Great customer service.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have opened 14 accounts with Ironbeam, and my overall experience has been very positive regarding the initial phases. The processes for opening, funding, and activating accounts, a... See more
Prior to Ironbeam I worked with NinjaTrader. NinjaTrader's customer service was terrible: out of the blue their customer compliance department would notify me through E-mail that my account would... See more
Company replied
I have used MANY different brokers and this has been the most personal by far. My initial ACH for $175 hadn’t even left my bank when they assigned me Martin, my personal broker, Martin has been nothin... See more
Company details
Information provided by various external sources
Ironbeam is an industry-leading futures broker providing cutting edge technology, research, and clearing services to trader and introducing brokers worldwide.
Contact info
141 W Jackson Boulevard, Suite 2600 , 60604, Chicago, United States
- 312-765-7200
- trading@ironbeam.com
- ironbeam.com
4.1
Great
225 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Opening of account & Trade
I just managed to open an account with Ironbeam. That was really quick. The support team was really helpful. I will start to transfer the fund to the account as Ironbeam is so convincing.
The margin is low, with this current market volatility, I guess this will be a good platform to leverage the margin facilities.
The only thing that I do not like much about Ironbeam is the trading platform. I am using the demo account and there are a lot of things that need to be improved with the platform for it to help traders in doing their trade.
__________
(Update1 Day after the opening of the account)
I deposited my fund (Wired Transfer) into the account and it worked really smoothly. I made the first trade using the Ironbeam free platform.
One word I can describe the platform- Excellent!. The place, edit, or cancel orders was working seamlessly.
The platform for the real account is totally different with the demo.
28 April 2022
Unprompted review
Reply from Ironbeam Futures
Hi Muhd,
Thank you for taking the time to leave us a thorough review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great week,
The Ironbeam Team
Great platform
Great platform - amazing margins and great execution. I love the web based accessibility.
Perfect for intermediate to advanced futures traders.
26 April 2022
Reply from Ironbeam Futures
Franco,
Thank you for taking the time to leave a review! If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great week,
The Ironbeam Team
Excellent customer service.
8 April 2022
Reply from Ironbeam Futures
David,
Thanks for the kind review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great week,
The Ironbeam Team
Their margins are misleading
Their margins are misleading, they advertise $50 micro contracts when in fact $187 is needed for /MNQ, $132 for /MES
update: yes, you are correct, I apologize for fo the bad review, the margins are enjoyed on the iron beam platform
31 March 2022
Reply from Ironbeam Futures
Hi Sean,
Our margins on the products you list are indeed $50. You elected to use a third-party trading platform which doesn't support these margins. It is clearly stated on ironbeam.com/margins at the top that users of third party trading platform are subject to higher day margins. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Since third-party platforms do not offer the same risk controls that the Ironbeam platform does, we are not able to safely offer the lower margins on them.
Have a great day,
The Ironbeam Team
Excellent
Excellent, prompt hands on customer service. Never had any issues. Highly recommend to anyone looking for a reliable futures broker.
8 March 2022
Reply from Ironbeam Futures
David,
Thank you for the review and continued support as a customer. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Reply from Ironbeam Futures
Christof,
Thank you for taking the time to leave us a review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
The best i have worked with.
1 March 2022
Reply from Ironbeam Futures
Sameer,
Thank you for the kind review and have a great week. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Awesome Broker!
Only started using IronBeam last week but I love them! Reports look good, wire transfer took less then an hour to hit my account, overall a solid brokerage firm so far :)
23 February 2022
Reply from Ironbeam Futures
Jason,
Thanks for taking the time to leave a review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
I Traded with Ironbeam brokerage.
I Traded with Ironbeam their customer service is amazing, however their commissions are a little high. They except both Canadians and Americans. Anytime I had a question, I received an answer within a day or immediately there after. If you want great customer service this is the place to go. I dealt with Mike who was simply amazing to deal with!! Ironbeam is a great broker, when it comes to customer service. There withdraws were also ver fast by wire and by cheque it was dependant on mailing services.
Keith G.
29 November 2021
Reply from Ironbeam Futures
Thank you for taking the time to leave a review! If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
I would give them 5 out of 5
I would give them 5 out of 5. Really fast the step an account. Really friendly.
16 November 2021
Reply from Ironbeam Futures
Mike,
Thanks for taking the time to leave us a review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Reply from Ironbeam Futures
Joseph,
Thank you for the review & we're glad to hear you've been enjoying our service. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Great customer service
Great customer service.
For now, everything is great. Special thanks to Mike Murphy for his quick and accurate help.
21 October 2021
Reply from Ironbeam Futures
Falcor,
Thank you for the great review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
My interactions with Ironbeam have been…
My interactions with Ironbeam have been great so far but I haven't started trading my account yet so it's a little early for the survey!
12 October 2021
Reply from Ironbeam Futures
Darren,
Thank you for the kind review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Excellent support
I always get fast, reliable, and excellent support whenever I contact Ironbeam.
14 September 2021
Reply from Ironbeam Futures
Walid,
Thanks for taking the time to leave us a review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Good team
Good team. They are helpful when you ask and give you space to trade the way you want to.
19 August 2021
Reply from Ironbeam Futures
Greg,
Thanks for the review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Reply from Ironbeam Futures
Matej,
Thank you for leaving us a review. If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
The Ironbeam Team
Reply from Ironbeam Futures
Ajay,
Thank you for the review! If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great week,
The Ironbeam Team
Reply from Ironbeam Futures
Naz,
Thank you for the review! If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great week,
The Ironbeam Team
Very easy to use with tradingview
Very easy to use with tradingview.
Low margin is really helpful to experience traders in a volatile markets.
9 July 2021
Reply from Ironbeam Futures
Keyur,
Thanks for taking the time to leave us a review! If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great weekend,
The Ironbeam Team
Reply from Ironbeam Futures
Allen,
Thank you for taking the time to leave us a rating! If you ever need assistance please contact us at trading@ironbeam.com, or https://www.ironbeam.com/support
Have a great weekend,
The Ironbeam Team
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