Invoice Simple Reviews 312

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers had a great experience with this company. Customers consistently praise the app for its user-friendliness and ease of use, making invoicing and tracking simple and efficient. Many appreciate the quick access to outstanding bills and the ability to send professional invoices, which streamlines their business operations and helps with tax preparation. However, some people were dissatisfied with the increasing prices and the removal of previously included features, which are now behind additional paywalls. There are also mentions of issues with payment processing, with some customers experiencing delays in payouts and difficulties with credit card transactions.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and simple navigation.... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its ease of use, navigation, and ability... See more

Price

Customers consistently express dissatisfaction with the pricing, citing significant and frequent increases.... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support as quick, easy,... See more

Payment

Reviewers highlight ambiguous aspects of payment. Many customers report issues like hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

312 reviews

5-star
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Rated 1 out of 5 stars

Terrible

Terrible. I've been a customer for 4 years, the app started getting very expensive quickly and the price we have to pay didnt match the features and the experience. So I had to cancel.

1 November 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Owice, we’re sorry to hear about your frustration with the recent limitations and completely understand how this may impact your business. We’d be happy to review your invoicing usage and recommend the plan that works best for you. You can contact us anytime at support@invoicesimple.com, we’re happy to help.

Rated 3 out of 5 stars

The operator didn’t know how to use…

The operator didn’t know how to use your system to help us.

6 November 2025
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Reply from Invoice Simple

Hi Mitch, thank you for taking the time to share your experience. We are sorry to hear about your experience; it is definitely not one we want you to have. We would be happy to further investigate any technical issues you may have. Please contact us at support@invoicesimple.com.

Rated 5 out of 5 stars

Used this invoice for four years

Used this invoice for four years , simple to use , but you have many choices on how to produce your invoices.
Assistance is 24/7 and very speedy and tey do think outside the box
Very happy I choose the right invoice supplier ,

7 November 2024
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Reply from Invoice Simple

Hi Diana, thank you so much for sharing your experience with us. We’re so happy to hear that Invoice Simple has been a reliable partner in managing your invoicing needs. We pride ourselves on making your business simpler and easier.

Rated 5 out of 5 stars

This company is amazing

This company is amazing
Invoice simple is brilliant so easy to use
I love it

6 November 2025
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Reply from Invoice Simple

Hi Loraine, we appreciate your trust in Invoice Simple to help support you and your team. Your feedback means a lot to us, and we’re grateful for your continued partnership.

Rated 4 out of 5 stars

Easy to use and highly recommend

Easy to use and highly recommend

6 November 2025
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Reply from Invoice Simple

Hi Rod, we appreciate your feedback and are so pleased to know you’ve entrusted us with your invoicing. Thank you for choosing Invoice Simple to support your business. If you have any further inquiries regarding Invoice Simple, please do not hesitate to reach out to support@invoicesimple.com .

Rated 2 out of 5 stars

Unhappy with credit card with pay pal

The invoice template is the best on the market. We recently had a credit card dispute. You froze our accounts with pay pal. You limited our business intake. The customer since has removed his disputed and our accounts are still frozen. We are afraid to do any credit card transactions with this invoice app. You have not yet cleared our account.
Very unfair. We do a bunch of credit card business with invoice simple.

6 November 2025
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Reply from Invoice Simple

Hi Drew - that seems very strange and unintended. Can you please reach out to support@invoicesimple.com so that we can investigate further and help get to the bottom of this for you? Thanks!

Rated 2 out of 5 stars
Invoice Simple logo

Reply from Invoice Simple

We appreciate your loyalty to Invoice Simple and are sorry to hear about your billing concerns related to invoice limits. We’re continuously improving our plans to better serve our users.

If you’d like to review your Plus plan or discuss other options, please contact support@invoicesimple.com, our team would be glad to assist.

Rated 4 out of 5 stars

What an absolutely brilliant app.

What an absolutely brilliant app.
Seriously helps me sort my invoices and looks so professional when sending to my clients

6 November 2025
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Reply from Invoice Simple

Hi Nik, thank you so much for sharing your experience with us. We’re thrilled that you’ve chosen Invoice Simple to handle your invoicing needs and happy to hear its adding value to your business.

If you have any further inquiries, feel free to contact support@invoicesimple.com at any time

Rated 5 out of 5 stars

A++++ Always an amazing experience!

I have been using this app for a long time now and it's getting better and better with every update.
It helps keep my small business running efficiently and conveniently.
Also their customer service is top notch and they are very responsive to any questions or problems I may encounter.
Highly recommend for any construction business!

30 October 2025
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Reply from Invoice Simple

Hi Mike! Thank you so much for sharing your experience with us. We’re thrilled that you’ve trusted Invoice Simple to handle your invoicing needs. We are glad to hear that Invoice Simple is of value for supporting businesses like yours!

Rated 1 out of 5 stars

Doesn’t care about their customers.

As I understand companies need to increase pricing for business. I have been a customer since before they even charged a subscription fee. I started paying for a yearly subscription and they changed the terms before my year was up (even though I had already paid for a year) forcing me to pay a second fee to use the service. Customer loyalty isn’t a priority to this company. It is disappointing and I am only using it until I find another app that will appreciate my business more than this one.

1 October 2025
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Reply from Invoice Simple

Hi Tiffany, thank you for taking the time to share your feedback. We understand the concerns about our recent policy changes and are continuing to invest in new features to make invoicing easier and more valuable for you.

Customer Loyalty is a top priority for Invoice Simple and we’d be happy to help you find the plan that best suits your needs. Please reach out anytime at support@invoicesimple.com.

Rated 5 out of 5 stars

Nice application

Very helpful and great experience all the way

6 November 2025
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Reply from Invoice Simple

Thank you for sharing your feedback! We’re delighted that you’ve placed your trust in Invoice Simple for your invoicing needs. Your support helps us to grow and sustain invoice Simple for businesses like yours.

Rated 1 out of 5 stars

Horrible company

11 December 2024
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Reply from Invoice Simple

Hi there, we appreciate you taking the time to share your feedback. Your insights help us continue improving our plans and delivering greater value, especially when it comes to your daily invoicing.

Our team would be happy to discuss which payment plan best meets your needs. Please contact us through support@invoicesimple.com at your earliest convenience.

Rated 5 out of 5 stars

Love it

I like the app , very helpful, love it I recommend 100%

6 November 2025
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Reply from Invoice Simple

Hi there, we are so glad to hear that you are enjoying Invoice Simple. Thank you for taking the time to leave your recommendation.

Rated 5 out of 5 stars

Nigel did a great job

Nigel did a great job

5 November 2025
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Reply from Invoice Simple

Hi Navin, we are so glad to hear that our team was able to support you. Thank you for taking the time to share your kind words.

Rated 4 out of 5 stars

Send customers straight to the invoice - not payment!

It would be great to be able to send the invoice to the customer straight from the app without having to click "get link" copy and text that. We should be able to just hit send and the actual invoice send without going straight to the payment page - it confuses a lot of people and they don't actually see the invoice then.

26 October 2025
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Reply from Invoice Simple

Hi Dana, thank you for taking the time to share your thoughts. We are constantly looking for new ways to streamline processes and make your Invoice Simple experience as smooth as possible. We have sent your feedback to our product team. If you’d like to share more with our team, feel free to reach out to support@invoicesimple.com

Rated 5 out of 5 stars

This is the most user friendly app

Invoice simple is easily the best app I've seen so far. It is very easy to set up and use. Keeps track of all the tax, expenses and income. And keeps yrar to date numbers as well. I recommend it to any small business.

2 November 2025
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Reply from Invoice Simple

Hi Reginald, we are so glad that you have entrusted Invoice Simple with helping you and your team. We hope you continue to work with us. Thank you for taking the time to share your kind words.

Rated 4 out of 5 stars

Invoice creating & tracking made simple

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue.

I don't enjoy how all current, new, and future updates are being pay-walled. And while the price continues to climb approx. 25% year over year, I am getting less and less for that. We've also had access to included features taken away with no notice, to be put behind additional fees.

Overall: it is a good, easy phone/desktop app that allows me (currently) to do most of the things I need it to for my business. But I worry about the skyrocketing cost + the claw back of features.

1 November 2025
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Reply from Invoice Simple

Hi Adam, first and foremost thank you for taking the time to give us your feedback. We are glad that you are enjoying the simplicity of Invoice Simple and the convenience of both our desktop and our mobile app.



We are investing in sustaining and adding value to our various packages to make your day-to-day invoicing needs as efficient and enjoyable as possible. We would be happy to walk through which plans are best for you; you can reach us at support@invoicesimple.com

Rated 5 out of 5 stars

Invoices Simple has made my billing so…

Invoices Simple has made my billing so easy for me and my clients. The ease of immediate on the spot of billing allows for quick payment, tracking open Invoices is equally important. I have been using Invoice Simple since I started my business in early 2024. The App makes end of the year prepairness for Tax time easy as well. I look forward to the continued improvement the logistics team of Invoice Simple continues to make to the functionality of the App. I highly recommend this to any business who wants to take the heavy lifting and tackling billing clients!!! (C&T Business Solutions LLC)

1 November 2025
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Reply from Invoice Simple

Hi Todd. We truly appreciate you taking the time to share your experience with Invoice Simple. It brings us joy to know that Invoice Simple has been helpful to you and your business, and we hope to continue working with you.

Rated 2 out of 5 stars

For a company that used to charge 37 95…

For a company that used to charge 37 95 per year to $399 per year it has become a little more less enticing

1 November 2025
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Reply from Invoice Simple

Hi John, we appreciate you taking the time to share your thoughts. We understand the frustrations with our recent policy changes, and we are always looking for ways to add features to improve the app. Please reach out to support@invoicesimple.com and we would be happy to discuss what plans work best for your Invoicing needs.

Rated 1 out of 5 stars

Upgraded to premium at your request the…

Upgraded to premium at your request the app has not worked since

31 October 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for taking the time to provide us with your feedback. This is not the experience we want you to have with our premium plan. Please reach out to support@invoicesimple.com and we’d be happy to investigate any technical issues you may have.

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