Intouch Tech Reviews 

Moved from Daisy Communications who we were very disappointed with. I am so glad we changed to In Touch. From start to finish everyone helped with the switch over. Ross who was my initial contact was great. He explained everything clearly. The support team were quickly available to help with any issues with set up if they occurred. I am very happy with the phones and they are easy to use. Thanks Ross and your team!

We took our time in researching and selecting the right provider for our new business phone system and ultimately selected InTouch for their clear and comprehensive pitch, value for money, and for generally being good to deal with. I'm pleased to say that this level of service continued and the support and communication we receive from them is outstanding. Inevitably, teething problems will arise when introducing a new system, but every enquiry has been responded to within the hour, if not immediately, and we have always been able to speak to someone on the phone right away. The InTouch team are endlessly helpful and entirely professional, and the 3CX system is working for us so far.

I can't thank Chris enough for his professionalism and excellent customer service.

I reached out to InTouch Communications following our telephone lines going down and Chris quickly supported in terms of next steps etc (they are not our contracted IT support) and guided us to a resolution.

He was on hand to send out an engineer if required and in fact, saved us a call out charge by following his suggestions over the phone.

We are now looking at bringing InTouch onboard as our telephone and IT support due to a great experience.

Chris from InTouch Communications helped us navigate which product would be most suitable for our needs, listening and guiding us through the whole process. No question or request was a bother to the company and their support is second to none. The whole project has been well managed and at a price that was very competitive with other companies, would definitely recommend!

We made the move from business mobiles to Intouch voip phones earlier this year. This is something we were initially quite worried about doing.

This has made such a difference to our PA business, with everyone with headsets handsfree so they can multitask, they can make internal calls easily and we can divert easily at times of sickness or annual leave. We can also monitor the number of calls per line which is amazing!

Chris spoke through the options clearly, he then listened to what we needed and built our bespoke phone line package!

Vitalis is our support and he responds at super speed and is always helpful and knowledgeable. Nothing is ever too much trouble for him.

Thank you guys!

We recently changed VOIP provider to Intouch, Chris Knight was the reason we chose Intouch, I had researched a few providers and Intouch was by far the best, Chris guided me through all the options and the transfer went without a hitch and the after sales support is first class, highly recommend Cgris and his team.

Great customer service, very reactive and excellent communication from Ross and George.

We had a fantastic experience with Intouch Communications! Their service was excellent from start to finish. The installation was quick and seamless, and they provided support every step of the way. Our account manager, Chris Knight, was especially helpful—he kept us informed, answered all our questions, and made sure we understood everything. We even received a follow-up call to check that everything was working smoothly. Highly recommend Intouch for their professional service and attentive team!"

We recently switched over from another provider that after time became complacent with customer support focus yet continuously raised our bill every month with no explanation.

Ever since switching to InTouch communications, all my queries and issues are dealt with immediately, they are happy to help every time I call and have provided us with an amazing package with no hidden costs which I really appreciate.

The company are very personable and hands on, where you deal with real people and you feel confident that they are there to help. Special shoutout to our great account manager Chris who has been so helpful and gone the extra mile to ensure we are receiving an amazing service with a charming smile. I have spoken to a lot of the team and all of them have been great too, shoutout to Benji, Mark, Joe and Amy. Looking forward to continue working with you all.

Our experience with the team at InTouch has been excellent. They are very hands on and if you have an issue, they will intervene and fix it or help you to fix it.
A huge thank you to George, Ross and Amy for being great professionals and giving us a great experience.

I had the utmost pleasure of dealing with Sales Exec - Chris Knight.

From our first initial conversation and within a couple of minutes, I was able to identify how well Chris' knowledge is for the products and services they offer at Intouch and overall felt confident with how he handled my endless amount of questions and worries. Chris is very personable, understanding and we had a few laughs along the way.

I considered various factors which are important to our business and the wider team- the cost, the support, the onboarding and overall how easy is the tech/software to use. They have succeeded in every aspect and every employee I had the joy of dealing with (Chris, Amy, Benji, Vitalis and George) provided an outstanding service throughout.

Our softphones are live and going swimmingly! We are in the process of setting up our Leased Line with them too. I did not hesitate reaching out again for our business mobiles as everything has been exceptional.

I cannot fault a thing and they completely made my job stress free.

Soon after my enquiry, I had an immediate response from Chris Knight from InTouch Comms..As soon as he spoke, he instilled confidence in me. His manner is wonderful, his knowledge and expertise was outstanding and extremely helpful...
Very nice man indeed!

Our experience with InTouch has been superb from the very beginning and we're very glad to be onboard with them! Huge shoutout to some key members of the team (Chris, Joe, Amy & Nikki) who have supported us throughout the implementation of our new system. Such friendly, honest and genuine people! When looking for a new provider, they were the only ones not just trying to push a sale, but actually wanted to connect with us and be completely transparent. They have made the transition from our previous supplier super smooth & easy, not to mention how much of an improvement the software is!! Thank you to all at InTouch, you're doing great work!

I was super impressed with the turn around of a query I made. Thank you again to Vitalis.

I am a new customer, I had been in contact with Chris for a while whilst I got quotes from other companies. I chose Intouch as there was no heavy discount which others were using. Joe had me set up in minutes, tested the line and made sure I had a grasp of the app before letting me get on with my day.

We've recently signed up with George and the team at Intouch Communications and both the products and service have surpassed our expectations. Harry in support is always available to help when needed and has been professional from start to finish.

We recently moved provider to Intouch Communication and have been extremely happy with the service provided.
Intouch are always available to chat and assist and are very helpful when setting up a system.
They are efficient and guide you through every step in the process.
I cannot recommend them highly enough. Long may it continue.

We were in need of a quick set up with no fuss and thats exactly what we got. Great sales service and quick to respond and chase us.

I have worked with George for a number of years now. I have always found him pleasant to deal with and have built up a great working relationship with him. Anything i have ever requested he has helped/obliged with and i look forward to continuing the relationship with him. George is an asset to the organisation.

Pleasure to do business with. The whole team actually listened to what our needs were and therefore solved issues I’ve had with every other system we have used. We now have a system tailored to our needs at a very reasonable price. FIVE STARS