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Rated 5 out of 5 stars

Couldn’t have been more understanding and helpful. Hope everything gets back on track soon so we can see the results of the tests, but understand your dilemma. Can’t run a lab without delivery,... See more

Company replied

Rated 5 out of 5 stars

Great customer service every time, Katherine calls back always within hours if not sooner. Ask to talk to Lab tech to go over results, Andrei connected me first by email and asked what would be a goo... See more

Rated 5 out of 5 stars

They are great at getting you your results fast and within or before the turn around time. Love the results come in color with picture of product tested. Also results come with a designated qr code on... See more

Rated 5 out of 5 stars

I am very glad i choose ionization labs for my cannabis distillate potency test, they tested for everything i was hoping to see and did it fast which is important to many people. Do not worry when thi... See more

Company details

  1. Laboratory equipment supplier
  2. Biochemistry Lab
  3. Chemistry Lab

About Ionization Labs

Written by the company

IONIZATION LABS IN-HOUSE SUPERIOR HEMP POTENCY TESTING SOLUTION

Ionization Labs has packaged the exact same potency testing solution used in our ISO 17025 and TDA accredited CTS Potency Laboratory, and made the entire platform available to clients who wish to deploy robust analytical testing solutions in-house.

  • Bring cannabinoid R&D testing in-house
  • Meets and exceeds USDA guidelines
  • Reduce time with cutting edge software
  • Immediate cost savings: From set-up and ongoing
  • Cann-ID is the only commercially available cloud-based potency testing solution for hemp that can support mass deployment of potency testing at scale

CTS - CANNABINOID TESTING SERVICE / LICENSED HEMP TESTING LAB WITH FASTEST TURNAROUND

  • Guaranteed 24 or 72 Hour Turnaround Times
  • 14 Cannabinoids Testing Solution
  • ISO 17025 Accredited / A2LA Certificate #: 5756.01
  • Texas Department of Agriculture Account #: 2020003
  • Our service offers guaranteed turnaround times on Buds/Flowers/Plants/Biomass, Capsules, Concentrates/Extracts, Distillates, Gummies, Isolates, Nuts, Tinctures, Topicals (roll-on products, lotions, creams, gels, salves), and Vape Oils.

Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

5-star
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Rated 5 out of 5 stars

hands down best customer service

hands down best customer service i have experience. For a small company just starting out they help a ton and won’t steer you wrong.

15 December 2020
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Reply from Ionization Labs

Hello Unicorn Alley Team, we greatly appreciate your feedback and kind words. We are always here to help and look forward to future business.

JT Sprockett
VP of Operations

Rated 4 out of 5 stars

Good

This was a wonderful experience and a very nice spreadsheet of all the CBD oils and stuff

15 December 2020
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Reply from Ionization Labs

Hi Donald, thank you for your feedback and kind words. You and your business are greatly appreciated.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Amazing people to work with

Amazing people to work with, fast turn around and accurate results. We'll continue to work with them for all of our testing needs.

18 November 2020
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Reply from Ionization Labs

Hi Chris, thank you for the kind words and business. You all are very much appreciated.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Ionization Labs raised the bar...

Ionization Labs raised the bar for what we expect in a lab testing company. I was blown away by how quickly we received our results. (It said 24 hours, but I was sure there was no way that would actually happen. But it did!). On top of that, the staff was available and attentive and even went above and beyond by answering my questions and addressing a concern. We are switching all of our lab testing over from our previous lab to Ionization Labs in Austin, TX!

17 November 2020
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Reply from Ionization Labs

Hi Chris, thank you for the kind words and feedback. You and your business are greatly appreciated and we look forward to the future business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Best in the West 🤠

Best in the West, these cowboys will treat you 100% right and in a timely fashion. I’m surprised they are not the national standard yet but one day they will be.

13 November 2020
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Reply from Ionization Labs

Hey Nathaniel, thank you for the business and kind words. You and your business are much appreciated.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Above and beyond expectations

Very helpful. These guys bent over backwards to help this hemp farmer. Thanks for everything yall.

9 November 2020
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Reply from Ionization Labs

Hello Wandering Turtle Farm Team, thank you for the feedback. We appreciate you and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

They really explained the process and…

They really explained the process and how they work. I'm confident in accurate results. Thanks for your time and work.

6 November 2020
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Reply from Ionization Labs

Thank you Richard for the feedback and business. We appreciate you and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

An Excellent Lab!

An Excellent Lab to work with. Very Professional with Great Communication. Fast Service with High Standards!

4 November 2020
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Reply from Ionization Labs

Thank you Texas IHC Team for the kind words and feedback. We appreciate you and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Great communication

Great communication, promptly returned phone calls, and fast testing. Would recommend this company for sure. They were very professional. Will do business again

4 November 2020
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Reply from Ionization Labs

Thank you James for the kind word. We appreciate you and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Excellent communication and shipping

Excellent communication and shipping, fast turnaround results! Thank you.

24 October 2020
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Reply from Ionization Labs

Thank you for the feedback Ricky. We appreciate you and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Delivered on everything they said they…

Delivered on everything they said they would do. And not just once, we've utilized their services multiple times.
Great and accurate service each time.

6 October 2020
Unprompted review
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Reply from Ionization Labs

Thank you Tina for your feedback. We appreciate you and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

A Caring Crew

Ionization Labs went the extra mile to make sure my products were tested correctly. I really can't thank them enough!

5 October 2020
Unprompted review
Ionization Labs logo

Reply from Ionization Labs

Thank you Ruth for your feedback. We appreciate you and your business.

JT Sprockett
VP of Ops

Rated 5 out of 5 stars

We got the pleasure to work with JT and…

We got the pleasure to work with JT and he is outstanding. JT went way beyond his call of duty. He's a champ at returning calls even late on Friday's. Thanks for all the help!!! JT deserves a raise!!!

2 October 2020
Unprompted review
Ionization Labs logo

Reply from Ionization Labs

Hi Rob, thank you for the kind words. We appreciate you all and your business.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

They are customer service driven from…

They are customer service driven from top to bottom. I have nothing but great things to say about ionization labs. We look forward to utilizing their services in the future.

29 September 2020
Unprompted review
Ionization Labs logo

Reply from Ionization Labs

Thank you T&C Team. Your feedback is much appreciated.

JT Sprockett
VP of Ops

Rated 4 out of 5 stars

Great lab

The staff has always been quick to respond to any questions, emails, or messages. They've been very helpful to me this first hemp season. I think that their fees are very reasonable. I look forward to working with them in the future.

28 September 2020
Unprompted review
Ionization Labs logo

Reply from Ionization Labs

Thank you Chadwik for your feedback. We appreciate you and your business.

JT Sprockett
VP of Ops

Rated 5 out of 5 stars

5 stars

Awesome customer service and the turnaround time is spectacular

17 September 2020
Unprompted review
Ionization Labs logo

Reply from Ionization Labs

Thank you Matthew. Your feedback is much appreciated.
JT Sprockett
VP of Ops

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