My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
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About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
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CAMILLE
I have often interacted with Camille using the Invigor Chat function. She has always been very knowledgeable and most helpful. She makes a special effort to follow-up with other Invigor team members on questions that I may have regarding the proper use of medications.

Reply from Invigor Medical
The meds are ineffective since you…
The meds are ineffective since you changed pharmacies

Reply from Invigor Medical
Awesome communication
Spoke with representative about ‘status’ display issues on my account. My status had moved from ‘Consultation’ to ‘ Prescription’ after I was approved for program, however later when I accessed my account again, the status reverted back to ‘Consultation’. The representative couldn’t determine why but confirmed with Pharmacy, my prescription is there. She’s writing up a ticket for IT to check into this glitch. I’ve nothing but great things to say about the chat agents… the 2 I’ve had were both awesome!! Very pleasant, professional, knowledgeable and patient. They answered all my questions and handled my concerns.

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Reply from Invigor Medical
Jessa was extremely helpful and…
Jessa was extremely helpful and friendly, she answered all my questions promptly and offered me great solutions. I look forward to interacting with Invigor Medical in the future

Reply from Invigor Medical
Not receiving 30 day supplies for a 30 day medication
I've been ordering Sermorelin for the past 4 months. I receive a month supply of it but not enough syringes and alcohol pads for the whole month. Courtney Patterson-Manfredi is a terrible provider because she keeps prescribing less than enough supplies to last a month in order to even to even take the medication. I'll probably be cancelling. No provider has even reached out to me to see how my use of this drug is working out for me. I've seen no results yet and, at this point, not even sure if I'm actually receiving real Sermorelin..... For $374.00 a month?!?!?
***update on 04/02/24. Still having the same issues. Invigor will not allow me to switch providers. I will be cancelling moving forward. Please get your Sermorelin somewhere else!!

Reply from Invigor Medical
Thanks to Jessa
Thanks to Jessa for quickly assisting me with ordering online. I wasn’t able to but she provided the contact number and times I can call to order over the phone.

Reply from Invigor Medical
Jane was terrific and very helpful with…
Jane was terrific and very helpful with my order inquiry.

Reply from Invigor Medical
Excellence!!!!
Every time I have to have an interaction with any company, I hold my breath. Not with Invigor. I had to change my subscription today and true to form, Courtney was all over it. Got it done for me immediately even with a special request. Yes, they are a little more expensive than some of the other Telemed companies but their customer service is so worth it! Thank you again Courtney!

Reply from Invigor Medical
Jane was super informative and put my…
Jane was super informative and put my worries to rest

Reply from Invigor Medical
Jessa is awesome.
Jessa is always helpful and very knowledgeable.
Thank you!!

Reply from Invigor Medical
Jessa was very helpful in answering all…
Jessa was very helpful in answering all my questions quickly! Realtime!

Reply from Invigor Medical
Before I placed my order I had a…
Before I placed my order I had a question and called the customer service line and spoke to a live person which was nice. I do not recall his name however he was kind and helpful. I placed my order and had another question. This time I used the chat feature on the website which was easy to use and I got a quick response from Jane who was very kind and helpful and was able to get me the information I needed.
I will re-review once I receive the medication and update with time frames from order to consultation and meds received. So far I am happy with the customer service.

Reply from Invigor Medical

Reply from Invigor Medical
I spoke with Enzo and he helped me…resolve my problem.
I spoke with Enzo and he helped me resolve my request in a timely manner.

Reply from Invigor Medical
The chat was excellent Enzo really…
The chat was excellent Enzo really helped me

Reply from Invigor Medical
Invigor is Best Practices
I began using Invigor on Dec. 8th, 2023. My experience during this past 3 months has been very positive. They never fail to follow through. The Dr. calls are very helpful and professional. I switched to Invigor after using another company for only one month, and they made the switch seamless for me. I would not hesitate to recommend Invigor to anyone.

Reply from Invigor Medical
Thank You Jane
Thank You Jane, for the excellent service and answering all my questions

Reply from Invigor Medical
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