They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more
Company replied
Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more
Company replied
After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... See more
Company replied
Company details
- Mobile phone repair shop
- Computer repair service
- Mobile Home Supply Shop
- Phone repair service
- Screen repair service
- Trade school
Written by the company
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Contact info
128 City Road Old Street, EC1V 2NX, London, United Kingdom
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4.2
Great
626 reviews
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service! Iphone was very cracked on both sides. They came to our house the next day and fixed it and it’s as good as new!
30 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Sarah,
Thank you for the lovely feedback. We’re glad we could come out the next day and get your iPhone looking as good as new again. Really appreciate you taking the time to leave a review.
Best regards,
iRepairMan Team
Quick response to my initial enquiry
Quick response to my initial enquiry. Fixed the phone despite advising him wrong phone details. Very polite and approachable. Very pleased with the service and have already recommended to others.
26 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Liz,
Thank you for your kind feedback. We’re glad we could respond quickly and get your phone fixed even with the mix-up on the model details. It’s great to hear you found the service polite and approachable, and we really appreciate the recommendation.
Best regards,
iRepairMan Team
Worst service ever
Worst service ever, day 3 and still has mi child ipad
7 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Valued Customer,
This experience does not reflect our service values, and I’m truly sorry for the inconvenience.
I’ve flagged this for our team to fast-track. If you can email the order/repair number and your name, I’ll personally look into it right away and provide you with a clear timeline today.
You can reach me directly at support@irepairman.co.uk, and I’ll ensure we resolve this issue promptly.
Thank you for giving us the opportunity to resolve this for you.
Best regards,
Fast service and friendly - thanks Marty!
Marty fixed my iPhone 16 pro which had a smashed screen. He was really quick, very friendly and has done a great job. I highly recommend his services! Thanks Marty.
8 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Olly,
Thank you so much for the 5-star review! We’re delighted to hear that Marty was able to resolve your iPhone 16 Pro issue quickly and that you found the service to be friendly and professional. We’ll be sure to pass your kind words on to him. We appreciate your recommendation and look forward to helping you again if you need us in the future.
— The iRepairMan Team
The repair was fast and convenient
The repair was fast and convenient. Good value for money!
5 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Tosin,
Thank you for the 5-star review! We’re pleased to hear that you found the repair to be fast, convenient, and good value for money. Your feedback means a lot, and we’re always here if you need us again.
— The iRepairMan Team
Amazing Customer Service
Amazing Customer Service, Very quick and Great price. I would recommend for everyone. They repaired my phone at 10pm and came within 2 hours. Great for emergency’s.
5 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Hi Kumayl,
Thank you so much for your kind words and recommendation! We’re thrilled to hear you were happy with the speedy service, fair pricing, and that we could help with your phone repair even late in the evening. We’re always here when you need us—day or night!
— The iRepairMan Team
Further developments
Further developments: I took my iPhone to Apple who ran full diagnostics. The device fails on the low ambient light sensor because the screen fitted by iRepairMan is not compatible. Face recognition also fails. In other words this screen was never going to work properly – it is a scam.
The latest reply from iRepairMan to me was:
“Therefore, as a final gesture of goodwill, we are prepared to refund you £95 once the phone screen parts are returned in the same condition.”
So they want their screen back but I am left without one.
They also want to buy my silence. Their email continues:
“This offer is conditional on the removal of any negative reviews you have left against our company.”
This is how they run their business – fitting incompatible parts, refusing to fix the problem, offering a token refund only if you take down your reviews.
Avoid at all costs.
27 August 2025
Unprompted review
Fantastic service from the iRepair man
Fantastic service from the iRepair man. He fixed my badly cracked front phone screen. Good value for money and nice man. Thank you
4 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
“Thank you, Nancy, for your kind words and 5-star review! We’re so glad we could get your phone looking like new again. Your feedback means a lot to us, and we look forward to helping you or your friends anytime you need a quick, reliable repair.”
£330 down the drain
£330 down the drain! I had the charging point replaced by iRepairman. Was quoted one pro but when he received it said it was more expensive for the iPad Air. I had stated the model on original enquiry but as he had the iPad agreed the higher price. When returned the iPad started to freeze and then flash pink and switch off. I contacted my original contact at iRepairman and he said he would provide labels so that he could repair under warranty. Once he had the iPad he informed me it was a battery fault and he would replace it. Two weeks later ( a lot later than promised ) it was returned. I switched it on and it lasted two minutes. Exactly the same fault but now totally unusable as it switches off every 2-3 minutes. He said he would call me back the following day to arrange repair or refund. Surprise surprise, no call and no answer to my emails and phone switched to answering service. Calls not returned and then a text from another number stating that the office was closed and they were out if the city. Avoid this company at any cost!
Contacted the number given and it's a ChatBot. It took my name, email and address and said it would reach out to me! I want to speak to someone.
3 September 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Lynda,
We’re truly sorry to hear about your experience. At iRepairman, our goal is to deliver fast, reliable, and professional service. We apologise that your recent repair did not reflect these values.
Please contact us directly on 020 7046 0476 with your job reference so we can quickly locate your order, review your repair under warranty, and work towards a satisfactory resolution.
Your feedback is very important to us, and we’ll use it to improve the service we provide to all our customers.
— The iRepairman Team
Successful emergency repair
My son smashed his iPhone screen the night before we went away for 2 weeks. We booked the repair via WhatsApp late in the evening to get the phone repaired at Heathrow T5 the next morning before our flight. I was a bit sceptical about it all but it actually worked brilliantly, screen was replaced in about 20 mins. Happy son! Great service.
23 July 2025
Unprompted review
Perfect man!
13 July 2025
Unprompted review
They were extremely quick!
16 July 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Zakiah,
Thank you for your lovely feedback! We’re delighted to hear you were happy with the speed of our service. Always here if you need us again!
Best regards,
Team iRepairMan
Super helpful
Super helpful, friendly, fast and did a great job with my son’s iPhone. Will def use again
26 June 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Matthieu,
Thank you for your kind words! We’re so glad to hear you were happy with the service for your son’s iPhone. It means a lot to know you found us helpful, friendly, and efficient. We look forward to assisting you again in the future!
Best regards,
Team iRepairMan
Got same day response
Got same day response, even on a Sunday.
The guy repaired the iPhone in one go, even popping out for 1/2hr to get an extra cable he found was needed. Kept to original quoted price: cheaper than shop prices & nearly 1/3 of the Apple repair price. & Still with 1yr warranty.
6 July 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Andy,
Thank you for your great feedback! We’re pleased we could assist you the same day—even on a Sunday—and that the repair was completed efficiently and at a fair price. We’re glad you found value in our service and the included 1-year warranty.
Best regards,
Team iRepairMan
Fast professional service
Marty provided a very fast professional service at a reasonable cost. I would certainly recommend.
25 June 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Martin,
Thank you for your kind words! We’re glad to hear you were pleased with the fast and professional service. Your recommendation means a lot to us.
Best regards,
Team iRepairMan
Quick, Useful Service
Maratib is great. I needed a new charging port installed into a Xiaomi 11 lite and a screen replacement. At first I found it strange that he turns up in his car and works from his car. But he was very quick and did a great job. The phone was like new when he'd finished. I don't think he needed to actually replace the screen, which had some cracks. I think he just cleaned it with some special tools. So all in all, £120 was quite expensive but considering he drives over and does a great job quickly, I'm very happy.
3 June 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Roger,
Thank you for your thoughtful feedback! We’re glad to hear you were happy with the quick and effective service, and that your Xiaomi 11 Lite felt like new when we finished. Our mobile setup is designed for convenience, and it’s great to know it worked well for you.
We truly appreciate your support and honest comments—always here if you need us again!
Best regards,
Team iRepairMan
Faulty Screen and Fake Warranty - Money Back from Amex
Iphone 13 pro max screen was faulty and had dead pixels in just over a month.
Claimed to have a 12-month warranty, but then wouldn't honour it. Claimed every possible actual screen fault is due to own use of the product (lol) and against the T&Cs of the warranty (which wasn't presented before the sale)
Luckily, I paid with Amex and I've gotten my money back.
Do not use this fraud.
1 April 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Customer,
Thank you for your feedback. We are sorry to hear that you were dissatisfied with your experience. At iRepairMan, we stand by our 12-month warranty on screen replacements and handle all claims in accordance with our published terms, which are available on our website and shared upon request.
Unfortunately, we are unable to identify your case in our records. If you believe your repair was mishandled, please email us at support@irepairman.co.uk with your job reference so we can review it further.
We remain committed to providing clear, fair, and professional service to all customers.
Best regards,
Team iRepairMan
Fantastic Service – Finally Got My iPhone 15 Pro Max Fixed!er multiple unsuccessful attempts to…
After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad I did.
The service was fast, professional, and incredibly efficient. My phone was fully repaired in under an hour, with no fuss. The cost was also very reasonable – especially when compared to Apple’s pricing.
Highly recommended if you're tired of the usual repair runaround. Thank you again, iRepairMan, for getting my phone back to full power!
26 June 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Ionut,
Thank you so much for your amazing feedback! We’re thrilled we could step in and help when other options fell short. It’s great to hear your iPhone 15 Pro Max is now back to full power, and that you found our service fast, efficient, and reasonably priced.
Your recommendation truly means a lot to us. We’re always here if you need us again!
Best regards,
Team iRepairMan
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jesse,
Thank you for your feedback. We’re sorry to hear you were dissatisfied with your experience. Unfortunately, we could not identify a record of your repair in our system. If you believe there was an issue, please contact us directly at support@irepairman.co.uk with your job details so we can look into it properly.
We are committed to resolving genuine concerns in a fair and professional manner.
Best regards,
Team iRepairMan
Prompt and clear communication from the…
Prompt and clear communication from the get-go with Marty and he did the job (mobile screen repair) at a fair price within 24 hours. Excellent service! Would thoroughly recommend.
15 June 2025
Unprompted review
Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Aasiya,
Thank you for your wonderful feedback! We’re so pleased to hear you were happy with the prompt communication and quick turnaround. It’s great to know the service met your expectations, and your recommendation means a lot to us.
Best regards,
Team iRepairMan
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