InterServer Reviews 2,417

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and outstanding customer support, highlighting the staff's professionalism, patience, and helpfulness. Many people appreciate the quick response times, noting that issues are resolved efficiently and effectively, often within a short period. However, some customers also mentioned occasional dissatisfaction with the website's user interface and processes, describing them as a little dated. A few other people also felt that the support could be slow at times, with some experiencing server downtime and difficulties getting timely assistance, particularly during off-hours.

What people talk about most

Service

Customers had positive experiences with service, often praising the quick and helpful support, with many... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent, responsive,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and efficiency. Many reviewers praised... See more

Response time

Clients share positive opinions on response times, with many praising the speed and efficiency of support.... See more

Website

Reviewers mention ambiguous feedback about website experiences. Many customers praise the lightning-fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience with customer support, in particular with Sajan Samuel. Every query was answered super fast and all requests were implemented asap. Must add that these servers are great value fo... See more

Company replied

Rated 5 out of 5 stars

We run several small business sites on an InterServer VPS. When we needed to sort out how DirectAdmin mail worked across multiple domains, support explained things clearly and helped us through a us... See more

Company replied

Rated 5 out of 5 stars

I'm a new customer, but so far the support has been awesome. The UI and processes for some of the services is a little dated, but I'm enjoying the nostalgia as I've been doing this for 20 years. W... See more

Company replied

Rated 5 out of 5 stars

InterServer has been great for me. Their plans are very affordable and come with basically unlimited everything. Support is fast and consistently helpful—they respond quickly and actually solve... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Email service provider
  3. Internet Service Provider
  4. Web hosting company

Written by the company

InterServer was established in April 1999 as a web presence provider. Over the years our company has expanded it's product line to include dedicated servers, colocation and managed services. In 2006 InterServer built out our own datacenter in Secaucus, New Jersey. With our exceptional service InterServer is the leading choice for many online operations today.

Interserver Web Hosting

Written by the company

Fast and friendly service
Discover the power of InterServer's all-inclusive web hosting plan with a special offer of just $2.50 for one month of service. Our feature-rich hosting includes ample storage, reliable performance, and 24/7 expert support. Whether you're new to web hosting or an experienced user, our user-friendly control panel makes managing your website a breeze. Join the InterServer family and experience the difference in hosting value and quality. Don't miss this limited-time opportunity to kickstart your online journey with us. Sign up today!

30 Day Money Back Gurantee

Interserver is a trusted hosting provider.

If you are not happy we will refund 100% of your payment on our web hosting service.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Worst ever services

Worst ever services. Without any prior notice they make changes and do not response to complaints well.

6 March 2026
Unprompted review
InterServer logo

Reply from InterServer

Please include a ticket number for review or provide more information on what changes were made with out prior notice.

Rated 5 out of 5 stars

Rock solid reliable service

I've been in the IT industry long enough to consider myself someone with the authority to distinguish excellent business practice from those driven by inadequate financial interests. Of course, I do understand the core of business goals.

I ran my own servers for many years, Linux and Windows®, with great results, but with inevitable service risks arising from this practice.
The time to outsmart my web hosting needs came when the industry leaders in solid cloud-based infrastructure were available.

I tried a significant number of options that proved inconsistent in terms of reliability, invoicing models, and, most notably, the lack of competent technical support.

My journey for finding a satisfying service ended when I found Interserser. I was skeptical at first due to past bad experiences with other vendors and because of the affordable prices they offer.

Setting up and deploying my first server was a smooth, pleasant experience, in part thanks to their technical support. After a reasonable trial period, I was convinced that I had made the right choice by adopting Interserver as my dedicated server provider.

At present, I'm running 10 servers with Interserver, including Linux® and Windows® platforms, and the experience has been flawless.

Dealing with customer service is easy, including 24/7 support, which is very uncommon in the industry these days. I praised the help provided by Nagendra, among others, for its dedicated assistance.

The user portal GUI takes some time to digest at first, but it provides all the tools you need to manage your server(s).

In short, Interserver provides highly reliable service with many options to choose from based on your budget and technical requirements. You can tailor your server strategy by combining options such as dedicated servers and backups with floating IPs to create an elegant web service for your needs.

8 March 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Jorge! We're glad Nagendra could help and we truly appreciate your continued trust.

Rated 5 out of 5 stars

I Recently Changed Hosts

I recently changed hosts to Interserver. Not having worked with this process for decades, I anticipated difficulties. but for the past 4 days i have been in the process of making backups of 5 websites, creating domain names via C-Panel, creating new website databases, uploading all Akeeba backed-up websites, uploading Akeeba KickStart which decompresses and installs each website into its new database with new passwords, etc. ... then new mail boxes had to be created and new set-ups in outlook to pull sown emails ... I can tell you it was a re-learning curve at my tender age of 77. But Interserver's tech support was second to none: quick, thorough and focused replies made this process 100% successful. I thank them for their patience and extremely knowledgeable expertise. I believe I will be very pleased with this host for another 20 years. Life is good! Thanks guys...!

7 March 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Christoph! We're glad our team could help with the migration and appreciate your kind words about our support team.

Rated 5 out of 5 stars

Tech Support is responsive, helpful and accurate

Tech Support is responsive, helpful and accurate. They get things done! Far better than previous hosts I have tried over the years. Highly recommended.

5 March 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Andrew! We’re glad our team could help and appreciate the recommendation.

Rated 5 out of 5 stars

If you have the knowledge, they provide the service

Been using Interserver for over a year now. The webhosting that they provide requires my organization to have the knowledge to use it correctly. Their staff are available to troubleshoot if needed and are quick to resolve billing issues.

5 March 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Charles! We're glad to hear you've had a good experience with us for over a year. Our team is always here if you need any assistance!

Rated 5 out of 5 stars

Unbeatable Support and Value—Fixed My 60-Second Load Times!

"I’ve been dealing with some serious website performance issues lately, with pages taking anywhere from 10 to 60 seconds to load. As a business owner, this was a major problem that was making my site effectively unusable.

The support team at InterServer (shoutout to Renjith and Binil) did a fantastic, thorough analysis of my environment to find the root cause. They didn't just give me a canned response—they actually identified a missing server-side integration and a resource-heavy plugin that was causing the bottleneck.

Since I'm not a web expert, I really appreciated how they explained the technical side clearly and offered to handle the fixes for me. The site is now running incredibly fast. You honestly cannot beat InterServer’s pricing, and their support is even better. I’ve been a customer for a while and will definitely be staying with them for the long haul. Thanks for the great service!"

1 March 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Jimmy! We’re glad Renjith and Binil could pinpoint the issue and get your site running fast again—really appreciate your continued trust.

Rated 5 out of 5 stars

Unlimited Disk Space, Free Migration, and Lock Price

Our experience with InterServer.net started when we had trouble with our previous web host's disk usage and had to transfer our website to another web host. With large mail folder size, we spent quite time searching for a trusted web host. When reading the policies of different web hosts, we found many breaches which will cause our business trouble in future, especially (unmetered disk).

InterServer.net web hosting plan was really a great offer which include unlimited disk space, unlimited bandwidth, free migration service and true money-saving cost, also we get price lock after first year renewal which means that the price of the renewal will be the same amount with no price raise in the future.

After ordering cPanel web host plan with InterServer.net, a technical team was dedicated to migrate our website files around the hour. InterServer.net team explained to us all the steps required for a safe transfer. We were not vey experienced in dealing with web files but InterServer.net team explained to us everything in a friendly method which was truly a relief for the stress and worrying we faced.

We rate InterServer.net 5 of 5 stars, and we had been recommending them to the other companies.

Trust Yemen for Insurance & Reinsurance

22 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Tarek! We’re glad the migration went smoothly and truly appreciate your trust and recommendation.

Rated 1 out of 5 stars

Scam

SCAM EXPOSED – FULL REFUND RECEIVED (PROOF INSIDE)

Rating: ⭐ (1 star)

FINAL UPDATE – 27 February 2026

I have received my full refund via PayPal.

Transaction ID: 9S577099UP5668350
Amount: $10.00 USD (R 166.65 ZAR)

This only happened after:

Public complaints (FTC, BBB)

Public reviews (Trustpilot, Forex Peace Army, Reddit)

Exposing their fake "upgrade" that changed nothing

Refusing to pay double

The truth about InterServer:

Their 2-slice Windows VPS cannot run a single MT5 terminal

Their first move is to upsell, not fix

Their "upgrades" are label changes, not resource additions

They only refund when publicly shamed

Verdict: Avoid at all costs. I have moved to Contabo and my MT5 runs perfectly.

Proof: Screenshots of refund and full ticket history available.

26 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thank you for the review. We wish you the best of luck.

Rated 5 out of 5 stars

Best Service we ever experienced really…

Best Service we ever experienced really helpful team that too all day long currently runing three servers on it splendid experience

23 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks! We’re glad your three servers are running smoothly and appreciate your kind words about our team.

Rated 5 out of 5 stars

A Happy Client

As a first-time user, I am happy to say, that my experience with InterServer has been excellent. They have been great at providing a step-by-step guidance, on matters of the mundane nature to the highly technical. I am happy I chose you as a partner. Please keep up the good work!

16 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks! We’re glad your first experience has been a great one and appreciate you choosing us.

Rated 5 out of 5 stars

Superb Web Hosting

Overall reviews:

Web Hosting - 5/5 ★★★★★ Stars - (I have nothing more to say — simply excellent!)

Price - 4.5/5 ★★★★⯨ Stars - (Affordable and reliable pricing — highly recommended for Boost I Web Hosting.).

Support Team - 5/5 ★★★★★ Stars - (The support team responds very quickly. Excellent service — keep up the great work!)

1 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Muhamad! We’re glad you’re enjoying the hosting and quick support—appreciate the feedback.

Rated 1 out of 5 stars

Interserver hosting-Poor services and worst support

Interserver hosting is not the same what it was 5-10 years before, I have high configuration 2 servers with them, my dedicated server become down almost every alternate week and the support team sucks, all call centers are outsourced in India and they dont have access to the server so to fix 1 simple issue took 3-4 hrs, think about paying $300 and getting this poor services are not worthful.
I was with interserver for last 12 yrs but not moving out.

20 February 2026
Unprompted review
InterServer logo

Reply from InterServer

We are sorry for the trouble you are having. Can you add your customer ID to the reference in Trustpilot so we can find your account and help you?

Rated 1 out of 5 stars

Unauthorized charges for 3 years

Unauthorized charges for 3 years
Refused to issue refund to card on file
nasty customer service

19 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Regarding the billing issue, payment processors strictly restrict merchants from issuing refunds to a credit card after 120 days have passed. Because of this hard system limitation, the money back guarantee is limited to 30 days for webhosting accounts on a sign up, and beyond this a case by case basis up until a refund is no longer possible.

If you would like us to review your specific account history or discuss this situation further, please reach out directly.

Rated 5 out of 5 stars

Great service!

Great service! Amazing prices. Their tech support is top notch. They are very quick to get things done and are very personable. I am one satisfied customer.

17 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Nathan! We’re glad you’re enjoying the service and appreciate your kind words about our team.

Rated 5 out of 5 stars

Fast, Reliable, and Always There When I Need Them

InterServer has been excellent in my experience. Whenever I have a problem, their team fixes it quickly and makes the process easy. I would definitely recommend them to anyone who needs a reliable server.

17 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Siebe! We’re glad our team has been able to help quickly and appreciate the recommendation.

Rated 4 out of 5 stars

Suitable for personal use, development, testing, or small and showcase websites.

Suitable for personal use, development, testing, or small and showcase websites, it offers excellent value for money. During my six months of use, the New Jersey data center had some issues, while the Los Angeles data center performed well. Regarding server performance, I can't accurately assess it due to my low traffic, but when my website has a lot of crawlers, the low-configuration VPS occasionally crashes. I experienced fewer than four connection issues in the past six months. Customer support was excellent; they helped me switch data centers.

1 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Chris! We’re glad our team could help with the data center move and appreciate your feedback on the experience.

Rated 4 out of 5 stars

Good support

Good support
Good server performance

15 February 2026
Unprompted review
InterServer logo

Reply from InterServer

Thanks, Mena! We’re glad you’re happy with the support and server performance.

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