IOU Financial Reviews 969

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the entire process seamless and stress-free. Many highlight the exceptional customer service, noting that representatives are knowledgeable, responsive, and take the time to explain complex information clearly. People appreciate the efficiency and ease of their overall experience, often describing it as fast and smooth. However, some customers also noted dissatisfaction with specific individuals, mentioning that certain interactions were difficult and uncooperative. These reviewers felt that some staff members were more interested in closing a deal than in understanding their needs, and in some cases, led to less positive interactions.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional and... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the helpfulness and... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was handled very professionally while still being friendly and nice. Hillary Albertson and Tammy Krause could not have been more delightful. Hillary had phone tech issues but remained calm. Tammy... See more

Company replied

Rated 5 out of 5 stars

This company is extremely competitive. You could spend weeks applying elsewhere, or you could just give them a shot. They’re fast, fair, and make aggressive but reasonable offers. Once I was... See more

Company replied

Rated 5 out of 5 stars

I worked with two great individuals. Alvin was my rep during the application process and Tammy Krauss to sign the contracts. Both were incredible, answered all my question, super friendly, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Borrowing money for business is typically a difficult process but the entire process with IOU Financial was easy and straightforward. Tammy Krause was extremely friendly, helpful and made what’s ty... See more

Company replied


Company details

  1. Non-bank financial service

About IOU Financial

Written by the company

IOU Financial provides small businesses throughout the U.S. access to the capital they need to seize growth opportunities quickly.

Typical customers include medical and dental practices, grocery and retail stores, salons, gas stations, auto repair shops, and restaurants. In a unique approach to lending, the IOU Financial advanced, automated application and approval system accurately assesses applicants' financial realities, with an emphasis on day-to-day cash flow trends.

IOU makes new and renewed loans of up to US$1,500,000 to qualified U.S. applicants within a few business days, with affordable charges favorable to cash-flow management. Its speed and transparency make IOU Financial a trusted alternative to banks.

IOU Financial has been lending to small businesses since 2009 and funded over US$1.5 billion in loans. IOU Financial operations is based in metro Atlanta, Georgia. For more information, visit http://IOUFinancial.com.

IOU Financial was formerly known as IOU Central

Contact info

4.9

Excellent

TrustScore 5 out of 5

969 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very helpful

Very helpful, understanding and went above and beyond! Best experience ever!

3 October 2024
Unprompted review
IOU Financial logo

Reply from IOU Financial

We're so glad to know you had a good experience and we appreciate your business!

Rated 5 out of 5 stars

We had a great experience with Karen

We had a great experience with Karen. She answered every question in a timely manner. We look forward to continue to do business with her.

2 October 2024
IOU Financial logo

Reply from IOU Financial

Thank you. We look forward to working with you again in the future!

Rated 5 out of 5 stars

I have worked with IOU for years and…

I have worked with IOU for years and their processes are first rate. I work with Tammy and she has always been professional and met our company’s needs.

26 September 2024
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your continued business!!

Rated 5 out of 5 stars

This is a blind-sided decision not…

This is a blind-sided decision not because I knew, but the name stands out. It's very understandable as a no nonsense institute for loans with indecent credit approval for clients. Accordingly, it seems likely that this last resort must come true. Also some of the names that gave rave reviews are very trusted pupil that I knew before. Thus, these are my trusted words for you from me. I hope this business deal is made in Heaven straight up to max. May God bless our efforts! Thankfully, the applicant.

26 September 2024
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you!

Rated 5 out of 5 stars

Its easy

the representative on the phone I dealt with Tyra was incrediable explaining everything in detail and helped with another issue. I was very thankful of.

25 September 2024
IOU Financial logo

Reply from IOU Financial

Thank you so much for your business and your feedback.

Rated 5 out of 5 stars

loan

Good process. Nice professional people

6 September 2024
IOU Financial logo

Reply from IOU Financial

Thank you for your feedback, Johnny!

Rated 1 out of 5 stars

Borrow 48k paying back 67k for weekly…

Borrow 48k paying back 67k for weekly payment of 1k.This people will kill you after putting you in the grave ,slaughter you again ,they worse than vampire .Taking advantage on people. May the hell fire be your paradise

24 January 2024
Unprompted review
IOU Financial logo

Reply from IOU Financial

We take reviews very seriously and strive to understand how to improve our services and communication. Our goal is to offer small business owners quick and affordable access to capital. Due to our fast process, our rates can differ from a traditional bank, but they serve a different purpose.

Rated 5 out of 5 stars

Tammy is amazing as always!!

Tammy is amazing as always!!! So helpful, informative, patient, and friendly!!!

14 August 2024
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your comments!

Rated 5 out of 5 stars

To be honest I was really nervous about…

To be honest I was really nervous about doing this but Mr Josh , ms Samantha , ms Tammy and ms Karen made it really easy for me and made me feel comfortable with the whole process all of my future business will be done through them I can’t thank them enough!

31 July 2024
Unprompted review
IOU Financial logo

Reply from IOU Financial

Michael, we're so glad you had a great experience and we look forward to working with you again in the future!

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