Invision Technology Reviews 

1,330
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, reliable engineering, and sturdy design of the monitor arms and television wall brackets. People also emphasize the outstanding customer service, noting that support staff members are extremely polite, responsive, and quick to replace missing parts. Some reviewers were not happy with minor product limitations, mentioning that monitors can shake slightly during typing or that older televisions are occasionally incompatible with the mounting hardware. Despite these occasional challenges, consumers remain deeply impressed by the extraordinary dedication of the team and the long-term reliability of the products.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, frequently praising quick response... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting team members who replied quickly,... See more

Service

Customers had positive experiences with service, frequently expressing deep satisfaction with the prompt and... See more

Quality

People report positive experiences with quality, highlighting that the TV mounts and brackets are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... See more

Company replied

Rated 5 out of 5 stars

I contacted Invision Technology to help me figure out installing a 65in TV on their wall bracket which had suited very well for a 50in TV. They were quick to help me find a solution after I’d send the... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best customer service I have ever experienced; and as I am 78 years old that's saying something. I bought my TV wall mount around 4 years ago and still they are prepared to provide te... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the MX400 dual monitor arm for my two 32" curved monitors. Unfortunately, the geometry didn't quite work for my specific setup, and I realized this after the 30-day Amazon retur... See more

Company replied


Company details

  1. Appliance shop

Written by the company

At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,330)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Customer Service & Satisfaction

I contacted Invision Technology to help me figure out installing a 65in TV on their wall bracket which had suited very well for a 50in TV. They were quick to help me find a solution after I’d send them pics of the new TV. They promptly sent me out extender rails, which totally did the trick. These guys were super quick not only in resolving the issue I was having, the extender rails arrived promptly next working day. It saved me an unnecessary cost of getting in an external contractor or buying a new wall mount. Reasons surely to be very happy! A big thank you to a very polite Lorna and team. It’s rare finding this calibre of customer service!

16 January 2026
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good Morning, Thank you for your review and it's great to hear you were happy with the service from Lorna and I have passed on your thanks. Anything else we can help with, please just let us know. Regards, Anne - Customer Care.

Rated 4 out of 5 stars

Great costxbenefit relation. Excellent customer service.

So far the product and experience are nice and according to my expectations and goals. The support is very stable and easy to mount. The only critic and low point I have is when I type on keyboard my 2 monitors shake a little even using a Flexispot standing desk 1,60X80cm. This causes some eye discomfort while working. The customer assistance is amazing. I highly recommend Invision monitor support.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great experience with Invision Technology. Communication was clear and friendly, everything was handled quickly and professionally, and the overall service was excellent. Special thanks to Anne for being so helpful

21 January 2026
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Charlie, Thank you for your review, its appreciated and I hope you received your delivery without any problem. If you have any questions about any of our products in the future, please just let us know. Regards, Anne - Invision Customer Care.

Rated 5 out of 5 stars

Superb low profile/sturdy wall bracket

This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two man job to lift and locate a large TV (mine is 65”) but the large ‘keyhole’ arrangement makes this straightforward. Tilt, rotate, and turn adjustments work well.

17 January 2026
Invision Technology logo

Reply from Invision Technology

Hi Stephen, Thanks for your recent purchase and for your review, we do appreciate it! If you have any questions or need any assistance at all going forward, please just let us know and we would be happy to help. Regards, Anne - Invision Customer Care.

Rated 5 out of 5 stars

Absolutely the best customer service!

Absolutely the best customer service I have ever experienced; and as I am 78 years old that's saying something.
I bought my TV wall mount around 4 years ago and still they are prepared to provide technical support.
Truly a great company

29 December 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Morning, Thank you for your review and for your kind words, it is appreciated and we are always happy to help! Any questions you have regarding any of the products in our range, please just let us know. Regards, Anne - Invision Customer Care

Rated 5 out of 5 stars

Prompt response to request of…

Prompt response to request of assistance. Clear explanation. Kindness and understanding of operators.

8 December 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Antonio, Thank you for your review and for your kind words, we are always happy to help with any questions or enquiries about any of our products and we appreciate the opportunity to assist.
Kind regards, Anne - Customer Care Team.

Rated 5 out of 5 stars

Incredible customer service – went above and beyond when they didn’t have to!

I recently purchased the MX400 dual monitor arm for my two 32" curved monitors. Unfortunately, the geometry didn't quite work for my specific setup, and I realized this after the 30-day Amazon return window had already expired. I was stuck with a product I couldn't use.
I reached out to Invision support and was blown away by the help I received from Victoria. She took the time to explain the technical constraints regarding the "leveraged weight" of deep curved screens and suggested that two single MX450 arms would be a better solution.
Even though they were not obligated to help since the Amazon return period was over, Victoria arranged a full refund for the original unit and even provided a courtesy refund on one of the new units. It is extremely rare to find this level of goodwill and excellent service these days. I am now a loyal customer for life!

18 November 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Michael,
We really appreciate you reaching out to us and for giving us the opportunity to explain and assist.
Can't thank you enough for the kind words and praise also - it was a pleasure to help and I'm glad it all worked out to your satisfaction.
Any future questions or concerns, please don't hesitate to ask.
Kind regards,
Victoria
Invision Customer Care

Rated 5 out of 5 stars

I lost my brackets that i needed when i…

I lost my brackets that i needed when i changed tv. It was three years since i had purchased the bracket but they gave me what i needed free of charge with no postage cost . Amazing customer care … thankyou

13 November 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Mel, Thank you for your review and your kind words and we are always happy to help. Any questions at all about any of our products, please just let us know.
Regards, Anne - Invision Customer Care.

Rated 5 out of 5 stars

Good quality and reliable firm

Easy to find what I needed on the website. Excellent quality and delivery was as quoted. Will definitely use again if I need anything else related to vesa mounts

2 July 2025
Invision Technology logo

Reply from Invision Technology

Good Morning, Thanks so much for your review and if you need any assistance at all or have any questions we are always happy to help! Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Fantastic customer service.

I used the chat service to order a bracket for my TV. Anne who I conversed with was very helpful. She gave me all the information I needed and even said if I sent her the model number she would make sure it was the right one. This I did and then subsequently ordered it. It arrived at my door a little over 18 hours later. Wonderful service. I can't wait for it to be fitted now.

1 October 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good morning, Thanks for your review and it was a pleasure to assist with your enquiry. If you need any further assistance or have any questions at all, please just let me know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Great product with exceptional support

Great product with exceptional product support, did not fit my monitor but they were very quick to help me out with a fitting kit that made it work

29 September 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good Morning, Thanks for your review and it's great to hear that we were able to help with your issue and it was resolved to your satisfaction. Anything else we can help with, please just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I was able to speak to real person straight away who advised so send in the technical details of my query via email. This was then responded to in good time to a very satisfactory outcome.

27 August 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good Morning, thanks for your review and it's great to hear it was a positive experience. We are always happy to help with any questions you may have, just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Great products and superb customer service

Second time I have purchased from Invision as the quality of the mobile tv stand we purchased was excellent for the price so we bought another. Invision's customer service was superb when we encountered an issue, friendly and responsive - I felt like I was being treated as an individual rather than given a template response. Great company with great staff, I'll be a returning customer in future I'm sure.

29 August 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good Morning, Thanks so much for your amazing review and it's great to know your experience has been a positive one. Any help at all you may need with any other products in our range, we are always here to help. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Amazing

Amazing, the products are great and the support team is fantastic, very rapid to answer to my issue and they offered a replacement in no time, great!

5 August 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good Morning, Thank you for your review and your kind words, we do appreciate it! If you need any help in the future, please just let us know and we would be happy to assist. Regards, Anne - Customer Service

Rated 5 out of 5 stars

Very happy

I placed my order and received it within 30 hours. The communication from Invision Technology and their nominated delivery specialist was excellent.
Overall, very impressed.

12 August 2025
Invision Technology logo

Reply from Invision Technology

Morning Ian, Thanks for your review and it's great news your delivery went well. If you have any questions at all about your product, please just let us know and we would be happy to help. Regards, Anne - Customer Care.

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