Invamed Reviews 334

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the scooters, for their quality, sturdiness, and ease of use, often highlighting how these items have significantly improved their mobility. The delivery service is frequently described as fast and efficient, with many customers receiving their orders within a few days. The staff are also highly commended for their helpfulness, friendliness, and excellent customer service, going above and beyond to assist with inquiries and resolve issues. However, some customers experienced challenges with the delivery process, particularly regarding the size of the packaging or issues with third-party couriers. A few people also found assembly of their scooters to be difficult, requiring more than one person or lacking clear instructions. Additionally, some reviewers noted specific design concerns, such as the weight of certain scooters or the placement of small rear wheels.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the scooters for being sturdy, easy to... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and efficient... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fast,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Quality

People report positive experiences with quality. Many customers praise the sturdiness and excellent quality... See more

Based on these reviews

Rated 5 out of 5 stars

Wonderful collection of mobility aids great prices and the staff couldn’t be more helpful. My scooter arrived less than 48hrs after ordering and it has changed my life. Fits perfectly in the car boot... See more

Rated 5 out of 5 stars

Amazing Service! I ordered a scooter that should have arrived next working day but I was going to be in hospital on that day so I called & spoke to Denise who advised me to add a note to... See more

Rated 5 out of 5 stars

Fast, efficient and friendly service. Used my Roma Denver scooter today for the first time. It is a bit heavy and someone elderly or physically disabled would struggle loading it into a car. Having sa... See more

Rated 5 out of 5 stars

I had a problem with delivery & the lady at Invamed went above & beyond to sort it out in less than 24 hours. Fantastic customer service! I bought the ROMA PLUS & I am very pleased with it, excellent... See more


Company details

  1. #40 of 71 best companies in Mobility equipment supplier

Written by the company

Invamed has been established since 1970 and is considered to be one of the UK’s leading manufacturers and suppliers of mobility and rehabilitation products. The company is dedicated to improving the quality of life for its customers and providing them with the tools they need to live independently. Invamed is a brand within Roma Medical and is specialized in the design, development, and manufacture of a wide range of mobility aids including power wheelchairs, manual wheelchairs, mobility scooters, and other related products. Invamed products are known for their durability, comfort, and ease of use, making them an excellent choice for anyone looking for a reliable mobility aid. In 2020, Invamed.co.uk was launched during the Covid-19 pandemic, to provide customers with an easy and convenient way to shop for mobility aids and medical equipment. The website offers a wide range of products, including power wheelchairs, manual wheelchairs, mobility scooters, and other related products, along with detailed product information, images, and customer reviews to help shoppers make informed decisions. Invamed’s customer service team is available to answer any questions and provide support to customers throughout the purchase process. With a wide range of products, competitive prices, and excellent customer service, Invamed.co.uk is quickly becoming one of the leading online retailers of mobility aids and medical equipment. In conclusion, Invamed, a trading name of Roma Medical, is a reputable brand that offers a wide range of mobility aids and medical equipment. With a history of providing high-quality products and excellent customer service, Invamed is a trusted name in the industry. With the launch of Invamed.co.uk, customers can now easily shop for mobility aids and medical equipment from the comfort of their own home. The website offers a wide range of products, competitive prices, and excellent customer service, making it a convenient and reliable choice for anyone in need of mobility aids or medical equipment.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent Company

Excellent company to deal with. Good prices and fast efficient delivery by FedEx. I was kept well informed about delivery and the scooter arrived well packaged and in excellent condition. Very happy.

2 April 2026
Rated 5 out of 5 stars

The scooter arrived the next day

The scooter arrived the next day, as promised, we had a struggle putting it together, but that proberly us, as we not very good with DIY, now we have mastered it we can assemble it no problem
I love the scooter, easy to use, and for the money it's very sturdy
Would recommend this company highly

26 March 2026
Rated 5 out of 5 stars

Brilliant service

Placing the online order was very easy, and delivered quickly and efficiently.
This is the second time I have purchased from you and I have been pleased on both occasions.
Thank you.

23 March 2026
Rated 5 out of 5 stars

I ordered 2 keys for my mobility…

I ordered 2 keys for my mobility scooter. the staff were very helpful and very efficient. I wish I could say the same about DHL should have been delivered on03/10/26 I received an email stating there was a delay, but would be delivered the next working day. They said it would have to be signed for. Finally arrived on Friday 03/13/2006 did not have to sign for it when my wife accepted it. On the invoice it stated that it was signed for by Barrie so some one had forged my name.

9 March 2026
Rated 5 out of 5 stars

Roma Denver plus mobility scooter

I ordered my scooter on a Wednesday afternoon & was advised it would be here in 2 days, it arrived on the Friday afternoon as promised. I was kept informed on every part of its journey here. My scooter arrived in a big box & was fairly easy to assemble by my husband. I would highly recommend this company, they were very helpful & answered all my questions so I knew exactly what I was buying. My scooter is fab & just what I needed

4 March 2026
Rated 5 out of 5 stars

Purchasing a mobility scooter

The selection and purchase of a mobility scooter was very straight forward. The scooter delivery was a challenge as the box on a pallet was huge and the difficulty was purely down to living in a high rise (top floor) flat but with good will and effort getting in to the lift and to the flat was a big assist by the driver.
The size of the scooter was a slight surprise as it was a lot bigger than expected.

2 March 2026

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