iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Reviews 626

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and convenience, often highlighting the ability to have devices repaired at their location. Many people appreciate the professional and helpful approach of the staff, noting their ability to resolve complex issues and provide clear communication throughout the repair process. However, some customers were dissatisfied with the product and quality of the repairs, reporting issues such as screens not working correctly, visible smudges after repair, or the use of incompatible or low-quality parts. A few people also felt that the price was too high for the quality of work received, and some experienced difficulties with aftercare or refunds for faulty repairs.

What people talk about most

Service

People report positive experiences with service. Many customers praise the convenience of at-home repairs,... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the technicians for being quick,... See more

Product

Users describe ambiguous interactions with product quality and repair services. Some customers experienced... See more

Price

Customers consistently note ambiguous experiences with price. Some reviewers found the prices reasonable,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express significant dissatisfaction, citing issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more

Company replied

Rated 5 out of 5 stars

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more

Company replied

Rated 5 out of 5 stars

After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... See more

Company replied


Company details

  1. Mobile phone repair shop
  2. Computer repair service
  3. Mobile Home Supply Shop
  4. Phone repair service
  5. Screen repair service
  6. Trade school

Written by the company

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Contact info

4.2

Great

TrustScore 4 out of 5

626 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very impressive service

Very impressive service, arrived the same day as putting in the repair request. The price was quoted up front so I knew exactly what to pay.

Arrived on time , very prompt repair and now the phone is as good as new

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Expert technician

I appreciate the quick fix at a short notice for a damaged phone which seemed impossible.
Highly recommended for urgent work at a reasonable price.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Good work took 20 min.

Good work took 20 min. I have given 5 stars even though he was 2 hours late, however he did phone to let me know, so it would have been unfair not to as his work was exceptional.★★★★★

14 February 2025
Unprompted review
Rated 5 out of 5 stars

The service did exactly what it says

The service did exactly what it says. The repairman came to me same day, at the time we agreed, fixed the smashed glass, charged what was on the website, gave me a receipt and left.
Polite, well organised and punctual.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Immediate friendly response to my initial enquiry. Repair completed on the day. Very good communications wrt ETA for service.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and fair price

Excellent service and fair price. I needed to repair my phone fast and irepairman were able to provide me the service in the comfort of my own home. The engineer who visited was very professional and explained everything he was doing to me. I will highly recommend them.

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Marty

Amazing service from Marty. Fixed 2 of my boss' iphones at super short notice, before a flight. Highly recommend. Easy payment too.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

iPad 2021 model

iPad 2021 model, power button sunk in after a drop. Call and collected the same day. Marty collected the tablet from home, no reference given, a bit scary. 2 days later tablet came back with lots rubber bands holding the screen and some glue at the side of the edge of the screen. Paid via credit card with on the go chip and pin machine.
After a quick clean, all working in great condition. Outstanding job.
I would recommend the service, communication can be slow to come as they must be busy, overall I would use again.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service …

Excellent service …. Communication throughout was good - prompt and quality part fitted - A+ recommended!

8 January 2025
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Paul,

Thank you for your fantastic feedback! We’re so pleased to hear you were happy with our communication, prompt service, and the quality of the repair. Your A+ recommendation means a lot to us, and we truly appreciate your support.

If you ever need assistance again, we’ll be here to help. Thank you for choosing iRepairMan!

Best regards,
Team iRepairMan

Rated 5 out of 5 stars

Very impressed with the IRepairMan…

Very impressed with the IRepairMan mobile repair service. It saved a lot of time and hassle and was competitively priced.
Would use them again

23 December 2024
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Joyce,

Thank you for your lovely feedback! We’re so glad to hear that our mobile repair service saved you time and hassle while being competitively priced. Your satisfaction is our top priority, and it’s wonderful to know you’ll use our services again.

We truly appreciate your support and look forward to assisting you whenever needed.

Best regards,
Team iRepairMan

Rated 5 out of 5 stars

These guys were great

These guys were great. Called them late yesterday and they came out today! They came to the house to repair the phone. Guy who came was very knowledgeable.
Would highly recommended.

2 January 2025
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear David,

Thank you so much for your kind feedback! We’re thrilled to hear you were happy with our prompt service and the expertise of our technician. Providing convenient and reliable repairs is what we strive for, and your recommendation means a lot to us.

If you ever need assistance again, we’re just a call away. Thank you for choosing iRepairMan!

Best regards,
Team iRepairMan

Rated 5 out of 5 stars

Fantastic quick and efficient service

Fantastic quick and efficient service. iPhone screen fixed to a high standard within 20 mins and all in the convenience of your own home. Highly recommend.

30 December 2024
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Aruch,

Thank you for your wonderful feedback! We’re delighted to hear you were impressed with our quick and efficient service. Fixing your iPhone screen to a high standard within 20 minutes at the convenience of your home is exactly the experience we aim to provide.

Your recommendation means a lot to us, and we’re always here to help whenever you need us.

Best regards,
Team iRepairMan

Rated 5 out of 5 stars

Tip top service …

I called I repair man and he came over the same evening. He took away the iPad and within 24 hours repaired it at a very reasonable cost. I have used them a few times and would highly recommend.

3 December 2024
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Chris Jay,

Thank you for your wonderful feedback and for trusting iRepairMan with your iPad repair! I’m so glad we could provide a quick and efficient service at a reasonable cost. Your continued support and recommendation mean a lot to us. We’re always here whenever you need assistance with your devices.

Best regards,
Team iRepairMan

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