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Invicta Stores Europe Reviews 

14,635
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 723 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely fast delivery service and great value for money, noting that the products always arrive safely in perfect condition and easily exceed expectations. People consistently praise the exceptionally stylish design and impressive build quality of the watches, making the entire online shopping process wonderfully smooth and reliable. However, some customers also noted frustrating issues with the watch straps, mentioning that they felt remarkably flimsy, unstable, or very difficult to adjust properly. A few people were additionally dissatisfied with unexpected customs costs, additional fees, or occasional delivery delays experienced during international shipping.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great quality and affordable prices of the... See more

Quality

Users describe positive interactions with quality, noting that the watches are very well made, feature... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive quickly and well... See more

Price

Consumers find price to be remarkably positive, highlighting wonderful and affordable costs for great quality... See more

Service

Reviewers mention positive feedback about service, highlighting extremely fast and professional experiences.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hello, Everything was great, except the thing that I asked to pay aditioional some customs costs and that I need to wait my package 5 days more. Because my colleague ordered watch from, about the sa... See more

Company replied

Rated 4 out of 5 stars

The watch is good, good quality. I got a a pro diver model, but the roder is grey, whole have liked the yellow version, but overall I am impressed

Company replied

Rated 5 out of 5 stars

Ordered the watch for my granddaughter for her 16th birthday. The pictures on the website don't do it justice. It's a well made watch that looks a lot more expensive. Delivery was excellent and on tim... See more

Company replied

Rated 5 out of 5 stars

I bought my 1st Invicta watch in their Times Square shop in 2022.never had an issue always receiving compliments on it. I bought 2 more from their euro shop and again 110% satisfied with the cost the... See more

Company replied


Company details

  1. Watch shop

Written by the company

Invicta Stores Europe is the official sales channel of Invicta watches in Europe. Invicta is characterized by its innovative ideas and excellent quality. These extraordinary watches are offered at a competitive price. On our website you can find the latest and largest collection of Invicta watches.

Biggest Invicta collection in Europe

Written by the company

Premium shipping & next day delivery in Europe
Invicta Stores Europe offers the largest Invicta Watch collection in Europe. Within Europe we offer premium shipping and next day delivery. Do you live outside of Europe? No worries! We ship our watches worldwide.

Premium shipping & delivery in Europe

Next day delivery if you order before 3:00 PM (CET)

Within Europe we offer premium shipping. If you place an order before 3:00 PM (CET), we will make sure it will be delivered the next day. Do you live outside of Europe? No worries! We ship our watches worldwide.

Contact info

Discover Our Watches Now!

Enjoy the beauty of Invicta's Top Selling Watches.

4.4

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(14,635)

1,718 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid extra for FedEx 2–3 day…

I paid extra for FedEx 2–3 day shipping, yet it has now been 15 days and I still have not received my order.
After contacting FedEx, I was informed that the package is being held at customs. They also told me that the shipment was sent as a regular shipment and that they have no estimated delivery date.
This is completely unacceptable. I paid for expedited FedEx shipping, but the service I received is nothing like what I paid for. Charging customers for premium shipping while sending the package in a way that results in such delays is misleading and extremely disappointing.
I expect a full explanation, a refund of the expedited shipping charges, and a prompt resolution to this matter. This experience has seriously damaged my trust in your company.

2 July 2026
Unprompted review
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Ivan,
Thank you for your message, and we sincerely apologize for the inconvenience and frustration this situation has caused.

We understand your concern regarding the delay, especially as you selected and paid for FedEx 2–3 day shipping. Unfortunately, customs inspections are outside of our control and can sometimes cause unexpected delays.

That said, we take your complaint regarding the shipping method very seriously. We will immediately investigate this with our logistics partner to verify why the shipment is currently held and to ensure the selected shipping service has been correctly applied

Rated 5 out of 5 stars

Great product

Great product! So happy with my watch! Great communication, fast shipping and the products are packed well!.

22 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Hallman,
Thank you very much for your great review! We’re delighted to hear that you’re so happy with your watch and that you appreciated our communication, fast shipping, and careful packaging. Your satisfaction means a lot to us. We hope to see you again soon!

Rated 5 out of 5 stars

Vert quick expédition

Vert quick expédition. The models are vert Nice, and you Can have à third year warrenty if you register your watch. And all this for a vert good price. Thanks

22 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Huez,
Thank you very much for your wonderful review! We're delighted to hear that you were happy with the fast shipping, the design of our watches, and the great value we offer. We also hope you enjoy the added peace of mind that comes with registering your watch for the extended warranty. Thank you for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

Easy shopping

Using the webshop was very easy. The delivery was fine, the product arrived in 3 working days. There was no problem with the payment.

22 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Gábor,
Thank you for your great review! We're delighted to hear that you found our webshop easy to use and that your order, payment, and delivery all went smoothly. We hope you enjoy your purchase and look forward to welcoming you back again!

Rated 5 out of 5 stars

Very nice wach

Very nice wach

19 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear,
Thank you for your review! We’re glad to hear that you are happy with your watch. We hope you enjoy it for a long time and look forward to seeing you again in the future!

Rated 1 out of 5 stars

I did took a shower with the watch on

I did took a shower with the watch on, the water got inside,and its not waterproof 3AM like it says in the prescription, you buy a watch for over 100€ and in the end you have to take the watch off everytime you see water close you, insanee , it was the first and the last time that i buy something from you mark

5 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Kaltrina,
Thank you for sharing your feedback, and we’re sorry to hear about your experience.

We understand your disappointment, especially as you expected the watch to handle water exposure. A 3 ATM water resistance rating generally means the watch is resistant to splashes and brief contact with water, but it is not designed for showering, swimming, or exposure to running water under pressure. In those situations, water can enter the case, as you unfortunately experienced.

We appreciate you bringing this to our attention, as it helps us ensure our customers have clear expectations about water resistance levels. If you need assistance or would like us to look into your specific case further, our customer service team will be happy to help you.

Rated 5 out of 5 stars
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Robert,
Thank you for your review! We’re glad to hear that you find the quality and price to be satisfactory. We appreciate your feedback and hope to serve you again in the future!

Rated 5 out of 5 stars

I'm very satisfied with my purchase!

Beautiful box.
Adequate packaging.
Fast overseas shipping.
Excellent automatic watch!
⭐⭐⭐⭐⭐

18 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Anders,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you're very satisfied with your purchase and that you appreciated the presentation, secure packaging, fast international shipping, and your automatic watch. We hope you enjoy wearing it for many years to come and look forward to serving you again!

Rated 5 out of 5 stars

excellent watches!!thank you invicta!!

excellent watches!!! excellent delivery !!! very good price!!!

16 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear,
Thank you so much for your amazing review! We're thrilled to hear that you're happy with your watch, our fast delivery, and the great value we offer. Your kind words mean a lot to us. Enjoy your new timepiece, and we look forward to serving you again!

Rated 5 out of 5 stars

“I’m very happy with my purchase of my…

“I’m very happy with my purchase of my Invicta watch. The delivery arrived exactly within the expected timeframe, which I really appreciated. The whole process was smooth and professional from start to finish. Their service was excellent, and the quality of the watch exceeded my expectations. I’m very satisfied with my purchase and will definitely buy from them again in the future. Highly recommended!”

18 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Italo,
Thank you so much for your wonderful review! We’re delighted to hear that you are very happy with your Invicta watch and that the entire experience—from ordering to delivery—went smoothly and as expected. It’s great to know that the quality exceeded your expectations and that our service met your standards. We truly appreciate your recommendation and look forward to welcoming you back again in the future!

Rated 5 out of 5 stars

Fast shipping and the pro diver is…

Fast shipping and the pro diver is amazingly good for the price

18 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Magnus,
Thank you for your great review! We’re happy to hear that you were pleased with the fast shipping and that your Pro Diver exceeded expectations in terms of value. It’s great to know you’re enjoying your watch, and we appreciate your feedback. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, clear updates and great prices.

18 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Daniel,
Thank you for your great review! We're glad to hear you were happy with the fast shipping, clear updates, and our prices. We really appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Excellent service and delivery.

Excellent service and delivery.

7 November 2025
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Lee,
Thank you for your kind review! We’re very happy to hear that you were satisfied with our service and delivery. We appreciate your feedback and look forward to serving you again in the future!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Fast delivery time. Always a joy to get a package from invicta.

17 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Venjy, Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with our customer service and fast delivery. It’s great to know that receiving a package from Invicta is always a joy for you. We truly appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service, fast shipping, vfm product

17 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Chris,
Thank you for your great review! We're happy to hear you were satisfied with our service and fast shipping, and that you find the product to offer great value for money. We really appreciate your feedback and hope to see you again soon!

Rated 5 out of 5 stars

Great quality watch

Great quality watch, I love it. Planning to buy more from Invicta. Fast and reliable delivery. 5 stars very well deserved!

16 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Mauro,

Thank you very much for your kind feedback.

We are delighted to hear that you are satisfied with the quality of your watch and that the delivery met your expectations. It is great to know that you are considering purchasing more from Invicta.

Your support and positive review mean a lot to us. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Value for money

Fast delivery , good quality product in a really good price

15 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Panagiotis,

Thank you very much for your feedback.

We are pleased to hear that you are satisfied with the fast delivery, product quality, and overall value for money. It’s great to know that your experience met your expectations.

We truly appreciate you taking the time to share your review and hope to welcome you again in the future.

Rated 1 out of 5 stars

On 10 May 2026

On 10 May 2026, I placed an order for two watches on the website. One of the watches arrived, but they never sent the other. Every time I sent an email, I received a reply stating that the order would be dispatched, and today I received an email saying that a refund would be issued. Not only have they failed to dispatch the order for exactly 2.5 months, but I have also learnt that I am just one of hundreds, perhaps even thousands, of customers who have experienced the same thing. I no longer trust this company at all.

22 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Gökhan,

Thank you for sharing your experience with us. We are truly sorry to hear about the missing item from your order and the delays you have encountered in receiving a clear resolution.

This is certainly not the service we aim to provide. We understand your frustration, especially after repeated communication and the long waiting time.

We can confirm that a refund has been initiated for the item that was not delivered. Please allow a few business days for this to be processed, depending on your payment provider.

We also regret that this situation has affected your trust in our company. Your feedback is taken seriously, and we are reviewing this case internally to prevent similar issues in the future.

If there is anything else we can still assist you with, please feel free to contact us directly with your order details.

Rated 5 out of 5 stars

Everything was great

Everything was great, delivery was OK and I have a beautiful timepiece. 👌

15 June 2026
Invicta Stores Europe logo

Reply from Invicta Stores Europe

Dear Jakub,

Thank you very much for your kind feedback.

We are glad to hear that everything went smoothly and that you are happy with your new timepiece. It’s great to know that the delivery also met your expectations.

We truly appreciate you taking the time to share your experience and hope to see you again in the future.

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