I have two of the iSpring water filters, at different locations. Both were easy to install and run. Both reduce ppm to near zero levels. On the one occaision I needed some help with a raised ppm le... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
iSpring Water Systems is a water filtration company specializing in creating efficient clean water solutions for a variety of residential and commercial needs. iSpring has been located in the Greater Metro Atlanta area for nearly two decades and is made up of a team of water filtration specialists who place a high emphasis on strict quality control and customer satisfaction. The team at iSpring aims at providing water filtration solutions that increase the customer’s quality of life and thrive on customer peace of mind. iSpring Water Systems specializes in easy, DIY installations of total water solutions for the whole house as well as small businesses. The company’s mission is to make clean drinking water accessible and affordable to all consumers while also decreasing the environmental impact of plastic waste from purchased drinking water. Our products include residential and commercial reverse osmosis (RO) systems, whole house water filtration systems, ultrafiltration systems, under sink filter systems, and countertop water filters. We also carry a variety of consumer products such as shower filters, faucets, various filter cartridges, and connector fittings. View our complete line of products and visit our knowledge base for product buying guides and tips in order to choose the right solution for your home or business.
Contact info
United States
- ispringfilter.com
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
iSpring water filter
I bought this iSpring water filter to replace my Berkey system, and I couldn’t be happier with the change.
The water tastes incredibly clean and fresh, and our family is actually drinking more water since installing it. The improvement in taste is very noticeable.
One thing I didn’t expect is that I barely use my kettle anymore because my tea tastes noticeably better with using hot water straight from the filter.
Overall, this has been an excellent purchase. The system works beautifully, the water tastes amazing, and I’m extremely satisfied with the quality. Highly recommend!
Marie-Helene
Francis is great
Francis is great, and help me so fast. Best experienced I ever received.
Well I am a pipefitter and with this…
Well I am a pipefitter and with this you can’t get any easier, in-n-out !
We are loving our whole house system
We are loving our whole house system! I no longer smell chlorine or taste metal in our water. It even seems softer but maybe that's a placebo effect as my peace of mind has greatly improved with having iSpring filter all the bad stuff from our water. Teehee. Our plumber liked it so much he's getting one for his home. Our son will be getting a system as well. The registration process for a 3 yr warranty is simple. Jonathan Hertz responded to us to confirm our warranty and registration. Thank you for your product and for your attention to customer service.
Ordered iSpring ROS system from Amazon
Ordered iSpring ROS system from Amazon, had plumber install took 1 hour, it operates efficiently and quietly, no leaks! Checked water particle reading it was 24 at 6 weeks after install!
Jonathan Hertz is our customer service rep and he recorded out warranty! Satisfied to date with this system and companies follow up!
Easy to install Jonathan reached out…
Easy to install Jonathan reached out with warranty and filter replacement
We are very pleased with our iSpring…
We are very pleased with our iSpring system. This was a DIY project and was quite simple. Several neighbors and friends want a system as well.
Seniors can install this
Julius requested this review
About 1.5 hours to install no leaks. Instructions could be better. Still having difficulty finding out how to install T33post carbon filter. Better instructions or video would help. Being a senior with no plumbing experience I am happy that no leaks were found when water was turned on

Reply from iSpring Water Systems
Quality product and service exceeded expectations!We're on a well and bought an iSpring…
We're on a well and bought an iSpring filter last year because our well puts out a lot of fine sediment (mud). For the most part, it works great and can keep up with the sediment with a daily flush (the automatic flush feature is great and was one of the primary reasons we bought this filter). But after a power outage, the well pumps a lot of mud and the filter can't keep up without taking it out and cleaning it. This is the fault of our well, not the filter.
We recently had a power outage while I was out of town and my wife tried to clean the filter. In the process, she damaged the bypass valve and broke the filter wrench (don't ask). I contacted iSpring to order replacement parts, fully expecting to pay for them. They responded quickly, but instead of charging me, they sent the parts for free!
They make a high quality product and their customer service goes beyond what other companies provide and really sets them apart.
I’m a licensed plumber who purchased…
I’m a licensed plumber who purchased this for my home. I was very impressed with the build quality of this unit, it’s very heavy duty. I purchased the three stage unit and the shipping weight was 60lbs! The cartridges were substantial too, and only need to be replaced once a year. My wife and I noticed a difference in the taste of our water right away. This filter is a good value and would recommend to anyone.
Installation was very easy
Installation was very easy. The documentation and the videos provide clear guidance. Julius in customer service helped setup my free extended 3yr warranty
iSpring quality equipment & superb after sales service
I bought an iSpring 7-stage R/O system in 2020. It has run faultlessly with only routine filter, membrane and u/v replacements until last month, when a solenoid valve developed a small leak. Quick communications with iSpring and a replacement was sent to me free of charge. So… quality kit, great tasting water and superb after sales!
Quick replacement of damaged parts
I had my filter shipped to me and apparently it was dropped along the way and the wrench and filter housing both were damaged. I contacted their customer service and within a day the replacements were on their way to me. Great customer service. Thanks
Installed quickly and leak free
Installed quickly and leak free. There were very clear instructions and all the needed accessories.
Excellent customer service.
I had a question about my 3-stage filter system and Julius went above to help me !
RO5004F Easy to Install and Works Great After 6 Months
I have been using the RO5004F for about 6 months. It was very easy to install. It feels great every time I turn on the faucet, knowing that it releases only a very small amount of wastewater because it has a pump, which is pretty quiet.
One thing to be aware of during first-time use is to make sure you turn the valve all the way open. I somehow only opened it halfway, so there wasn’t enough pressure. It took me a while to figure out why it was only releasing drain water while all the lights were beeping.
The system is now reminding me to change one of the filters. Overall, I definitely recommend it.
I ordered my 7-Stage filtration system…
I ordered my 7-Stage filtration system from iSpring Water Systems. They provide very detailed installation instructions, which made the setup quick and easy.
After installation, I started noticing a strange taste in the water that did not go away even after flushing the system multiple times. I reached out to iSpring customer service for help, and one of their team members, Julius, assisted me through the process.
Julius patiently walked through every step with me, asked thoughtful questions to understand the root cause, and immediately took action to address the issue. He answered all of my questions thoroughly and made sure nothing was left unresolved. He even proactively helped identify which filters might need adjustment or replacement.
Thanks to his support, the issue was resolved and now we have great-tasting water that our whole family enjoys.
Thank you, Julius and the iSpring team, for the excellent customer service.
Amazing product really
Amazing product really! In 2 weeks the filter not only improved the water by 100% but also was cleaning pipe and faucet corrosion build up as the water was used. Seamless operation, quiet, easy installation and to top it off, the product came with a 3 year extended warranty at no charge. Only time will tell how well it continues to operate, but as of now 5 star product and performance. Sean who helped with the warranty was prompt and friendly.
I really appreciate how attentive Sean…
I really appreciate how attentive Sean has been . He responded in a timely manner and was kind and helpful. I would recommend this company for both its products, customer service and dependability.
I highly recommend the iSpring RCC…
I highly recommend the iSpring RCC Series Reverse Osmosis Water Filtration System.
Been wanting this system after tasting the water from a friend who has it. The BEST Tasting Water!!! I had a question and Julius from iSpring quickly responded and answered my question. He also assisted me with registering my system for the Warranty. Excellent customer service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







