasure to do business with him, a rare experience these days. I would thoroughly recommend internetspecs.co.uk to everyone.
17 November 2023
Reply from internetspecs.co.uk
Hi Gerald,
Thank you greatly for your kind words. We're very glad that you were happy with our service and with the sunglasses. It was a pleasure to do business with you too!
Fond regards,
Internet Specs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.