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See what reviewers are saying

Rated 1 out of 5 stars

My refund was ignored. I requested a refund a few days after my purchase in early February, and it still hasn't arrived. The explanation in one of the reviews below that the refund takes 5 days is a l... See more

Rated 1 out of 5 stars

Unfortunately I can't evaluate the product, it doesn't work on my Macbook Pro M4 2026. The UI doesn't respond to the click, I've already contacted support, sent video images, and the support response... See more

Rated 3 out of 5 stars

Best VPN in the Market When it comes to VPN services available in the market today, iProVPN undoubtedly stands out as the absolute best. Its exceptional consistency is unmatched, as I rarely enco... See more

Company replied

Rated 5 out of 5 stars

It has been a great experience to use iProVPN. My data is protected from prying eyes by the platform's strong security safeguards and ease of use. The connection speeds are constantly fast, and I have... See more

Company replied

Company details

  1. VPN Service
  2. Computer service
  3. Internet Service Provider
  4. Software company

Written by the company

iProVPN provides you a fail-proof way to stay secure on the internet. The internet is an open platform that interferes with users’ freedom and creativity without permission. Every user is predominantly free to access, publish, and edit public content. The motive of iProVPN is to provide a Virtual Private Network (VPN) service to secure communication and data exchanges. This initiative was taken after monitoring numerous security issues on the internet including identity theft and data leaks. iProVPN came up with a VPN service consisting of efficient attributes that would help the user to stay anonymous, clear network blocks, and access geo-restricted content without any limitations. This VPN was created utilizing the latest user-friendly technologies. With iProVPN, you are only one click away from online freedom and private browsing. It can be hard to trust platforms that have users’ personal and business data. iProVPN assures you that your online activities and sensitive data will not be stored, leaked, and will stay confidential.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The primary function of a good virtual…

The primary function of a good virtual private network (VPN) is to provide a highly secure and trustworthy connection when using your devices on a public network. Good VPNs enable a private connection, linking computer networks through military grade encryption.

21 July 2023
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Caleb,

Thank you for highlighting the importance of VPN security. At iProVPN, we prioritize top-level security, including 256-bit military-grade encryption, to ensure your online safety. If you're satisfied with our service, we'd appreciate it if you could update your rating. If you have any concerns or require assistance, please don't hesitate to contact us at support@iprovpn.com.

Thank you!

Rated 5 out of 5 stars

iProVPN very secure and the best of all

Currently most of 75 percent of what we do is on the internet and we need security because of hackers or cyber criminals, as a freelancers and affiliate marketer we do alot on website and will make our money on Web space to secure your vital information you need iProVPN because is the best

16 July 2023
Unprompted review
Rated 3 out of 5 stars

iPro VPN

iPro VPN: User-friendly, secure, and privacy-focused. Extensive device support, strong encryption, and no-logs policy. Decent server network, but occasional latency issues. Recommended for enhanced online privacy.

21 July 2023
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Adeosun,

We're thrilled to hear that you're happy with our services! Your satisfaction means a lot to us. If you're still pleased with our service, updating your rating would not only show your ongoing satisfaction but also help other users make informed decisions.

If you have any concerns or need assistance, don't hesitate to reach out to us at support@iprovpn.com.

Thank you!

Rated 3 out of 5 stars

This for is the best VPN I have ever…

This for is the best VPN I have ever used and a very unique one at that, so I will strongly recommend the VPN to anyone who needs a stable VPN.

30 June 2023
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Akinbobola,

We're thrilled to hear that you're happy with our services! Your satisfaction means a lot to us. If you're still pleased with our service, updating your rating would not only show your ongoing satisfaction but also help other users make informed decisions.

If you have any concerns or need assistance, don't hesitate to reach out to us at support@iprovpn.com.

Thank you!

Rated 2 out of 5 stars

iProVPN is top notch

iProVPN is outstanding and top notch. Very reliable and easy to use

21 July 2023
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Chime,

We're thrilled to hear that you're happy with our services! Your satisfaction means a lot to us. If you're still pleased with our service, updating your rating would not only show your ongoing satisfaction but also help other users make informed decisions.

If you have any concerns or need assistance, don't hesitate to reach out to us at support@iprovpn.com.

Thank you!

Rated 5 out of 5 stars

This is the best VPN I would ever come…

This is the best VPN I would ever come across! It satisfies my need for VPN, with no bugs. If I can just rate the VPN more than 5 stars, I'd have liked that, because the features are satisfactory. I urge anyone reading this to download and use this VPN.

21 July 2023
Unprompted review
Rated 3 out of 5 stars

Best VPN in the Market

Best VPN in the Market

When it comes to VPN services available in the market today, iProVPN undoubtedly stands out as the absolute best. Its exceptional consistency is unmatched, as I rarely encounter any issues. In the rare event that a problem does arise, their support team provides excellent assistance. As a long-term user who has been paying for their annual service, I recommend iProVPN to anyone who wants a stable VPN.

9 June 2023
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Umar,

We're thrilled to hear that you're happy with our services! Your satisfaction means a lot to us. If you're still pleased with our service, updating your rating would not only show your ongoing satisfaction but also help other users make informed decisions.

If you have any concerns or need assistance, don't hesitate to reach out to us at support@iprovpn.com.

Thank you!

Rated 1 out of 5 stars

Horrible VPN - Horrible CS - no refunds

On the trial pop up, it shows "30 Day Money Back Guarantee" underneath the "7 Day Trial Plan" they claim, the trial is not eligible for a refund even when I pointed out that I've had it for only an hour, and on the order page it stated "All iProVPN *plans keyword* are eligible for their "30 Day Money Back Guarantee" hassle free refunds. It couldn't be further from the truth. If they'll scam my $.99 trial plan, imagine what they'll do if you buy their more expensive plans. Their VPN is horrible, they lie about their locations, such as LA is in some far away country instead (can't remember) with way higher ping compared to what I pulled from terminal, from their server list. It times out most of the time, and generally is a *CRAP* interface with many glitches. I wouldn't trust this VPN with an 10-foot pole. Instead of 24 ping it was 188 ping. Also, under 'what's included', when having selected the 7 day trial plan, it again shows "30 day money back guarantee". Let me reiterate, DO NOT BUY THIS HORRIBLE VPN HORRIBLE CUSTOMER SERVICE. Thank you.

4 May 2023
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Dawg,

We appreciate your feedback regarding our trial offer and refund policy. Just to clarify, our 30-day money-back guarantee applies to our 1-month plan package and onwards. We apologize for any confusion this may have caused and assure you that we take your concerns seriously. Regarding the ping and services, please share your concerns at support@iprovpn.com. We will prioritize your concerns as they help us in bettering our services.

Thank you.

Rated 1 out of 5 stars

A truly awful company

A truly awful company. Despite cancelling my 7 day free trial, I keep getting reminders to renew my subscription. I contacted support several times to get this stopped, but to no avail.
I even tried to get this resolved via "Chat" but gave up after waiting far too long for any resolution.
Unfortunately, the worst VPN service I have ever tried.

6 February 2022
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Edward,

Upon reviewing your case, I noticed that we canceled your subscription on January 27, 2022. On the same day, we asked for the reason for the problem you are facing with iProVPN, but unfortunately, we haven't received a response from you.

If you would like to test our services again and share your review, we are happy to offer you a one-month premium VPN account free of cost. If you have any concerns or require assistance, please contact us at support@iprovpn.com.

Thank you.

Rated 4 out of 5 stars

I've updated my iProVPN. And I like it a lot

Previously, I've written a very negative review of iProVPN, but...
Just recently, I've downloaded it again - just to try.
And I like it a lot.
They have their own servers(!)
It's very easy and fast to connect!
I have not noticed any leaks!
iProVPN has Wireguard!
I have not noticed any disruptions with connectivity!
I've started using iProVPN again.

1 December 2021
Unprompted review
iProVPN logo

Reply from iProVPN

Hello Indie,

It's wonderful to hear that you've had such a positive change of heart! It's not uncommon for products to improve over time, and it seems like iProVPN has really impressed you with its latest updates. It's always refreshing when a second chance leads to a great experience. Thanks for sharing your updated perspective!

Thank you.

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