Investing.com Reviews 1,223

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers had a great experience with this company. Customers often highlight the platform's comprehensive information and useful tools, such as the AI picks feature and charting tools, which are beneficial for both new and experienced investors. Many appreciate the user-friendly interface and how the service keeps them updated with relevant news and insights, making it a valuable resource for staying informed about the global economy. The customer service is also frequently praised for being helpful and efficient in resolving issues. However, some people were dissatisfied with the subscription model, noting that many desirable features are locked behind higher-tier "Pro+" subscriptions, even for those who have already paid for a "Pro" membership. This has led to frustration, as users often encounter banners requiring upgrades to access information. Additionally, a minority of reviewers reported issues with customer service, citing slow responses, unhelpful replies, or difficulties with account and subscription management, including problems with auto-renewal and immediate access termination after cancellation.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many reviewers report issues such as... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers found the platform easy to... See more

Subscription

Reviewers express significant dissatisfaction with the subscription process. Many customers report issues... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing dissatisfaction and labeling it as... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the politeness and helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the information deck - its width and depth. I use a paid version - hence often consulting Warren AI. Very helpful. And the AI picks feature is great as well. What I would recommend is... See more

Company replied

Rated 4 out of 5 stars

The content, is fully of really interesting notices about the global economy. (* also, local's economies) But, the number of ads, even in the "free trial" is too much. Make us read much less artic... See more

Company replied

Rated 4 out of 5 stars

UPDATE – Nov 2025: Support has recently reached out proactively and handled the situation very professionally. They acknowledged the long-standing alert issue and committed to fixing it. Th... See more

Company replied

Rated 3 out of 5 stars

Not really excited about them. Ok there is a lot of information in one place but this is it. As soon as you pay for Pro you finding that there is still a lot of option with closed door and they str... See more

Company replied


Company details

  1. Investment service

Written by the company

Investing.com is a leading financial platform that raises the bar on what's possible for retail investors and traders — helping you find trades others can't. 50 million investors rely on Investing.com every month, tracking 180,000 instruments across 250 exchanges, in 33 languages. More than 300,000 of them subscribe to our premium tools — AI-powered stock picks, Vision AI chart analysis, a personal AI research assistant, Fair Value assessments, and breaking news — getting institutional-level intelligence without the institutional-level fees. Join the investors who know where to look to find opportunities.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Really awesome that app

This comany doing everything very past and reasus i have spirings today very good

25 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for your enthusiastic review, Hash! We're thrilled to hear that you find our app awesome and appreciate how quickly our company responds to your needs.

It's wonderful to know that you had a positive experience with our services. Our team works hard every day to deliver fast and efficient solutions for all our users, and feedback like yours motivates us to continue improving.

We value your support and are genuinely happy that you're satisfied with our app. If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Thank you again for taking the time to share your thoughts with us!

Rated 5 out of 5 stars

Have benefited both monetarily and…

Have benefited both monetarily and socially.
It make decision making simple and stress free with profits to you ..
GoodDay&BestWishes...

24 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for your wonderful review, Ravindra! We're truly delighted to hear that you've experienced both monetary and social benefits from using our platform.

Creating a service that simplifies decision-making while reducing stress has always been central to our mission. It's incredibly rewarding to know that this approach has translated into real profits for you, as your financial success is what drives our team forward every day.

The social component you mentioned is equally important to us. We believe that the best financial tools should not only help grow your investments but also connect you with like-minded individuals on similar journeys.

Your positive feedback energizes our entire team and reinforces our commitment to continuous improvement. We'll keep working hard to ensure your experience remains valuable and rewarding.

Wishing you continued success with your investments and a wonderful day ahead!

Rated 1 out of 5 stars

It has became an advertisement app

It has became an advertisement app. Not using it anymore.

1 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Hi Sushil,

Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that advertisements have negatively impacted your experience with our platform.

We take all user feedback seriously, and finding the right balance between providing a free service and incorporating the advertisements that help support our operations is something we continuously work to improve.

Based on feedback like yours, we're actually reviewing our ad strategy to ensure it doesn't interfere with the core functionality that our users value. We've recently started exploring options for reduced-ad experiences and are considering additional ways to give users more control over their experience.

If you're willing, we'd appreciate hearing more specific details about what aspects of the advertisements you found most disruptive, as this would help us make more targeted improvements. We have reached out for your contact information via Trustpilot so we can follow up with you directly to address your concerns.

We value having you as a user and hope you might consider giving us another chance as we work to create a better experience.

Rated 5 out of 5 stars

En güzeli bu

14 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Değerli Omer,

Platformumuz hakkındaki olumlu değerlendirmeniz için çok teşekkür ederiz! "En güzeli bu" yorumunuz bizi gerçekten mutlu etti ve motivasyonumuzu artırdı.

Kullanıcılarımıza en iyi hizmeti sunmak için sürekli çalışıyoruz ve sizin gibi değerli müşterilerimizden gelen takdir dolu sözler, doğru yolda olduğumuzu gösteriyor.

Sizlere daha iyi hizmet verebilmek için ürünümüzü geliştirmeye devam edeceğiz. Herhangi bir öneriniz veya ihtiyacınız olursa, lütfen bizimle iletişime geçmekten çekinmeyin.

Bizi tercih ettiğiniz için tekrar teşekkür ederiz!

Rated 5 out of 5 stars

The filters and reports are really…

The filters and reports are really good, and the AI tool works very well.

12 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Dear Marcio

Thank you so much for your positive feedback about our platform's filters, reports, and AI tool! We're thrilled to hear that you're finding these features valuable and effective.

Our team has invested considerable effort into developing intuitive filtering systems and comprehensive reporting capabilities that help our users gain meaningful insights. It's especially rewarding to hear that you appreciate our AI tool, as we've been continuously refining its algorithms to deliver increasingly accurate and helpful results.

We're committed to further enhancing these features based on user feedback like yours. If you have any specific suggestions for additional filters or reporting capabilities you'd like to see, we'd love to hear them.

Thank you again for taking the time to share your experience. We appreciate your support and look forward to continuing to serve your needs.

Rated 5 out of 5 stars

Love life always

Love life always

12 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Dear Nwangbo,

We're thrilled that our platform has made it onto your "things to love in life" list! We must say, your philosophy pairs wonderfully with our financial tools—perhaps we should consider adding "Love life always" as our new slogan?

While we can't take credit for sunshine, puppies, or chocolate, we're delighted to be playing a small part in making your life more lovable through better financial insights. After all, they say money can't buy happiness, but good financial planning certainly helps keep the stress monsters at bay!

Thank you for your positively radiant feedback. We'll continue working hard to remain worthy of your affection.

Here's to loving life, one investment at a time!

Rated 1 out of 5 stars

احمد

ممتاز ممتاز

12 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

عزيزي أحمد،

نشكرك على تخصيص وقت لمشاركة رأيك معنا. لقد لاحظنا أنك قيّمت خدمتنا بنجمة واحدة مع تعليق "ممتاز ممتاز"، وهذا التناقض جعلنا نتساءل إن كان هناك سوء فهم أو تجربة سلبية لم يتم ذكرها.

نحن نأخذ كل تقييم على محمل الجد ونود فهم ما الذي لم يلبِ توقعاتك في خدماتنا. هل هناك مشكلة محددة واجهتها أثناء استخدام منصتنا؟

سنكون ممتنين للغاية لو تمكنت من مشاركة المزيد من التفاصيل حول تجربتك حتى نتمكن من معالجة أي مشكلات ومواصلة تحسين خدماتنا.

لقد حاولنا التواصل معك من خلال Trustpilot للمتابعة بشكل مباشر، ونأمل أن نتمكن من مساعدتك والاستجابة لمخاوفك.

نقدر صراحتك ونتطلع إلى الفرصة لتحسين تجربتك معنا.

Rated 1 out of 5 stars

One of the Worst app for investing

This lousy app had strong buy rating from 1 minute to a month on a ticker POM at the premarket hours. Within 2/3 hours after trusting and buying the garbage stock lost over 61% when check on work break time. This untrustworthy app charge fees to provide such a report!! Please don't trust them

9 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Dear Sanjay,

We sincerely apologize for your disappointing experience with our platform and appreciate you taking the time to share this feedback with us.

First, we want to acknowledge your frustration regarding the stock recommendation that resulted in a significant loss. We understand how upsetting this situation must have been, and we take concerns about our rating system very seriously.

Our technical indicators and ratings are based on historical data patterns and algorithmic analysis, which unfortunately cannot predict sudden market shifts, especially in pre-market hours when volatility can be high and trading volumes are lower. That said, we continuously review the accuracy of our ratings systems to improve their reliability.

We would like to investigate this specific situation with POM to better understand what happened with our rating system in this instance. We have reached out via Trustpilot for your contact information so we can follow up directly and hopefully address your concerns more thoroughly.

While no investment tool can guarantee profits in the unpredictable stock market, we strive to provide reliable information and understand when our users feel we've fallen short of that goal.

Thank you for bringing this to our attention. Your feedback will help us improve our services.

Rated 2 out of 5 stars

Tons of information but Investing pro is no real edge for me

I like the platform for the great variety of financial information and always come back to check financial news and updates. I recently also checked the investing pro Service. to my mind there are tons of information on stock picks available. the only problem is nowadays that there is anyway too much information around. so what would help? if information would be reworked/filtered more. maybe other users look on different topics but what counts for me are long/mid/shortterm picks that really have an edge, where I can save time screening stock and spending hours on the desk. unfornaterly it doesnt work like that. for me it doesnt help enough seeing top strategies with double digit gains which have developed after years when my question is what to buy next. If investing.com would put themselves into the shoes of somebody that has just started with investing pro it would maybe better understand: one first topic for me is how to START BUILDING the top Portfolio. I tried but if I follow the "new picks" that come into the top pick strategies i can be heavily wrong since the algorithm recalculates the portfolio every 4 weeks. So it happened that stocks got dismissed out of the portfolio after 4 weeks already. I thought about using Warren AI solution to get potential picks. that helped a bit. but my honest comparison to what ChatGPT is delivering already shows that Warren AI is not a real edge at the moment. Unfortunately there is no way to cancel subscription and having your money refunded.

5 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Dear Markus,

Thank you for taking the time to share such detailed and thoughtful feedback about our platform and Investing Pro service. Your insights are incredibly valuable as we continue to refine our offerings.

We're pleased to hear you appreciate our comprehensive financial information and regularly return for news and updates. That's a core strength we're proud of, though we understand your point about information overload in today's digital landscape.

Your feedback regarding the need for better filtered, actionable information—especially for newer investors building portfolios—resonates strongly with us. The challenge of turning abundant data into clear investment direction is something we take seriously. You've highlighted a genuine pain point about starting to build portfolios and the confusion that can arise from algorithmic recalculations and short-term changes.

Regarding Warren AI versus other AI solutions, we appreciate your candid comparison. AI tools are evolving rapidly across the industry, and your perspective helps us understand where we need to improve to provide genuine value.

We've reached out via Trustpilot for your contact information so we can follow up directly regarding your subscription concerns and to gather more specific feedback that could help us enhance the Pro experience.

The detailed nature of your review shows you've given our service considerable thought, and this kind of feedback is exactly what helps us evolve in the right direction.

Thank you again for your honest assessment.

Rated 1 out of 5 stars

Don't subscribe if you ever expect to…

Don't subscribe if you ever expect to stop paying for their service. When you close your account, which is easy through your login, it does not turn-off the auto renew which is not mentioned at all, no notice, pop-up, or message. This means you will get charged again and again until you contact support which is hidden behind an AI Bot taking you in circles. Then after getting to support they quote their policy of no refunds. What a scam, hiding this information to get money from their customers. If they are hiding something as basic as not properly closing accounts so you don't get charged again, it makes me wonder what else they are doing and hiding from their customers. I don't know of any other site that is this sleazy other than those run as SCAMS.

4 December 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Dear Dean

We sincerely apologize for the frustrating experience you've had with our subscription cancellation process. We take your feedback very seriously, and we understand why you're upset.

You've highlighted an important issue regarding the distinction between closing an account and cancelling a subscription. You're right that these should be more clearly connected, and the lack of clarity has created a negative experience for you and potentially other customers.

We want to assure you that misleading our customers is never our intention. Based on your feedback, we recognize that our current process needs immediate improvement to make subscription cancellation more transparent and straightforward. Our product team is already reviewing how to better align account closure with subscription management.

We have reached out via Trustpilot for your contact information so we can follow up directly regarding your specific situation and hopefully find a resolution that addresses your concerns. While we understand this doesn't change your initial experience, we genuinely want to make this right.

Thank you for bringing this issue to our attention. Customer feedb

Rated 1 out of 5 stars

Not funded after phase 3 in Investing Challenges

I joined Investing Challenges a year ago and have tried several times to pass the audition. When I reached Phase 3, no matter what document I submitted as proof of address, it was rejected within a few minutes. Please review this issue and help me resolve it. If people cannot get funded after passing the audition, then Investing Challenges may be a total scam.

30 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

hank you for sharing your feedback, and we're sorry to hear about your experience, Rex.

We never intend to mislead our members, and we take your concerns about Investing Challenges very seriously. If you believe there was an error, we’d appreciate the opportunity to review it and make things right if possible.

We have requested your contact details via Trustpilot so we can follow up with you directly and further investigate.

We value your input and hope to resolve this matter to your satisfaction.

Rated 1 out of 5 stars

Total Fraud on their advertisement for…

Total Fraud on their advertisement for Investing Pro. I decided to try it several months ago after I read their advertisement that said it would give AI picks that outperformed the market by double digit percentage points. Then once I paid their fee I was notified that I had to send them additional money to join Investing Pro Plus for the AI picks. The funny thing is I just checked and they are still running the fraudulent ad. Don’t waste your money on so-called Investing Pro. It offers nothing you can’t find on other websites for free. Fraud, Fraud, Fraud.

27 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Hi Andrew,

First, we want to sincerely thank you for your feedback. We're genuinely sorry to hear about your frustrating experience with our subscription tiers and the confusion regarding our ProPicks AI feature.

We'd like to clarify our subscription structure:

• A Pro plan provides access to 33 ProPicks AI stock strategies (6 US-focused and 27 global strategies)
• A Pro+ plan unlocks all 88 ProPicks AI strategies

It appears there was a misunderstanding about which features were included in your subscription. We strive to make our advertising clear about what's included in each tier, but we can see how this distinction might not have been apparent when you made your purchase decision.

We'd like to help resolve this situation to your satisfaction, and have requested your contact details via Trustpilot so we can follow up with you directly.

We value your input and hope to resolve this matter to your satisfaction.

Rated 1 out of 5 stars

~120 trackers

The website has around 120 trackers on it. I've never seen anything like it. This number of tracking scripts feeding your data and browser info back to advertisers is on a whole new level.

26 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for bringing this concern to our attention Jake. We take user privacy and data protection very seriously, and we're concerned about your experience with our website trackers.

Our development team continuously works to balance functionality with privacy best practices, and your feedback highlights a key area. We'd like to look into your specific settings to understand what may have happened during your visit.

Would you be willing to share your contact details through Trustpilot so we can follow up with you directly?

Your feedback is incredibly valuable as we work to improve our user experience. We look forward to connecting with you directly so we can address your concerns properly.

Rated 1 out of 5 stars

The PRO plan is basically useless.

The PRO plan is basically useless.

Not even showing the fundamentals in the PRO subscription when it's free on their website itself is beyond me. Would not recommend at all.

26 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your feedback regarding your InvestingPro subscription Angel. We're concerned to hear that you found it lacking in value compared to our free offerings.

We strive to ensure our subscriptions delivers meaningful additional benefits beyond what's available for free, so your experience is something we definitely want to understand better.

Could you kindly share more specific details about which fundamental features you were expecting to see in the Pro dashboard?

We'd appreciate the opportunity to discuss this with you directly, and have requested your contact details via Trustpilot so we can further investigate.

We value your input and hope to resolve this matter to your satisfaction.


Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Good luck

Because he deserves it

26 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Chinonso!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 1 out of 5 stars

Manipulative Scammers

They are clearly manipulating their so-called fair value targets, making people lose money and then trying to cover it up in a ridiculous way. Let me give you a few examples:

In 2023, the fair value for St. James was listed as 800p, yet the share price dropped to 238. After the crash, they suddenly revised their fair value down from 800 to 443. Then, as the share recovered and reached 443, they acted as if they were “spot on” and praised themselves — conveniently ignoring that investors lost money when the price was around 600 while their “pro AI” kept calling it cheap.

They pulled the same move on B&M. They have been quietly lowering their inflated fair value targets over time, completely disregarding the people who entered based on their previous, overly optimistic valuations.

The funniest part is that they think nobody will notice. Pure scammers.

22 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your concerns regarding our fair value estimates Trader Adam.

We take feedback about our valuation methodologies very seriously, especially when customers feel they've been misled.

We understand your frustration with the changes in our Fair Value targets and how these shifts might appear when viewed alongside market movements.

We would like to address your specific examples and provide more context about how our valuation models work.

Fair value has limitations that investors should consider when using it as a decision-making tool. Below are the key limitations, that can be found in this article - https://www.investing.com/academy/analysis/fair-value-investing-stocks:

Subjectivity in Calculation: Fair value depends on the assumptions and methods used, such as discounted cash flow (DCF) or price-to-earnings (P/E) ratios. Different analysts may arrive at varying results.

Dynamic Nature: Fair value changes over time due to market conditions, economic factors, or company-specific developments, requiring frequent reassessment to remain relevant.

Influence of Market Sentiment: Market prices often deviate significantly from fair value in the short term due to investor sentiment, speculation, or panic, making it less reliable in volatile conditions.

Data Accuracy and Availability: Accurate fair value estimation relies on high-quality financial data. Limited or outdated information can lead to incorrect valuations.

Complexity in Estimation: Fair value models, like DCF, require detailed inputs such as growth rates, discount rates, and cash flow projections. Errors in assumptions can significantly impact results.

Excludes Qualitative Factors: Fair value often emphasizes quantitative metrics and may overlook qualitative factors like brand value, management quality, or competitive advantage.

Unsuitable for Short-Term Decisions: Fair value is primarily a long-term indicator and may not be useful for short-term trading strategies, where momentum and technical factors dominate.

Limited Predictive Power: Even with accurate fair value calculations, external factors like macroeconomic shocks or geopolitical events can derail the expected price convergence.

We would like to examine the specific instances you've mentioned regarding St. James and B&M in greater detail, and have requested your contact details via Trustpilot so we can follow up with you directly.

We're committed to transparency and continuous improvement of our methodologies. Your feedback helps us identify areas where we can enhance both our valuations and how we communicate changes to our subscribers.

Rated 4 out of 5 stars

The best discovery since I became a…

The best discovery since I became a retail investor, access to fundamental and real analysis of each company.

19 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you so much for taking the time to leave us a review Gabriel!

We work hard to meet expectations like yours, and we’re happy to hear you are finding value in the service.

Rated 4 out of 5 stars

Improved situation and support

UPDATE – Nov 2025:
Support has recently reached out proactively and handled the situation very professionally. They acknowledged the long-standing alert issue and committed to fixing it. Their response and follow-through were a significant improvement compared to past experiences, and they managed the situation extremely well. I will provide another update once the fix is fully implemented.

----------------------------

Although Investing.com offers useful data and tools, the overall experience is disappointing.
I’ve been reporting bugs and errors for years, especially regarding notifications, which — even when properly set up — are used to send spam and unwanted marketing messages. I’ve emailed support multiple times: the request still shows as “pending” after years, with no response or sign of interest in fixing anything.

Things got even worse after switching to the paid Pro version: every attempt to contact them to modify my plan or ask for information has been completely ignored.
It’s a platform with potential, but with non-existent customer service (literally zero) and an embarrassing lack of care for users.

Really a shame: they could do so much better, but instead they’re just pushing customers away.

10 November 2025
Unprompted review
Investing.com logo

Reply from Investing.com

Thank you for sharing your feedback about your experience with Investing.com, Andrea.

We want to sincerely apologize for the frustrating situations you've encountered, particularly with our notification system and the lack of responsiveness from our support team. The experience you've described falls well below the standard we aim to provide, especially for our Pro subscribers.

We can and will do better.

Since Trustpilot doesn't allow us to see your account details or the specific issues you've faced, we would greatly appreciate if you could share your contact information with us through Trustpilot so we can follow up with you directly.

This would allow us to review your specific situation, identify what went wrong with your previous support requests, and work toward resolving your concerns promptly. As a Pro subscriber, your satisfaction is particularly important to us.

Again, we apologize for the disappointing experience you've had. We value your feedback and are committed to doing better. We hope you'll give us the chance to address your concerns directly.

UPDATE:

Thanks for sharing your contact details with us Andrea.

We've sent you an email to schedule a quick call to get to the bottom of things - and fix them.

We look forward to speaking with you!

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