Boltify limited Reviews 

129
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent fast service.Instant reply for any query on whatsapp. Specially for international customers that calm , humble and friendly counsellor named Ash helps you all the time by sending more detai... See more

Company replied

Rated 5 out of 5 stars

Where do I start? Such a great company and communication is on point. They respond to questions within minutes and delivery always turns up next day 100% recommended I can vouch for Ash on WhatsApp.... See more

Company replied

Rated 1 out of 5 stars

The order arrived with many items substituted for alternatives. Other items were not in stock and they calculated the refund wrong. Emailed them at end of December and again more recently. So far no r... See more

Company replied

Rated 5 out of 5 stars

Honest, Hardworking, Reliable people with genuinely good quality products. Never had any problems, when the online payment tools aren't working, I make PayPal or BACs payments, their after sales t... See more

Company details

  1. Mobile Phone Accessory Shop
  2. Battery shop
  3. Drives and storage service
  4. Telecommunications service provider

Written by the company

Mobile Phone Parts & Accessories Wholesale Supplier in the UK and Europe Boltify Limited is a UK-based wholesale supplier of mobile phone parts, accessories, repair components and replacement products, serving businesses across the UK and Europe. We work with mobile phone repair professionals, retailers, online sellers and trade customers who need reliable products, competitive wholesale pricing and dependable service. Our extensive product range includes mobile phone LCD and OLED screens, replacement parts, batteries, charging components, protective cases, screen protectors, chargers, data cables, repair accessories and a variety of other mobile and electronic products. We supply products for popular brands and devices, including Apple, Samsung and Huawei, with genuine and replacement options available across selected product categories. At Boltify Limited, we understand that product quality, compatibility and availability are important for businesses operating in the mobile phone industry. Our experienced team is available to help customers choose suitable products, check device compatibility, understand product specifications and find the right solutions before placing an order. Our commitment to customer service continues after your purchase. We provide support for order-related questions, delivery enquiries, product information and after-sales assistance whenever required. Our aim is to make sourcing mobile phone parts and accessories straightforward, efficient and reliable from start to finish. Whether you operate a mobile repair shop, retail store, e-commerce business or wholesale operation, Boltify Limited aims to be a dependable supplier for your mobile phone parts and accessories requirements across the UK and Europe. Boltify Limited – Parts for Every Device, Solutions for Every Need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

129 reviews

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No recent history of asking for reviews

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4.3

All reviews

(129)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

Great service as always, order at 15.10 on the way by 16.00 and great prices

21 May 2021
Boltify limited logo

Reply from Boltify limited

Dear Tim,

Thank you for your detailed feedback. We try and provide the highest possible quality products and services and appreciate your feedback.

Many Thanks

Rated 5 out of 5 stars

Excellent service

Excellent service. Always there to help with your needs

16 May 2021
Boltify limited logo

Reply from Boltify limited

Dear Luke

Thank you for your detailed feedback. We try and provide the highest possible quality of parts and services and appreciate your feedback. Its always a pleasure working with you.

Many Thanks

Rated 1 out of 5 stars

The worse service ever

The worse service ever, they listed 45 keyboard and mouse ,I bought them all then I receive a call that they don't have the right quantity so I said ok refund the rest .It took 10 days to refund and then the price difference on the listing and invoice.I finally give-up.
Staff are not professional ,they just past the blame.

21 April 2021
Boltify limited logo

Reply from Boltify limited

Dear Nisar,

Thank you for your feedback, although we feel that one start is a bit undeserved but i can understand your frustration. Your order came at a time where we were extremely busy and the refund request came to me a bit later then usual. However the moment the request came to me i issued the refund immediately. I hope you can give us another chance to put things right.

Many Thanks

Rated 1 out of 5 stars

I've ordered online but in the next…

I've ordered online but in the next morning a person contacted and said item got out of stock because someone came in the morning and bought all of that items. That was rubbish

27 March 2021
Boltify limited logo

Reply from Boltify limited

Dear Khizar,



Thank you for your review.

First of all we serve trade customers only and we would not have processed your order usually but on this occasion we decided to out of good will and we would have told you that in future we will not be able to process your order. Our usual trade customers would understand this and would not leave a review of this nature.

Secondly we have a walk in showroom as well as online website and telesales department, sometimes items get sold as our staff go for picking and packing. Its not a regular occurrence but can happen every now and then. You were informed immediately first thing and full refund was issued to you immediately so i think its very unfair for you to leave 1 star review because of that.

Many Thanks

Rated 1 out of 5 stars

Terrible unprofessional service not recommended

The order was for 12 items 60 unit , arrived 3 items , 12 unit from that 3 items 2 was substituted for cheap quality alternatives. Other items were not in stock and they didn't bother to make a quick call and inform for shortage or sending alternative , After contact with them they agreed to replace the missing items , didnt show up . . . Terrible unprofessional service. Still waiting for refund . Not recommended at all

5 February 2021
Unprompted review
Boltify limited logo

Reply from Boltify limited

Hi,

your review is to do with www.ishine.ie and not with ishine-trade.com. Its totally a different business. Kindly remove your feedback.

Many Thanks

Rated 5 out of 5 stars

Excellent service !

They sell a wide range of products , if they don’t have they will always try to source it for you , there service is excellent ! Always happy to help you , there response time is brilliant they are very quick dealing with any queries you may have. I would give these guys a big 10/10

29 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, always sells high quality products and the customer service is great.

Orders always arrive quickly and staff go out of their to get the order out quickly.

21 January 2021
Unprompted review
Rated 1 out of 5 stars

The order arrived with many items…

The order arrived with many items substituted for alternatives. Other items were not in stock and they calculated the refund wrong. Emailed them at end of December and again more recently. So far no response. This would be our first and last order. Terrible unprofessional service.

18 January 2021
Boltify limited logo

Reply from Boltify limited

Dear Mobile Guru,

Thank you for your feedback, I would like to apologies for the mishap in the order. Maybe there is an error in the email address which you may have, can you please forward your email to customerservice@ishine-trade.co.uk. We also have a live chat and WhatsApp number 07415110339. Can you please get in touch so we can put things right for you.

Regards,

I Shine

Rated 1 out of 5 stars

The item was faulty

The item was faulty also was not supplied with the usual waterproof seal meaning that the fit was not the best.

16 January 2021
Boltify limited logo

Reply from Boltify limited

Hi Dominic,

Thank you for your feedback, first of all i apologies for the faulty part. We sell thousands of LCD's and every now and then you can expect a faulty part here and there. Overall our returns ration on faulty parts is less then 2.43%. As i have already mentioned to you prior to you leaving this totally negative feedback that we can send out a replacement to you and in terms of the seal as mentioned mentioned over the phone not all parts come with the seal. Only certain models do and this is a common practise in the mobile phones parts industry. I hope you reconsider your feedback.

Kind Regards

I Shine Telesales Limited

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