Thank you for the fast response
Thank you for the fast response. The support ladies there are very nice.
1 November 2025
Unprompted review
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Company details
Written by the company
Hallo, wir sind INZMO, dein Anbieter für innovative Versicherungsprodukte und -dienstleistungen, damit du die wichtigen Gegenstände in deinem Leben optimal schützen kannst. Wir bieten eine breite Palette an Produkten an: von Handyversicherung bis E-Scooterversicherung und bald auch eine Mietversicherung - alles dabei! Als führendes Insurtech-Startup setzten wir auf digitale Lösungen und nutzen innovative Technologien wie künstliche Intelligenz (KI). So musst du als Kunde deinen Papierkram nicht mehr in Ordnern stapeln, sondern kannst deine Unterlagen digital abrufen und uns schnell per E-Mail oder im Chat kontaktieren. Die Zufriedenheit unserer Kunden ist uns sehr wichtig! Wir arbeiten ständig daran, unsere Produkte auf die Bedürfnisse unserer Kunden zuzuschneiden, um ihnen die bestmögliche Erfahrung zu bieten. Hast du auch Erfahrungen mit uns gemacht? Schreibe uns hier gerne dein Feedback 😊
Contact info
Kurfürstendamm 96, 10709, Berlin, Germany
- +49 30 31193091
- info@inzmo.com
- inzmo.com
4.2
Great
83 reviews
Replied to 25% of negative reviews
Typically replies within 1 month
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Literally one of the best experiences...
I haven't had such a good experience before INZMO if im honest. The customer support and claims handler as one of the best I've ever encountered. Calm, friendly and really graceful while guiding me through the process. The product itself is one of a kind and makes me feel safe and now I know that whatever happens I can 100% count on INZMO to be there for me.
21 October 2025
Unprompted review
Great speed
I’m very happy about how fast the the claim was was paid. Top service!!
2 September 2025
Unprompted review
Really friendly and fast service
11 June 2025
Unprompted review
Reply from INZMO
Hey there,
Thanks a ton for the 5 stars ⭐⭐⭐⭐⭐ – you’ve just made our day!
Fast and friendly is what we aim for, so it’s great to hear we hit the mark!
We’re always here if you need us—no fuss, no hassle. 😊
Stay awesome,
Sarah from INZMO
Excellent customer advice
Very good communication and helpful advices. They answer super quickly (I sometimes received an answer within 20 minutes) and respond to every single question. I would recommend INZMO to everyone any time!
19 September 2024
Unprompted review
Reply from INZMO
Thank you so much for your kind words! We're thrilled to hear that you found our communication quick and helpful, and that we could answer all your questions promptly.
Best regards!
Marc from INZMO 🚀
Everything was simple
Everything was simple. I received an answer to every question very quickly and instructions on how to proceed. Also in a very short time the damage was examined and the complete repair of the smartphone was approved. A big rekommandation from me!
18 September 2024
Unprompted review
Reply from INZMO
Thank you so much for your fantastic feedback! We're happy to hear that everything went smoothly and that you received quick responses. Your recommendation means a lot to us. Best regards!
Marc from INZMO 🚀
Really friendly,accommodating
Really friendly,accommodating, fair and quick
5 September 2024
Unprompted review
Reply from INZMO
Thank you so much for your great feedback! We're glad to hear that you found our service so useful. If you need anything else, we're always here to help.
Best regards!
Marc from INZMO 🚀
Very fast response and really good…
Very fast response and really good customer service! My phone screen broke and my repair was approved quickly.
8 August 2024
Unprompted review
Reply from INZMO
Hi Guido,
Thanks so much for your kind words! We're glad we could help with your phone repair quickly. ☺ If you need anything else, we're always here for you!
Best regards,
Marc from INZMO 🚀
Fast Processing
Fast feedback, friendly and smooth processing and refund 😊
9 August 2024
Unprompted review
Reply from INZMO
Hi Natalie,
Thank you for your nice feedback! 🥰
Best regards,
Marc from INZMO 🚀
Reply from INZMO
Thank you for your kind feedback!
Best regards,
Marc from INZMO 🚀
Easy and without an issues
4 April 2024
Unprompted review
Reply from INZMO
Hello Timo!
Thank you so much for the 5-star review! 😊 We are thrilled to hear that you had a top experience. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Marc from INZMO 🚀
flawless payment from insurance company…
flawless payment from insurance company INZMO for claim regarding a crushed mobile device.
professional handling, thumbs up !
26 March 2024
Unprompted review
Reply from INZMO
Hello Susi!
Thank you very much for your positive feedback regarding your insurance claim with INZMO. 🥰 If you need any further assistance in the future, don't hesitate to contact us.
Best regards,
Marc from INZMO 🚀
Reply from INZMO
Hi Jay,
thank you so much for your feedback 🥰 We are happy to hear, that we could help you.
If there is anything else we can do for you, please let us know!
Best regards
Sarah from INZMO 🚀
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