Sale person very friendly. Called him 9 days after I bought my camera online, and he assured me it is on it's way. I received it 4 days after that. Only reason for 4 stars instead of 5, is that I am s... See more
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Company details
Written by the company
South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses
Contact info
HQ Offices, 2nd Floor, Tower B, Northlands Shopping Centre, Northriding, 2161, Randburg, South Africa
- 0101575029
- sales@irobustec.co.za
- irobustec.co.za
Replied to 50% of negative reviews
Typically replies within 1 week
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Trustworthy and excellent prices
Their prices are excellent, and the service is friendly with an extremely helpful sales representative. While communication and order updates could be improved, the overall experience was very positive. They are highly trustworthy, and I will definitely be ordering from them again in the future.
Thebe was really helpful
Thebe was really helpful. I received my new camera within 8 working days of purchase. Hands down the best price, and very satisfied with my new Canon R7.
Need better Delivery Comms
The Prices were good, the communication above delivery times can be better. I waited for too long and had to make a few enquiries to find out where my order was. Especially when it is high price products we want to be assured and constantly communicated about our order, it would help feel more comfotable
Pricing was great but delivery slow
Pricing was great but delivery took some time, and we had to follow up repeatedly to get answers and finally delivery...
Great products at a good price
Great products at a good price. Order was communicated well by email
All went well
All went well, but they do not keep you up to date on the progress of the delivery, so you need to ask them
25% off and delivered in time
25% off and delivered in time. was sceptical but its legit.
I was so anxious to have made such an…
I was so anxious to have made such an expensive online purchase for my camera but it was delivered and on time. No hustles at all.
Thank you.
Good service IRobust
Ordered, goods received in good condition with no fuss. All round good service
Camera received as promised
Camera received as promised, within the time frame suggested during Black Friday and protests! The lack of tracking information was a bit daunting, but they were very quick to respond through the chat service (during working hours) and that was comforting. Satisfied and happy :)
p.s.
I don't usually write reviews but the prices were almost too good to be true, so I'm putting this here to relieve any coffee/red-bull night owl fanatics who might be worried.
Great prices
Great prices, great service, my product arrived in time. Thebe was especially helpful. I would highly recommend.
GREAT SERVICE
Trustworthiness
Trustworthiness, affordability and speedily delivery of quality product
improve your delivery commitment and…
improve your delivery commitment and employee some professional staff.
presently your staff is rude and lie to the clients.
Placed an order 13 days ago
Placed an order 13 days ago. Order has still not left. Sent 3 emails and 1 voice message. None have been replied to. This is a 29K order. You would think there would be some level of service. I think i've been scammed...

Reply from iRobust Tech
Stay clear of iRobust Tech
Stay clear of iRobust Tech: I'm still waiting for delivery one month after ordering and paying, with no further communication...
I ordered a Samsung Galaxy S24+ on 19 April 2025, with a promised ETA of around one week. I asked when I could expect delivery on 8 May. They apologised for the delay, blaming their IT company, and informed me that "my camera" shipment will be released the next day. Since then I've heard nothing further from them, and have received no phone.

Reply from iRobust Tech
I would NOT go anywhere near this company
Adding to my previous review... two weeks later and I still don't have my product. Constant excuses, poor communication. Don't make the same mistake I did, go with a reputable company.
When they finally replied on May 13th, they assured me the order would be dispatched that same day. Yet two days later, there was still no delivery. After another follow-up via live chat, I was told my order had been mistaken with someone else's called 'David'!! I was then informed that the shipment containing my item was delayed due to customs inspections.
As of May 19th, I still have no idea when to expect my order.

Reply from iRobust Tech
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