I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... See more
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Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... See more
Company replied
Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... See more
Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... See more
Company replied
Company details
Written by the company
100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.
Contact info
Unit 1 Deepdale Works, Deepdale Lane, Dudley, DY3 2AE, Dudley, United Kingdom
- info@ironandvelvet.co.uk
- ironandvelvet.co.uk
4.6
Excellent
329 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Cleaning products are fantastic
Cleaning products are fantastic. They really work. Also vegan and good for the planet. Win win.
4 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Yay thank you so so much for this review 🥰 We appreciate you!
So convenient and they work brilliantly…
So convenient and they work brilliantly and smell divine and best of all they’re made in th uk 🇬🇧
9 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
This makes us so happy to hear, thank you for a great review 💖
Reply from Iron & Velvet - Plastic Free Cleaning
Thank you for your kind words Rachel 🧡
Reply from Iron & Velvet - Plastic Free Cleaning
We are so glad you love our subscription, thank you for being a loyal customer ✨
Great love it
1 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Thank you for the review Mary 💚
Bad packaging, OK products
The packaging got wet from the rain when it was delivered, so several of the items I bought were ruined when I opened it. The cleaning power is only ok.
1 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Oh no, this is not the experience we want you to have. We would be more than happy to replace your damaged items. Just drop us an email at info@ironandvelvet.co.uk 💌
Excellent customer service
Excellent customer service. Parcel hadn't arrived contacted them and two days later a new one was delivered. Excellent product smell amazing and clean really well.
6 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Cheers Melissa, glad to hear you love our products and we are always happy to help!
Excellent products a d service
Even on the one occasion, when one item was missing, they responded via email and posted the item the following day. Extremely happy with all of their products
30 November 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Thank you so much for the review, we are happy to help always 💛
I love iron and velvet
I love iron and velvet. This time I tried a different scent (coconut and lime). I don't particularly like it, much prefer mango. But I still love the concept and it's mega easy to use, and such low packaging. 8
21 November 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Thanks for the review Sarah 💚 We appreciate honest feedback and understanding what our customers love ✨
Good products and great packaging
Good products and great packaging! So much better for our world.
8 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Ahh what a review, thank you Fiona ✨
Been using these products for years and…
Been using these products for years and love the quality and the smell. The only feedback I would say is the stickers are a nightmare to get off of glass bottles when you refill! Maybe offering an option that comes without additional stickers to save on waste would be helpful?
10 November 2022
Unprompted review
Reply from Iron & Velvet - Plastic Free Cleaning
Thank you for lovely review and feedback Laura 💛
I am afraid we have to send labels with every order due to health and safety requirements. We agree this isn't the most eco-friendly option but it's a legal requirement. Our labels are plastic free, printed with biodegradable inks on recycled paper and can be popped into your recycling bin. Lots of our customers also stick their new labels directly over the old one when swapping to a new product!
Hope this helps and we appreciate your thoughts on this ✨
Reply from Iron & Velvet - Plastic Free Cleaning
Hey Kat, thank you for the lovely review 💚
have not received it yet!
2 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Heya Pam 👋
Oh no, we are so sorry. Your order should have arrived with you by now, we are sending a replacement out today for you!
Reply from Iron & Velvet - Plastic Free Cleaning
Cheers for the great review Erin, we appreciate it 💖
Reply from Iron & Velvet - Plastic Free Cleaning
This makes us so happy to read, thanks Julia 💌
Reply from Iron & Velvet - Plastic Free Cleaning
Thank you so much Jaime, happy cleaning!
Brilliant products
Brilliant products. Haven’t bought any more plastic bottles of cleaners since I started using your products. A great idea and they all work well too.
1 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
We appreciate your feedback so much 💫 Thank you Jane
It's worth it
Great product , fab green credentials - plastic free shower spray is hard to find! arrived speedily, fragranced products smell great, fragrance free is exactly that - both do a great job and easy to store / order more. Thanks
1 December 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Hey Carolyn, we are so happy you love our products. Thank you for your kind words 🥰
Super clean wonderful smell
Super delicious smelling cleaning products. Love their plastic free packaging. Simple, easy and effective.
21 November 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Thank you for leaving us this review, it means alot 💛
What’s not to love
Just received my 3rd subscription. Excellent products. Clean effectively, smell absolutely divine. Just tried the new spiced berry spray, my house smells like Christmas 🎄 Vegan, Cruelty Free & Made in the UK
18 November 2022
Reply from Iron & Velvet - Plastic Free Cleaning
Yay, we are so glad you love our Christmas fragrance! Cheers for the lovely review 🎁🎄
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