Fab experience at Intro, outstanding range of quality brands not found easily elsewhere. The staff are first class, with the best shopping experience ever, highly recommend and will be back.
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I went in to collect a cap I bought online and ended up buying a Thom Krom tshirt and Thom Krom shorts. Nothing was too much trouble and I was also introduced to Past Tense, a label I haven;t heard of... See more
Company replied
I have passed Intro lots of time and also browsed their web page but never visited before. I was looking for a pair of trainers but have some very specifc requirements. They were very helpful and I c... See more
Company replied
I have only good things to say about this company. My original order did not arrive or was stolen from where it had been left.INTRO contacted me and resolved the matter immediately and sent a replacem... See more
Company replied
Company details
About INTRO
Written by the company
We are an independent, multi-brand menswear boutique based on Deansgate in the heart of Manchester city centre. Established in 1990, we are the city's longest-standing store of its genre. At INTRO we strive to bring our customers high-end, contemporary menswear brands standing at the very forefront of fashion. Our unique collections are personally sourced and hand-picked from all over the globe to maintain our reputation for exceptional quality, unique design and exclusive brands.
With over 30 years in business and proven expertise in our industry, we pride ourselves on being able to deliver exceptional customer service and a personalised in-store experience.
After launching our website in 2008, we have been able to open up our customer base to now include the whole of the UK, Europe and the rest of the world. VISIT OUR WEBSITE SHOP NEW IN CONTACT US
Contact info
43 Deansgate, M3 2AY, Manchester, United Kingdom
- 01618395323
- sales@intro-clothing.com
- intro-clothing.com
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I entered the wrong address and called…
I entered the wrong address and called the store to change and they were very helpful and changed with ease!

Reply from INTRO
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