Iron & Velvet - Plastic Free Cleaning Reviews 

329
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have used Iron and Velvet for over 4 years now. The products are effective and smell divine. They take up very little space in my cupboard. The sachets dissolve well. Cruelty free, vegan and no pl... See more

Rated 5 out of 5 stars

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... See more

Company replied

Rated 5 out of 5 stars

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... See more

Rated 5 out of 5 stars

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... See more

Company replied

Company details

  1. Cleaning products supplier

Written by the company

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(329)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly. Soo far only used the surface cleaner, but very happy with it nice fragrance.

28 August 2023
Iron & Velvet - Plastic Free Cleaning logo

Reply from Iron & Velvet - Plastic Free Cleaning

Woo thank you so much for your purchase and your review 💚

Rated 5 out of 5 stars

Beautiful smell

Beautiful smell, cleans so well!

29 August 2023
Iron & Velvet - Plastic Free Cleaning logo

Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for the review Cherie. We are so happy to hear you are enjoying using our products 🥳

Rated 5 out of 5 stars

Great company

Great company, lovely products. Easy ordering process and best of all no package wastage

28 August 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you Lisa, we love receiving reviews like this 🫶

Rated 5 out of 5 stars

Wonderful products in their own right

Wonderful products in their own right. The green credentials are an added bonus

10 August 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for your review, we are happy to hear that you are enjoying using our products 😍

Rated 5 out of 5 stars

ABSOLUTELY love these products

ABSOLUTELY love these products! Affordable and smell amazing! Had a discount code so thought I’d try this brand, I’ll definitely be a frequent customer now. Won’t be going back to supermarket cleaners!

5 August 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Wow what a great review, thanks Chloe! We are so happy you found us 💚

Rated 5 out of 5 stars

I have used iron and velvet for many…

I have used iron and velvet for many years. Their products are brilliant and a good price too. I highly recommend.

23 July 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thank you so much for the support Lorna, we love customers like you 🫶

Rated 5 out of 5 stars

Great product

Been using this company for a while. Great product and great customer service. Letterbox size packages too for delivery! 😊

2 July 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you so much for this review Lesley, we really appreciate it ⭐

Rated 5 out of 5 stars

I've been using Iron & Velvet products…

I've been using Iron & Velvet products for 3 years now, and wouldn't buy any other surface or floor cleaner. I especially love the coconut & lime antibacterial surface cleaner, it smells lovely (to be honest all the scents I have tried are) and does a great job. My waste is reduced to a tiny cardboard box every couple of months. Its both convenient and a real space saver to just have the sachets in a drawer untill you need to refill. Delivery has always been quick, and the box is so compact it fits easily through your letter box so no need to worry about being in when it arrives. Brilliant stuff from a brilliant company. So glad I found you!

17 July 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Wow oh wow what a fantastic review Annie, thank you so much!! This means the world to us 🫶🥰

Rated 5 out of 5 stars

Good company

Tried the bathroom and kitchen cleaners great at cleaning and smell lovely too. Also very reasonably priced will definitely be purchasing again.

11 July 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Hey Barbara, thanks a lot for this review! Happy cleaning 💫

Rated 5 out of 5 stars

Great cleaning without plastic waste

I've used the kitchen and bathroom cleaners for at least three years now. They're so effective and smell lovely. I can't imagine going back to lugging around disposable plastics! I've recently tried the glass cleaner, limescale remover and toilet fizzers and they're all amazing too.

10 July 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Thank you for your fantastic review, we are thrilled to hear that you are enjoying using our products 😍

Rated 5 out of 5 stars

Gorgeous scents, easy to use, great eco ethos

We have been using the Iron and Velvet refills for a couple of years now and they are great! We get the antibacterial surface cleaners for both kitchen and bathroom. The smell is gorgeous, and the refills are so easy to use - they dissolve fast in the bottle. Re ordering is easy and it’s great to have them arrive in a very compact box that fits through letterbox. Also love that because the box is so small it doesn’t clutter up the cupboard! Will continue to use these products for years to come.

29 June 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Wow thank you so much for this lovely feedback, we really appreciate it 🫶🧡

Rated 5 out of 5 stars

All the stars ⭐️

Really impressed with these products. An ethos we should all be getting behind, they have managed to produce a magical product that smells divine and actually works! All the stars ⭐️

26 June 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

Woo this is such a GREAT review and makes us so happy to hear 🤩 Thank you Sharon ⭐️

Rated 5 out of 5 stars

I adore the limited edition strawberry…

I adore the limited edition strawberry and lily scent. Always amazing products. Quick delivery, and very affordable.
The toilet fizz are a must too.

1 June 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thank you for taking the time to leave us this review 💚

Rated 5 out of 5 stars

Great products

Great products, fast delivery and love that we are consciously cleaning at home!

31 May 2023
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Reply from Iron & Velvet - Plastic Free Cleaning

Yay thank you for the review Emily 🫶

Rated 1 out of 5 stars
Iron & Velvet - Plastic Free Cleaning logo

Reply from Iron & Velvet - Plastic Free Cleaning

Heya Lauren,

Thank you for leaving this feedback. This certainly isn't the experience we want you to have! We are happy to say that this issue has been resolved and we are sending a second order out to you ASAP as the first order placed was with an incorrect postcode.

Rated 5 out of 5 stars

I always use this company

I always use this company, amazing stuff and amazing prices and it’s good for the environment

2 June 2023
Unprompted review
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Reply from Iron & Velvet - Plastic Free Cleaning

We're so thrilled to know this, thank you for sharing 🌎⭐

Rated 5 out of 5 stars

Love these products

So glad I found Iron &velvet. The products are great. The fragrance is very nice, and I love that there are different options available. Being little sachets they are so easy to store until needed and the best bit is they don't irritate my sensitive skin like normal products do. The delivery is quick and the customer service was fantastic when my package was damaged and products lost during transit, even though it was not their fault.

25 May 2023
Unprompted review
Iron & Velvet - Plastic Free Cleaning logo

Reply from Iron & Velvet - Plastic Free Cleaning

YAY, thank you so much for this lovely review 🥰 We're so happy we could be of help!

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