Ignite Property Group Limited Reviews 83

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service from start to finish …Had cavity wall insulation done and was bit nervous of the procedure .. needn’t have worried at all as soon as they arrived Jamie and David were total professionals... See more

Rated 5 out of 5 stars

Blaine and Josh came to do our loft insulation. They were punctual, efficient, and all round lovely guys!! As the only woman in the house at the time, I was a bit nervous beforehand but they were so k... See more

Rated 5 out of 5 stars

Prompt survey followed by detailed report. Answered all our questions before we went ahead. Had both cavity wall insulation and more loft insulation. Both teams were excellent, tidy, efficient and pol... See more

Rated 5 out of 5 stars

I’m very pleased with the loft insulation. The survey was thorough & explained to me what was being done & why a survey was necessary prior to work being carried out. The guys who did the installation... See more

Company details

  1. Property Surveyor

Written by the company

A bespoke and independent Snagging and Thermal Imaging service. Honest and reliable reports available within 24 hours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good work

Carl and Frank were both efficient and friendly and full of interesting information for a nosy customer such as myself!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service, quick and professional

Great service from start to finish - would recommend. Jack was very helpful with the initial enquiry and quote and Frank and Carl did a great job with the installation. Quick, tidy and professional and great value for money. The whole house now (finally) feels cosy.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant company, excellent job and communication

Brilliant communication throughout, great service and the team clearly explained each step. They did a professional job and when we needed some prior damp proofing work before the insulation could be completed, the team told us exactly what we needed to do in order for the insulation to be installed. Very impressed and would highly recommend.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

I had great experience with Ignite…

I had great experience with Ignite property from quotation to getting my cavity walls insulation done. Very friendly people honest and most important is very punctual. Surveyor was on time as it was promised. I received very detailed report as promised the same day at later time. Once I agreed with the pricing and date the cavity insulation can was parked outside my driveway. Jack and Karl filled cavity walls. Very friendly guys. I did ask them so many questions and Jack was more than happy to answer and explain all questions I asked. I would highly recommend them. They are also very competitive in pricing.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

From the initial survey through to the installation of the cavity wall insulation the communication was spot on.
The team explained all steps and made everything very clear.
On the day of the insulation, the team explained everything and cleaned up after themselves - always good to keep the boss happy 😉

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Competitive quote from a friendly and professional family business. Scheduled works carried out on time, fully explained and kept informed. I wouldn't hesitate to use again.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Thinking of having cavity wall insulation?

I am usually apprehensive about tradespeople, but turns out I needn’t have been worried in this instance. Henry and Sophie were very responsive on the admin communication side, and Frank (doing the cavity wall installation itself) was excellent. He arrived promptly and was polite. He clearly knew his business, and explained exactly what needed to be done. He then got straight to work, which lasted a few hours (they usually work in pairs, but this time he was on his own), and cleaned up after himself. The job was done to a high standard, and I instantly noticed a difference in how much longer my home remained warm after the heating had turned off. The guarantee documents arrived promptly after the works were complete, and I have to say I cannot fault the process from beginning to end. Would definitely recommend this as a reliable company, with polite staff and good communication.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Would highly recommend Ignite for insulation work.
From the initial enquiry to completion of task their communication at all times was excellent. They carried out the work which included cavity wall and loft insulation in a hassle free way. Good timekeeping, competitive prices and took away a lot of the stress through liaison with third parties when needed. Cannot speak highly enough.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Cavity wall insulation

We wanted the walls insulated as we have a single floor extension with three outside Walls and a flat roof
The guys arrived on the agreed date and were punctual. They explained and showed us what they were going to and approximately how long it would take. The works were carried out quickly and within the time stated. They left the work area clean and tidy.
We consider the cost was reasonable and we noticed how much warmer the room was the very next morning.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Cavity wall insulation

Excellent communications and prompt service. We managed to get fitted in on an earlier date, which suited us really well. Guys that did the job were friendly and efficient and kept the place really tidy. Many thenks

18 February 2024
Unprompted review
Rated 2 out of 5 stars

Thermal imaging - waste of money

Surveyor arrived on time and was polite. He spent about an hour taking photos of the house, all from the inside. I received the report the next day, which was a PDF of the thermal images with some very cursory explanations, nothing more detailed than "ceiling retaining heat", "cold ingress from the window - can be adjusted" and "wall losing heat which could be due to a breakdown or lack of cavity wall insulation". Some of the images were missing and it took four chaser emails and a phone call to get the missing images sent to me. This cost almost £400. I could have bought a camera myself and done a better job for less.

9 January 2024
Unprompted review
Ignite Property Group Limited logo

Reply from Ignite Property Group Limited

Hi Mike,
Thank you for your review and we are very sorry that we have not reached the level of service expected of us.
If you'd like to send us an email of any detail or explanations you'd like or think are missing from the report, to info@ipgl.uk, we'll be more than happy to assist. We would like to ensure you have got all the detail and information that you would expect from the report.
Best regards,
Ignite Property Group.

Rated 5 out of 5 stars

My wall cavity and loft insulation were…

My wall cavity and loft insulation were completed within weeks of each other. The reports was fully detailed and all my questions were answered. Both jobs were completed on time and very efficiently. The guys were very pleasant, clean and tidy. My house temperature has improved so much, I'm now enjoying my cosy home, I should have done this years ago. I highly recommend Ignite Property Group

22 February 2024
Unprompted review
Rated 5 out of 5 stars

We would highly recommend this Company

We would highly recommend this Company. All works were carried out professionally and without disruption to ourselves. Very polite installer. Definitely recommend. Excellent service.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

All Good

It was a very good job for a very competitive price.
All went well, no complaints.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great cavity wall insulation

Did a fantastic job, really pleased with my upgraded cavity wall insulation. It's made a big difference and my energy use when down notably straight away.

Really enthusiastic and professional fitters who clearly love what they do and know their stuff. Really good communication from the office and the whole process was clear.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Ignite Insulation, A pleasure to work with.

Approached the company for multiple properties now, in my experience the company has been both professional and efficient. Communication from first point of contact till completion has always been great and they have stuck to their installation dates. The install team work respectably and tidily on site following site procedure.
Will continue using for future projects.

17 January 2024
Unprompted review

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