Irrigreen Reviews 87

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitudes, making interactions pleasant and productive. Many people highlight the outstanding customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, often mentioning quick response times and a smooth user experience. However, some people were dissatisfied with the product itself, citing issues with its functionality, such as inconsistent watering patterns, sensitivity to water pressure, and difficulties with installation, particularly concerning wiring. A few other people also felt that the product was not suitable for professional settings or that certain components, like the sprinkler heads, were not well-designed.

What people talk about most

Product

Consumers find product experiences to be ambiguous. Many reviewers praise the system, highlighting its... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Service

Reviewers highlight positive aspects of service. Customers are impressed with the attention to detail, the... See more

User experience

People report positive experiences with the user experience. Many customers praise the ease of installation,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Based on these reviews

Rated 4 out of 5 stars

Everything I ordered came quickly, heads are placed in middle of yard vs edge and fewer of them needed, software works as described and is easy to use, installed myself (but others may find this diffi... See more

Rated 4 out of 5 stars

Ok so in the spirit of honesty, my experience has been initially not awesome but they did redeem themselves ultimately and my sprinkler now is in working order and doing what it should be doing. My... See more

Rated 4 out of 5 stars

Walked me through, step by step and I must have called several times and I was never rushed. I can't wait to use my system this season.

Company replied

Rated 5 out of 5 stars

The ease of installation and the precision of the stream are simply unmatched. Since I just started using the system, I have not been able to evaluate water consumption, but it clear that there is wa... See more

Company replied


Company details

  1. Lawn irrigation equipment supplier
  2. Irrigation equipment supplier
  3. Lawn Sprinkler System Contractor

Written by the company

The most precise irrigation system ever designed. Meet Irrigreen: the revolutionary all-digital irrigation system that grows the lawn of your dreams, with only half the water. Irrigreen began to not only help people everywhere grow greener lawns, but to do it in a greener way. So with every Irrigreen installed, we track how much water it saves. The water crisis is the issue of our lifetime. And we believe the only solution is precision.


Contact info

4.1

Great

TrustScore 4 out of 5

87 reviews

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1-star

Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding

Good system no big issues. Love the system.

23 January 2026
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Reply from Irrigreen

Thanks for the feedback. Happy to hear the system is working well for you!

Rated 5 out of 5 stars

Kelly Allen is an asset to Irrigreen

My experience with Kelly was nothing less than fabulous. I have been working with her for almost 3 years designing redesigning reconfiguring fine-tuning getting ready to install my yard as she patiently dealt with my difficulty and speed bumps in my life that postpone my ability to be able to actually purchase so after about 2 1/2 years, we were able to purchase our system and we will be installing at this summer.

10 April 2026
Unprompted review
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Reply from Irrigreen

Kelly is great! Congrats on the purchase and let us know how it goes once you get it setup. Thanks!

Rated 3 out of 5 stars

The tech is promising but the execution…

The tech is promising but the execution is poor. it is inconsistent and leaves areas un-watered between the nozzles.

31 March 2026
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Reply from Irrigreen

Hi Joe, Thanks for the honest feedback. Irrigreen continues to be the most precise way to deliver water exactly where it’s needed. It’s not clear exactly what’s lacking with your setup but we are happy to help troubleshoot with you and make sure the system is working well. Please reach out to our support team at your convenience at support@irrigreen.com. We are here to help. Thanks, Darren

Rated 5 out of 5 stars

Irrigreen in North Alabama

I purchased my Irrigreen system in the summer of 2025. I installed the system in mid-September, late in the growing season for North Alabama. The DIY install went well, aside from the trenching process in Alabama clay. (If doing this again I would have rented a more robust machine from Home Depot.) My property is about 6,600 sq ft that needs irrigation. I have 6 Irrigreen sprinkler heads covering 3 sides of my home, with an additional 4 traditional sprinkler heads on the side of the house where the A/C unit and trash & recycling bins are stored behind a 4' tall- three sided fence (as per HOA rules). Too narrow and choppy of a pattern for an Irrigreen sprinkler head. All together I have 6 traditional zones. One servicing these 4 heads and five drip zones for front and back yard tree and garden beds. I was amazed that the Irrigreen Controller Box accepted these traditional sprinkler zones with no fuss at all. They all work as "one big happy family". I initially had one electrical error code in one sprinkler head which work itself out prior to shutting the system down for winter in late October. Starting the system up again this spring in mid-March was seamless. I was surprised how well the sprinkler heads maintained their programming into the spring and had only minor tweaks to the spray patterns I had programed last fall. I absolutely love the Irrigreen App and can customize the system from my phone if I am standing in my yard watching the action or a thousand miles away on a trip. Customer service has been great from the initial order placement to ordering an extra cable that I missed when planning my system. So far, I am please with the investment. I am excited to see how the system performs in the first full season of hot Alabama summers. I so look forward to NOT having to move the manual sprinklers this year to keep the lawn green and full. That time saving feature alone is worth the investment!!

8 April 2026
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Reply from Irrigreen

Awesome Don! Glad you are enjoying the system and taking advantage of the flexibility of the controller.

Rated 1 out of 5 stars

Design of the heads is not good

Design of the heads is not good. Wiring is an absolute nightmare, being a professional irrigator for over 12 years I do not recommend their products. Only if they can get their kinks worked out. I replaced two heads for a customer that was on their 3rd set of wiring!! Decent concept but not practical in a professional setting.

31 March 2026
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Reply from Irrigreen

Hi Keaton, thanks for the feedback. We just launched the third generation of our sprinkler heads in Sept 2025. This is our most advanced sprinkler head and incorporates lessons learned. Our heads are rigorously tested, we stand by our system and include a 2-year warranty with all parts. 



Wiring issues are rare based on our plug-and-play setup. If you’d be willing to contact our support team with additional details here, that would be amazing: support@irrigreen.com. Thanks

Rated 5 out of 5 stars

The ease of installation and use!…

The ease of installation and the precision of the stream are simply unmatched. Since I just started using the system, I have not been able to evaluate water consumption, but it clear that there is waste of water.
It is very clean, and of high quality.

31 March 2026
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Reply from Irrigreen

Thanks for the feedback Hilaire! Good to hear you are enjoying the system and water savings.

Rated 5 out of 5 stars

Amazing customer service from John

Amazing customer service from John. Easy do it yourself install. The system is amazing.

31 March 2026
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Reply from Irrigreen

Thanks Corey. John is awesome as is the entire support team! Glad you are enjoying your system.

Rated 4 out of 5 stars

Great customer service

Jeff Castrovinci was a very knowledgeable and helpful rep. Great customer service.

31 March 2026
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Reply from Irrigreen

Thanks for the feedback Jeff!

Rated 5 out of 5 stars

Salesman was upfront and honest

Salesman was upfront and honest with me. Worked on what products would work best for my project and responded to additional questions via email and phone calls. Very helpful and supportive of my project.

31 March 2026
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Reply from Irrigreen

Thanks Jason. We definitely go the extra mile to make sure you get the right system for your needs!

Rated 4 out of 5 stars

I live in Northwest Ohio

Over the last 3 or 4 years I have watched as Irrigreen Computer Controlled Irrigation Systems became available. In that time there was little, to no negative response to this system. In most cases I would never purchase the first run of anything that hadn't been field tested. Last summer I made the decision to install an Irrigreen 3 System. This was/is a DIY project, it involved 7 Irrigreen 3 Heads. Late last summer into the fall I ran the supply lines and electrical. I made the decision last fall to wait until spring to place the heads. So far I've been very impressed with the attention to detail, from the packaging, how they connect the electrical, the plastic parts design and quality, and the service department. I live in Northwest Ohio, Its the first week in April, I just set the 4 heads in my front yard.
Weather permitting the 3 in the back yard when the monsoon’s stop. In the world we now live in, I don't have a lot of faith in the products I buy. Every interaction I've had with Irrigreen so far has been positive. If your thinking about an irrigation system take a good long look at Irrigreen!

31 March 2026
Rated 5 out of 5 stars

It works like it should and I am very…

It works like it should and I am very pleased.
I was told I needed over 40 heads to water my sod and I use two and the installation was as expected.
I tell many people about it including landscape professionals. I have had them come over to look at the operation and it is very impressive.

Thank you
DT

31 March 2026
Rated 1 out of 5 stars

Couldn’t find an installer

Couldn’t find an installer. Two said not to use it because of numerous problems. Ended up paying less to have a regular one installed. Very disappointing.

31 March 2026
Rated 2 out of 5 stars

Looks cool but...

It was definitely not a DIY. A couple of the 2 heads don't put out water to the same capacity as the others. So I still have to get the hose out to water areas of the yard.

31 March 2026
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Reply from Irrigreen

Hi Cherie, the pressure to each Irrigreen sprinkler head is the same. If you are seeing differences in spray distance, this sounds like you may have some sediment build up. Cleaning the screens in each head should resolve the issue. If you want to reach out to our support team at support@irrigreen.com, they will be happy to walk you through the process of cleaning the screens. Thanks, Darren

Rated 2 out of 5 stars

Not worth the money or frustration

I was really excited when I purchased the system purchasing. It was easy and it shipped relatively quickly. My sales person was an absolute joke. He would call me and immediately hang up. I’m pretty sure it was just to log a call or something on his end that he reached out to me. I would call him back and when he did answer, he asked if there was anything he could help with and I would explain that he just called me lol. With regards to the system installation was great. Instructions are great. My problem with the system is super sensitive to water pressure even if I lower the pressure on my valve going to the heads depending on the time of day it will either over shoot by two or 3 feet or will water short by two or 3 feet. It never waters exactly where you say. Its not even close. I would not recommend the system. I would not buy it again and I waste more water now trying to get the system set up or coming home and seeing that it watered my entire fence or that it has only water partial of the yard. I ended up buying a separate old-fashioned rainbow sprinkler just to keep my yard watered properly last Do not buy, given the chance again I would not buy it.

30 March 2026
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Reply from Irrigreen

Hi Jon, consistent water pressure is important for the heads to maintain a consistent spray distance (as with all sprinkler systems). Good news is based on what you have shared here, it sounds like there are a couple options available to significantly improve the accuracy. Please reach out to us at support@irrigreen.com and we can chat through a few opportunities. Thanks, Darren

Rated 3 out of 5 stars

There wasn’t any instructions included

There wasn’t any instructions included

1 March 2026
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Reply from Irrigreen

Hi Doyle, All shipments are sent with a warranty card and one pager installation check list with QR codes to bring the customer to full detail digital guides. These are typically included in the Controller packaging.

If you indeed didn't receive the install check list, let us know at support@irrigreen.com and we can share a soft copy to get you moving. Thanks! Darren

Rated 1 out of 5 stars

I didn't receive all of the product I…

I didn't receive all of the product I bought. Not a good look when you are looking at competitors for the same price with installations. I still have to install yet!

18 March 2026
Unprompted review
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Reply from Irrigreen

Hi Matthew,

First off, congrats on making the decision to go with an Irrigreen System!

There was indeed a mishap with you order and we shipped out the missing components today and emailed you the tracking number. Sorry for the miss here. Please feel free to contact our support team if you have any issues getting your system setup. Thanks, Darren

Rated 4 out of 5 stars

Walked me through

Walked me through, step by step and I must have called several times and I was never rushed. I can't wait to use my system this season.

1 March 2026
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Reply from Irrigreen

Thanks for the feedback Victor. We are here to help. Please reach out if you need anything.

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