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I just found what I was looking for, namely a spare cartridge for a thermostatic mixing valve whic I understand is not distributed in FRANCE any more. What a relief to have sources it at ISI-SANITAI... See more
THE ONLY PROBLEM I HAVE ENCOUNTERED IS THE NEED TO ACCEPT COOKIES TO PASS COMMANDE. If the need is to allow checking the validity of the payement mean there should be some other ways to do it.
Complete site, the concept of pricing for delivery is not very clear at the start so it took me a lot longer than expected...
Company details
Information provided by various external sources
Votre partenaire digital dans les produits de salle de bains et de cuisine. Avec plus de 300 000 produits de marques de qualité telles que Villeroy et Boch, Grohe et Hansgrohe, nous vous aidons à réaliser la salle de bain et la cuisine de vos rêves !
Contact info
3.5
Average
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Discovered by chance after hesitation…
Discovered by chance after hesitation and research for an electric boiler, until now my hot water for bathrooms and kitchens comes from my oil-fired boiler and seen that I installed solar panels two years ago, and to benefit free electricity I opted for your boiler which I am happy to install myself as a retired electro-mechanic technician and repair everything ... I find your very interesting site is very satisfactory, and I will follow you on Facebook
8 September 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Hello,
Thank you for your review. We are happy that you liked iSi-Sanitaire.
We hope to see you soon,
Best regards,
The iSi-Sanitaire Team
Very competitive prices!
13 August 2020
Unprompted review
userfriendly
11 August 2020
Unprompted review
I ordered a part on this site 20 days…
I ordered a part on this site 20 days ago but nobody answers my mail, not serious at all
16 July 2020
Unprompted review
Attention site d arnaque
16 July 2020
Unprompted review
Really trusty
Really trusty, a partner with a truth listening and a serious packaging for the delivery.
14 July 2020
Unprompted review
No response since 1month !!
No response since 1month , still do not received my order after 45 days ! the phone number does not answer and is unknown from now!!!
6 July 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour Jean-Baptiste,
Nous vous remercions de nous avoir contactés.
Notre service client fait face, depuis quelques semaines, à un nombre accru de demande. Cependant, toutes les emails sont traités.
Vous devriez recevoir une réponse d'ici peu.
Cordialement,
L'équipe isi-sanitaire
Commande du 24 juin sans nouvelle
Commande réalisée le 24 juin.
Aujourd'hui le 1 juillet toujours rien reçu.
Par de nouvelle.
Envoi d'une demande à la DGCCRF faite.
Order placed on june 24th.
Today june 30th still no news.
But money is out !!!!
What a mess !!
30 June 2020
Unprompted review
NOT SERIOUS
Three month after the order, give the information that they are not able to deliver, and that they wil refund ...
Absolutely not serious
24 June 2020
Unprompted review
En attente de réception je reste…
En attente de réception je reste confiant merci bon courage Domifab
18 May 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour Dominique,
Nous vous souhaitons une bonne réception de commande !
Bonne journée,
Bien cordialement,
L'Equipe Isi-Sanitaire
Good, user-friendly website and easy to navigate.
The website was very easy to use with a detailed description of the product, dimensions, etc. I haven't received delivery yet but hope that the courier service will be just as effecient.
15 May 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Hello Sandra,
Thank you for this comment.
Have a nice day,
Best regards,
Superbath
Bon prix & conditions d'achat au top
13 May 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour,
Nous vous remercions pour votre commentaire et sommes ravis d'avoir pu vous satisfaire !
Nous vous souhaitons une bonne journée,
Bien cordialement,
L'Equipe Isi-Sanitaire
Bon vendeur
Bon vendeur, prix sympas et site internet simple et intuitif. A voir a la livraison
9 May 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour Gaby,
Nous sommes ravis de votre commentaire et vous en remercions !
Nous vous souhaitons une bonne journée, une bonne réception de commande,
Bien cordialement,
L'Equipe Isi-Sanitaire
Buyer beware!
Ordered a product which needed to be returned, this was collected in early March however I have still not received a refund for this despite chasing this up with iSi-Sanitaire several times. I had ordered additional items totalling over 600 Euros which I cancelled in light of the fact I have still not had the original item refunded and I have still not had the subsequent order refunded. I have been promised an update but that has not happened, in all honesty I would not order from them again or recommend them as currently I am over 800 Euros out of pocket.
4 May 2020
Unprompted review
I received the product on time and well…
I received the product on time and well packed. But over the most I appreciated the informations on the product I did'nt not find elswere !
7 April 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Hello Francois,
Thank you for your comment! We are delighted that you liked our products and services.
We wish you a good day and invite you to take care of yourself and your loved ones in these difficult times.
Yours sincerely,
The Superbath Team
Great service
2 April 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour David,
Merci pour ce commentaire positif !
Nous vous souhaitons une bonne journée et vous invitons à prendre soin de vous et de vos proches en ces temps difficiles.
Bien cordialement,
L'Equipe Isi-Sanitaire
très bon site
16 March 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour,
Merci d'avoir pris le temps de nous donner votre avis !
Nous vous souhaitons une belle journée,
Bien cordialement,
L'Equipe Isi-Sanitaire
Reply from iSi-Sanitaire.fr
Bonjour,
Parfait alors ! Merci pour votre commentaire positif !
En espérant vous revoir très vite,
Nous vous souhaitons une belle journée,
Bien à vous,
L'Equipe Isi-Sanitaire
très bon service,
11 March 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Bonjour Gerard,
Merci pour votre agréable commentaire !
Nous tacherons de faire encore mieux la prochaine fois alors à très vite !
Bien cordialement,
L'Equipe Isi-Sanitaire
It's very difficult (even impossible)…
It's very difficult (even impossible) to join by phone but the web portal is user friendly. Moreover communication via emails is also well managed.
27 January 2020
Unprompted review
Reply from iSi-Sanitaire.fr
Hello Patrick,
We would like to thank you for your comment and assure you that we do our best to provide the best services for our clients. We try to improve them every day so we hope see you again!
We wish you a nice day,
Best regards,
IsI-Sanitaire Team
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