This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
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This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
I emailed them to ask if they preferred appointments or walk ins: Justin responded that both options were allowed, so I called for an appointment. The receptionist put me on hold three times trying... See more
iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and profe... See more
I was very apprehensive with the whole CPAP procedure but Desiree and Vanessa and William walked me through each step and followed up like champs. Desiree guided me through the medical RX and machine... See more
Sleep better, live better! iSleep offers fast, simple, and affordable home sleep apnea testing.
142 Bell Street , 89503, Reno, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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I was very apprehensive with the whole CPAP procedure but Desiree and Vanessa and William walked me through each step and followed up like champs. Desiree guided me through the medical RX and machine selection and it arrived promptly with immediate follow up by Venessa on setup and so I was able to use it constructively the first night. Later when I voiced some concerns William contacted me the next day and walked me through the details and fixes. All and all this has been a simple process handled by pros. I wouldn't go anywhere else for your CPAP needs.
Driver for Schneider didn’t know we could get machine through you. Once informed the process was easy and dimple
Not sure because I still using machine and I still not comfortable
They said I had mild sleep apnea and recommended a CPAP machine worth about $750 that they sell yet I don't need it. Then they charge you money just for the sleep apnea test that's $225 so if you're not paying attention they can get you for almost a grand.

Reply from iSleep, LLC
Juanita was great. She was very helpful, kind, patient, and answered all of my questions.

Reply from iSleep, LLC
First time in the CPAP world and iSleep helped make the experience wonderful. I am now sleeping all night long with an AHI of .2 which is amazing considering my initial sleep test indicated 39 apnea events per hour! Thank you iSleep

Reply from iSleep, LLC
Great customer service but because I know that if my sinuses was clear the test would have came back perfect. My nose is so stopped up that it does make it difficult to breathe. So I don't think the product is that accurate.
iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and professional. The follow-up is perfect, enough contact and help without stepping over the threshold. They offer many choices and take their time to help you understand the uniqueness of each option. They offer a fit guarantee and work to create success for the patient. I am so glad to be working with the iSleep team, I could not imagine a better fit!
This medical facility is not reliable and therefore will not recommend it to anyone. When my employer refer me to them, they were quick enough to take my money for sleep test equipment/machine with a promise that I should get the sleep machine to conduct the sleep test within 4 business days. On the forth day I called to check on the status of the machine and I was told that the machine has not been mailed out yet. I finally received the machine on the seventh day instead of the forth day. The test was completed and the result was sent to them, for three days now neither my employer nor me has received the results yet. Very poor customer service and not reliable. Nobody should go to them for any type of service.
I am beyond happy with every single part of this process! It has been so easy and painless. The sleep study test was comfortable and easy. The machine I ordered arrived before it was scheduled. The setup appointment was actually fun...we laughed a lot. Such amazing people and customer service. I highly recommend!!! Great experience!!
It was easy to do. And it only took the one night. I had my report from a doctor almost immediately. I recommend it highly.
Your customer service is awesome. I get frequent phone calls asking how the cpap is working, how I feel, if I have any questions and if there is anything I need. Things I needed were shipped and received promptly.
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